Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice pool
Cons:
Cleanliness issues
Limited breakfast options
Small rooms

Categories

Cleanliness
7.49
Some guests reported issues with cleanliness, particularly in the rooms.
Service
8.96
Staff were described as friendly and helpful.
Location
9
Guests appreciated the hotel's proximity to the airport.
Room Quality
7.45
Some found the rooms small and noticed issues with amenities.
Amenities
7.98
Facilities like the pool were positively mentioned.
Value for Money
7.94
Most guests felt the price matched the quality.
Food and Beverage
7.99
While breakfast was enjoyed by some, others felt selections were limited.
Overall Experience
7.96
Overall stay was enjoyable despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:47

Property Description

Outdoor Pool and Free Wi-Fi
Crystal Kuta boasts a modern property featuring an inviting outdoor pool and complimentary Wi-Fi, perfect for guests looking to unwind and stay connected throughout their stay.

Jasmine Restaurant and Daily Buffet Breakfast
Indulge in a culinary experience at Jasmine Restaurant, offering a delectable daily buffet breakfast and a variety of authentic Indonesian dishes to tantalize your taste buds.

Convenient Location and Tour Desk
Situated just a short 5-minute drive from Ngurah Rai International Airport, Kuta, and Legian, Crystal Kuta offers a prime location for exploring the vibrant surroundings. Additionally, guests can easily arrange day trips at the tour desk for a seamless travel experience.

Ready to experience the modern comforts and convenient amenities of Crystal Kuta? Book your stay now and immerse yourself in a memorable getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Location

Guest Reviews

8.1
Based on 4754 reviews
Cleanliness: 7.49
Service: 8.96
Location: 9
Room Quality: 7.45
Amenities: 7.98
Value for Money: 7.94
Food and Beverage: 7.99
Overall Experience: 7.96
R
Ruwayia extended_group om
6
2026-08-29 via Nuitee
D
DAYNE solo_traveller au
10
Pros:

Great value for money hotel in convenient location. The Indonesian breakfast included is a very decent

2026-08-29 via Nuitee
P
Pierre extended_group fr
8
Bon choix à un bon prix
Pros:

Emplacement pratique proche de aéroport

Cons:

Petit déjeuner

2026-08-29 via Nuitee
L
LEO solo_traveller gb
10
Pros:

One of the best in Bali.

Cons:

Its Bali. Lock your safe and be prepared for GUERRILLA prison tactics....
Water. Food. Toothbrush....be on your toes and its Lovely.

2026-08-29 via Nuitee
J
Jay solo_traveller au
8
Pros:

The facilities were good, morning breakfast and music were main highlights of our days. The pool view from room was nice.

Cons:

The bathroom was not very clean.

2026-08-28 via Nuitee
M
Maria solo_traveller mt
8
2026-08-28 via Nuitee
F
Filippo solo_traveller it
5
Staff decisamente non all'altezza
Pros:

Pulizia della camera,posizione con l'aereoporto

Cons:

Camera estremamente rumorosa: impossibile dormire. Inaccettabile per una struttura di questo livello.

Lo staff è apparso impreparato anche nelle richieste più banali: la mia compagna aveva una ferita alla gamba e non erano disponibili nemmeno delle semplici garze. Il kit di primo soccorso, pur presente, era praticamente vuoto. Assistenza decisamente insufficiente.

Anche il transfer è stato gestito malissimo: proposto a 150k e accettato nonostante il prezzo, ci è stato poi detto che alle 7:30 non era disponibile. Nessuno si è nemmeno preoccupato di chiamare un taxi: abbiamo dovuto farlo autonomamente, pagandolo 39k.

Nel complesso, esperienza negativa. La struttura può anche essere bella, ma rumore, scarsa assistenza e totale disorganizzazione del personale la rendono un posto che non ci sentiamo di consigliare.

2026-08-28 via Nuitee
N
NADINE extended_group re
9
Pros:

Proximité aéroport . Très bien pour une transition avec le reste du séjour si on arrive de nuit.

2026-08-28 via Nuitee
M
Martina solo_traveller de
8
Pros:

Ich bewerte das Hotel als Hotel für eine Nacht in der Nähe des Flughafens auf der Durchreise. Ein Hotel, um länger hierzubleiben, ist es für uns definitiv nicht.
Zimmer ausreichend groß, Betten bequem. Wasser warm, Wasserdruck ausreichend. Mitarbeiter sehr freundlich. Innenhof mit Pool sehr schön. Frühstück gut und bei uns wurde auch ständig nachgefüllt. Unser Gepäck konnten wir im Hotel lassen bis wir zum Flughafen mussten. Der Weg zum Flughafen ist kurz. Fazit: für ein Hotel auf der Durchreise für eine Nacht super.

Cons:

Die Straße ist wahnsinnig laut. Unsere Zimmer lagen zum Pool, die Türen Richtung Straße. Schlafen ging nur mit Ohropax. Überqueren der Straße geht nur mit Hilfe des Security Mannes, sonst lebensgefährlich.

2026-08-27 via Nuitee
M
MILTON family_with_children au
8
2026-08-27 via Nuitee
C
Carmeliana Alexandra family_with_children tl
7
My stay was good comfortable.
Pros:

I like pool the food was good friendly staff

Cons:

I didn’t like where the property was located there was not much walking distance shop around. And it’s along a busy highway

2026-08-27 via Nuitee
C
Caolan couple ie
8
2026-08-27 via Nuitee
L
Lachlan couple au
8
2026-08-26 via Nuitee
P
Pascoal solo_traveller it
8
2026-08-26 via Nuitee
A
andrea couple it
7
2026-08-25 via Nuitee
L
Lamine solo_traveller dz
7
2026-08-25 via Nuitee
F
fahad solo_traveller sa
5
Pros:

مكانه و الخدمات

Cons:

ازعاج لدرجة تحس الكل عندك بالغرفه و عند النوم صوت ضجيج الشارع و السيارات بما انها بمكان حيوي لدرجة حاطين لك سدادة للاذن تستخدمها للنوم و الفطور جداً سيء كجوده ما يتاكل

2026-08-25 via Nuitee
A
Adi couple ro
10
Great place and excellent location - recommend
Pros:

The location is very useful, 12 minutes away from the airport.
The restaurant offers full bar and meals all day long
There also is an in house bakery and cafe.
The personnel clean the rooms on a daily basis so there's no problem with the cleanliness
The pool is very nice, and the hotel personnel although seem a bit formal, do their absolute best to help you out, should you need it.
There is also a spa with decent prices for massage and everything you need.
One piece of advice, if you arrive in a rented car you definitely need to reserve a parking spot because parking in the area is almost impossible.

Cons:

Laundry service is a bit slow, but they do mention that it takes 24 hours, that would be the only downside to me.

2026-08-25 via Nuitee
M
Mohd Faizal couple my
8
It was a comfy and pleasant stay
Pros:

The location is very convenient and the room was comfy

Cons:

The amenities sometimes not easily available

2026-08-24 via Nuitee
M
Michael solo_traveller es
7
Pros:

Habitaciones grandes, confortables. Desayuno all you can eat, calidad correcta.

Cons:

Moho en las juntas de la ducha, baño regular

2026-08-24 via Nuitee