ibis Riyadh Olaya Street

Excellent services and staff. Definitely want to stay again

It was a good decision to stay here, location is great, staff are friendly, breakfast was amazing. The fitness center did not meet my needs very small.

Imran was the best!

They have a building in construction just beside the hotel and I had to change 3 times room because of the noise because they work 24/24 7/7 . Also there is work in the lobby .all of this It should be mentioned before the reservation . The staff ( especially the girls ) are terrible !

Businesses friendly

Very conveniently located as it is just a 2 minute walk from the metro station. The room was very clean and spacious. I asked the staff if they could help with booking an excursion but they seemed totally baffled and made no attempt to help which was really disappointing. I also asked some other questions about restaurants I could visit nearby but they didn’t seem interested in helping me. They also barely smiled whilst speaking with them. Overall the hotel was nice but the staff really need some customer service training.

I didn’t like it

Only bad thing was the construction next door that extended all the way to 5:00AM !!!
This was in July, 2025 and I expect will last till end of the year.

Great experience. Good staff. Helpers were always on the corner

Good location, good staff , I like it this experience , also the great breakfast .
The cleanliness like 5 stars . Thank you!

I emailed, called multiple times & visited the hotel before my family could arrive at the hotel. The confirmation of the requested rooms was also given to me by the hotel reception. But when my family arrived the requested rooms were not given. In-fact the receptionist took 1 hour for checking us in. Finally post the intervention of the Maintenance Head we were allocated 2 smoking rooms. Our request was non-smoking. I had to stay with my kids in a smoking room for that night.

The breakfast at the hotel on day 1 was good but all the following days we had very basic and sad options for breakfast.

When I asked for an extension cord the hotel team did not understand my request and kept sending wrong things to us.

The bathroom door which is there in the shower area was missing in 1 of the rooms. This caused

I would rate my overall experience at a 1 out of 10.

Room is clean and comfy. Near to metro.

The kingdom tower just across the road, easy to get a taxi , room was clean

All good

This hotel was awful. I felt unsafe. Stay anywhere else in Riyadh.

My mistake, didnt realize ramadan was going on. Would of helped if they had a handout for westerners about where to get food, shop, sightsee during muslim fasting hours.

The hotel location is very convenient close to the metro & big shopping malls. Rooms are clean. Good variety food for breakfast. Also the staff were great.

I will definitely stay in this hotel if I come back to Riyadh.

Thank you all.
Highly recommended!!

I had the pleasure of staying at this hotel for over two weeks, and my experience was nothing short of exceptional. From the moment I arrived, I was warmly welcomed by the staff, who went above and beyond to ensure my stay was comfortable and enjoyable. Their professionalism, kindness, and attentiveness truly made a difference.

Perfect central location in Riyadh. Walkable, but also next to a metro station.

I have stayed at the hotel previously and always return as the management - Mostafar and Rakan and the restaurant Manager - Mohammed - with their staff goes way beyond the usual to ensure the guest is provided the best service and comfort for every stay.
The rooms, bedding and essentials as well as the breakfast spread are all world-class and there is no more you can want during the stay there.
We booked for a week and one month later we are still there and look for nay reason to extend the visit
Thank you all for making it such a great and awesome occasion