Hotel Indigo London - Kensington by IHG

Hotels
Hotel Indigo
9 (1928 reviews)
34-44 Barkston Gardens , London , gb

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Cons:
Room too small
Poor ventilation

Categories

Cleanliness
8.58
Some reviews mentioned concerns over room quality and odor.
Service
9.55
Numerous reviews highlighted friendly and helpful staff.
Location
9.59
Multiple reviews praised the excellent location.
Room Quality
8.04
Various comments noted issues with room size and comfort.
Amenities
8.57
General positive feedback on available amenities.
Value for Money
8.53
Some guests felt the price was high for the quality provided.
Food and Beverage
9.58
Breakfast received praise for variety and quality.
Overall Experience
9.55
Most guests expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:02

Property Description

Central Location near Earl’s Court Tube Station
The Hotel Indigo London Kensington is perfectly located just a 2-minute walk from Earl’s Court Tube Station, making it convenient for guests to explore the vibrant Royal Borough of Kensington and Chelsea.

Chic Boutique Rooms with Modern Amenities
Individually designed rooms at Hotel Indigo offer a unique and stylish stay, complete with modern amenities such as a TV, free minibar, and iPod docking station. Guests can indulge in luxury with Aveda toiletries and rain showers for a relaxing experience.

Fine Dining at Theo's Simple Italian Restaurant
Guests can savor delicious meals at Theo's Simple Italian Restaurant, known for its freshly prepared dishes. Whether it's breakfast, lunch, or dinner, the restaurant offers a delightful culinary experience for guests to enjoy.

Experience the best of London with a stay at Hotel Indigo London Kensington. Book now to enjoy a luxurious stay in the heart of the city.

Important information:

Guests are advised the same card that was used to make the booking will be required to take the payment.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 1928 reviews
Cleanliness: 8.58
Service: 9.55
Location: 9.59
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 9.58
Overall Experience: 9.55
P
Pernille family_with_children dk
10
Super godt ophold med virkelig rart personale
Pros:

Hotellet er super godt med stort værelse. Morgenmaden er fantastisk og det er personalet også.

Cons:

Børnesengen er lidt hård.

2026-02-13 via Nuitee
K
Kwan Yee solo_traveller gb
10
2026-02-13 via Nuitee
F
Francesco couple it
9
2026-02-12 via Nuitee
G
Gonca family_with_children tr
9
2026-02-11 via Nuitee
M
Michele couple it
5
Cons:

Sono arrivato perso le 00,45 di notte è non c'era nessuno nella hall, dopo più di venti minuti è arrivato il portiere.
Mi hanno dato una stanza al 5° piano e l'ascensore arrivava al 4° piano ho dovuto porta le valige su una scala rigida da solo.

2026-02-11 via Nuitee
Y
Yacov couple il
10
2026-02-10 via Nuitee
S
Simona family_with_children ro
9
Pros:

The location is perfect, 3 minutes away from the metro station. We had everything we needed there. The breakfast was great and the stuff very friendly and helpful.

Cons:

I don't have anything to complain about.

2026-02-08 via Nuitee
C
Caroline family_with_children gb
7
Weekend showtime!
Pros:

The Hotel and staff were great especially a great location. Very comfotable beds and an amazing breakfast!! Very good value for money! Will defo book again 😄

Cons:

It was very unfortunate that our room was not ready at check in or an hour later. A complimentary coffee or drink would of been a nice touch. We had a show at 6 pm and luckily my daughter had a room next door and weirdly her room was ready so we got ready in there!!

2026-01-31 via Nuitee
J
jon couple gb
4
Poor for the cost of the room
Pros:

Location

Cons:

The room was in the basement with heating on full and couldn’t be turned down, the bathroom was grubby. They charged my credit card for the room when it was paid for in full prior to the visit, it took 4 days of phoning before I got a refund

2026-01-31 via Nuitee
V
vive extended_group fr
7
Bien
2026-01-30 via Nuitee
T
Tracey couple gb
10
The hotel and location met my expectations.
Pros:

The reception staff went out of their way to assist me with a medical issue. I am grateful for their professionalism and they went above and beyond to support me in my predicament. Thank you very much.

2026-01-30 via Nuitee
S
stephan family_with_children de
9
Würden jederzeit wiederkommen
Pros:

Sehr nette und gemütliche Atmosphäre. Sehr liebenswürdiges Personal mitten in Kensington in einer ruhigeren Seitenstrasse.

2026-01-28 via Nuitee
A
ANDREA family_with_children it
10
Pros:

Tutto

Cons:

Nulla

2026-01-26 via Nuitee
L
Lucas couple br
10
Excelete hotel com café da manhã maravilhoso.
Pros:

Hotel muito bem localizado, perto do metrô. Equipe educada e atenciosa. Café da manhã maravilhoso, vale muito a pena.

Cons:

O quarto é um pouco pequeno, mas nada que atrapalhea estadia.

2026-01-26 via Nuitee
M
Marit B couple no
10
Meget hyggelig og imøtekommende personale. God frokost Blir absolutt å velge dette hotellet igjen!
Pros:

Fin beliggenhet, trivelig og hjelpsomt personale!

2026-01-26 via Nuitee
B
Borkowska family_with_children pl
10
Pros:

Great positive staff with delicious breakfast.

2026-01-26 via Nuitee
C
Claire couple au
10
Pros:

Great location v close to Earl’s Court tube - easy to get into the centre of London & equally easy to get to Heathrow. Quiet street, good breakfast.

2026-01-25 via Nuitee
A
Alex couple gb
9
Pros:

Roger, the breakfast assistant was fabulous. He was super happy and very engaging with everyone. He is truly the meaning of customer service and whilst his colleagues may have taken time to chat to each other, Roger’s attention was all on the customers and his care and positivity is so lovely to see. He made me happy to go down for breakfast.

Cons:

Room was small

2026-01-25 via Nuitee
N
Nigel couple gb
8
Pleasant stay great location
Pros:

Location

Cons:

Bathroom a bit shabby; broken floor tile and shower head not aligned correctly and not descaled.

2026-01-25 via Nuitee
S
Stefano couple it
9
2026-01-22 via Nuitee