Hotel Indigo London - Kensington by IHG

Hotels
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Hotel Indigo
9 (1935 reviews)
34-44 Barkston Gardens , London , gb

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Cons:
Room too small
Poor ventilation

Categories

Cleanliness
8.58
Some reviews mentioned concerns over room quality and odor.
Service
9.55
Numerous reviews highlighted friendly and helpful staff.
Location
9.59
Multiple reviews praised the excellent location.
Room Quality
8.04
Various comments noted issues with room size and comfort.
Amenities
8.57
General positive feedback on available amenities.
Value for Money
8.53
Some guests felt the price was high for the quality provided.
Food and Beverage
9.58
Breakfast received praise for variety and quality.
Overall Experience
9.55
Most guests expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:02

Property Description

Central Location near Earl’s Court Tube Station
The Hotel Indigo London Kensington is perfectly located just a 2-minute walk from Earl’s Court Tube Station, making it convenient for guests to explore the vibrant Royal Borough of Kensington and Chelsea.

Chic Boutique Rooms with Modern Amenities
Individually designed rooms at Hotel Indigo offer a unique and stylish stay, complete with modern amenities such as a TV, free minibar, and iPod docking station. Guests can indulge in luxury with Aveda toiletries and rain showers for a relaxing experience.

Fine Dining at Theo's Simple Italian Restaurant
Guests can savor delicious meals at Theo's Simple Italian Restaurant, known for its freshly prepared dishes. Whether it's breakfast, lunch, or dinner, the restaurant offers a delightful culinary experience for guests to enjoy.

Experience the best of London with a stay at Hotel Indigo London Kensington. Book now to enjoy a luxurious stay in the heart of the city.

Important information:

Guests are advised the same card that was used to make the booking will be required to take the payment.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 1935 reviews
Cleanliness: 8.58
Service: 9.55
Location: 9.59
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 9.58
Overall Experience: 9.55
M
Margarethe • family_with_children • at
8
2026-04-09 • via Nuitee
A
Anna • family_with_children • se
8
Trevligt hotell i Kensington
Pros:

Trevlig personal. God frukost med både buffe och varm mat till bordet. Fint område. Trevligt rum. Nära tunnelbana.

Cons:

Väldigt dåligt vattentryck i duschen. Högljudda vattenrör när andra rum använde badrummet.

2026-04-09 • via Nuitee
S
sergio • family_with_children • it
9
2026-04-08 • via Nuitee
K
Kreshnik • family_with_children • ae
8
2026-04-08 • via Nuitee
M
Melanie • family_with_children • at
9
Pros:

Super Lage, sehr freundliches Personal, nette Gegend!

2026-04-07 • via Nuitee
J
Jane • couple • gb
5
Just ok
Pros:

Basic stay

Cons:

Tiny room and bed was too high and too small for adults

2026-04-07 • via Nuitee
M
Miriam • family_with_children • at
8
2026-04-05 • via Nuitee
I
Inge Michiels • couple • be
9
2026-04-05 • via Nuitee
S
SILVIA • couple • it
8
Pros:

COLAZIONE E STAFF RISTORANTE

Cons:

STANZA TROPPO PICCOLA

2026-04-03 • via Nuitee
D
Daniela • family_with_children • at
9
Perfekte Lage, um London zu bereisen! Sauber, freundlich, wir kommen wieder :)
Pros:

Die Lage ist kaum zu toppen! Liegt direkt an zwei U-Bahn Linien, mit denen man ganz London bequem bereisen kann. Mit der Picadilly Line kann man auch direkt zum Flughafen Heathrow fahren, was sehr angenehm war. Liegt in einem eher gehobenem Viertel mit vielen Restaurants, deshalb haben wir uns auch sehr sicher gefühlt. Das Frühstück war sehr abwechslungsreich, man konnte sowohl vom Buffet essen als auch a la Carte bestellen. Die Mitarbeiter:innen sehr freundlich und bemüht. 24 Stunden Rezeption.

Cons:

Teppichboden im Zimmer und den Fluren fanden wir eher unhygienisch. Das Bett ist recht hart und man muss sich eine Decke teilen. Aber das sind nur kleine Kritikpunkte, alles in allem würden wir das Hotel absolut empfehlen.

2026-04-02 • via Nuitee
N
NAFIZ • couple • tr
10
Wonderful
Pros:

The location , the helpful and kind staff , cleanliness , comfort

2026-04-01 • via Nuitee
K
Karen • couple • au
9
Had a wonderful stay and would not hesitate to stay again!
Pros:

Staff were wonderful and always there to help. Also very close to the station

Cons:

Air con in our basement room was a little noisy at night.

2026-04-01 • via Nuitee
V
Victoria • couple • us
5
Cons:

The bed was like cement. The topper helped but I didn’t know about it until I complained.

2026-03-27 • via Nuitee
J
Jenni • solo_traveller • fi
8
2026-03-26 • via Nuitee
G
gizem • family_with_children • tr
4
Pros:

Kahvaltı güzeldi-Şehre yakındı

Cons:

2 oda tuttuk ancak bizi bodrum katta bulunan odalara yerleştirdiler. Odalarda yoğun bir deterjan kokusu vardı ve bu yüzden uyuyamadık. Ayrıca odalarda farklı ve rahatsız edici bir koku da mevcuttu. Odamızın değiştirilmesini talep ettik fakat yer olmadığını söylediler. Ancak 2 gün sonra yine aynı katta başka bir odaya geçiş yaptık, ne yazık ki o oda da neredeyse aynı durumdaydı. Yaşadığımız bu deneyimden dolayı çok üzgünüz.

2026-03-23 • via Nuitee
E
Emma • family_with_children • gb
8
2026-03-23 • via Nuitee
T
Tim • solo_traveller • be
4
Disappointing compared to previous stays at this hotel. Noisy renovations.
Cons:

I wish hotels would be honest enough to inform guests in advance that they have noisy renovation work taking place.

2026-03-22 • via Nuitee
M
Michael • solo_traveller • us
9
2026-03-22 • via Nuitee
E
Elifnaz • couple • tr
10
her şeyiyle mükemmel bir konaklamaydı
Pros:

genel olarak her şeyi sevdik, resepsiyon çok ilgili ve yardımseverdi. otelin konumu tüm tatilimizi kolaylaştırdı. kesinlikle her geldiğimde burada konaklamak isterim…

2026-03-18 • via Nuitee
B
Belen • couple • es
8
2026-03-15 • via Nuitee