The Atanaya Hotel Bali

Staff service was good as they were very polite and ready to help.

Place was showing 4start hotel, which is not correct. It’s an average Hotel with average ambiance and basic look. Can not be 4 start hotel

When we first checked in, I found the room and amenities didn’t meet my expectations, which left me feeling a bit dissatisfied. However, after speaking with Stipe, the manager, he went above and beyond to address every concern I had that very day. Stipe’s commitment to exceptional service, combined with his genuine care for guest comfort, turned the experience around completely. His quick actions and attentiveness showed me the true dedication of a manager who takes pride in his role. Thank you, Stipe, for making my stay feel valued and cared for. Your support made all the difference.

It was a good stay in the hotel. The vibe of the hotel was very good. Just drinks and food of the hotel was bit overpriced

Overall it was a good experience. However the bathroom is as small as it could possibly be and we had issues with the toilet the sink and the bidet leaking water.
The staff was very friendly and helpful. The breakfast buffet was good, my son loved the porridge.
We ordered most everything from the room service menu. My wife said the oxtail soup was awful, the meet was hard and chewy and the portion sizes for the chicken and French fries was very small.
However I would say it has a great location, right next to Krishna store (if you are in to souvenirs) There was a laundry service close by as well as plenty of restaurants. Also the Trans-studio mall was just a 5 min walk to the back entrance.
The rooftop pool was nice, eventhough we only used it once.

I enjoyed my stay, the price was good and the staff nice, room was cleaned frequently !

Negatives would be, breakfast variety got boring, floor in my room was damaged which made it look unappealing, many nights it sounded like someone was constantly running through the hallway though this could be put down to bad neighbours, occasionally a weird smell.

nice hotel and lovely staff. on a main road and we couldn't find that much around to eat unless a taxi to somewhere. nice rooftop pool too, however, it desperately needs a clean. Floor is so slippy both in and out the pool, slimy tiles, we didn't want to touch any walls or floors in the pool. A shame because everything else in this hotel was spot on.

Hotel was clean but there is a distinct "bad Chinese food" smell in the rooms. It comes and goes during the night and isn't bad enough to complain, but if you are sensitive to smells then this hotel is not for you. The hotel is relatively inexpensive and you get what you pay for.

Everything was as it should be very friendly staff

A nice place fora few nights in Kuta before we headed inland to Ubud. The location is pretty good being not far from Legian Road and have a good selection of restaurants nearby.

Be prepared for a bit of noise as it is on a very busy main road.

The infinity pool on the top floor is very nicely done. We were up here have a glass of wine to celebrate my birthday and the staff did an impromptu happy birthday song and brought be a cake.

Wifi was a little hit and miss but good enough for what we wanted it for.

Overall good value for money.

Just wow

It was a good experience. Loved the ambiance and the pool

The staff were amazing and nothing was ever too much trouble for them

Deluxe room was not too big and no balcony.. Internet was not good

Very worst hotel in kuta,BALI. I won't recommend to anyone

On arrival, room did not look like the photos. The patio doors did not shut, and the room smelt damp, probably due to the heat outside and the coolness of the room.
Eventually both were sorted but wasn't off to a good start.
Breakfast was not good.
The room was clean but needs a facelift.
The pool was great, couldn't be faulted and the staff in all areas of the hotel were great!

I will recommend this hotel to my friends, it's worth to stay here with reasonable price

Good

Good and nice hotel

The hotel is cool! It has a great infinity pool at the roofdeck. The room is cozy. But they charged me for making local calls from our room. They should have advised me prior to bringing us to our room.

Top ranking is breakfast from atanaya.
Very helpful . I feel like I been looked after well.
I Will go again.
Thanks atanaya.