Grand Mercure Jakarta Harmoni

Hotels
•
Grand Mercure
9.4 (713 reviews)
Jl. Hayam Wuruk No.36-37 , Jakarta , id

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly Staff
Clean Rooms
Cons:
Limited Breakfast Choices
High Price

Categories

Cleanliness
9.29
Room is clean, toilet is clean, but some reports of issues with furniture.
Service
9.96
The staff are consistently described as supportive, friendly, and helpful.
Location
9.8
Highly convenient location close to business district and attractions.
Room Quality
9.25
Rooms are comfortable but some mentions of issues and expensive price.
Amenities
9.28
Standard amenities for this hotel tier with some areas needing upgrades.
Value for Money
9.04
Considered expensive but some guests feel it is justified.
Food and Beverage
8.79
Breakfast selection is limited and cold food reported.
Overall Experience
9.76
Generally positive experiences but with some critical points about specific services.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:01

Property Description

Luxurious Accommodation

Indulge in the warm ambiance of Grand Mercure Jakarta Harmoni's well-appointed rooms offering modern amenities like a multimedia connector and a flat-screen cable TV. Enjoy the convenience of in-room facilities such as a minibar, fridge, and coffee/tea-making provisions. The en suite bathrooms are equipped with complimentary toiletries, ensuring a comfortable stay.

Relaxation and Wellness

Unwind with a soothing body massage or rejuvenate at the on-site spa and wellness center. Stay active with complimentary access to the fitness center, complete with professional trainer services. The hotel's commitment to guest well-being extends to the availability of luggage storage, safety deposit boxes, and a 24-hour front desk for your convenience.

Diverse Dining Options

Savor a delightful culinary journey at the Crystal Lounge or opt for a casual dining experience at the Harmoni Square Coffee Shop. For breathtaking city views and a delectable menu, head to the Sky Lounge. Don't miss out on the Coffeelicious Outdoor Cafe's array of drinks and snacks, perfect for a quick refreshment.

Experience luxury and comfort at Grand Mercure Jakarta Harmoni. Book your stay now for an unforgettable hotel experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.4
Based on 713 reviews
Cleanliness: 9.29
Service: 9.96
Location: 9.8
Room Quality: 9.25
Amenities: 9.28
Value for Money: 9.04
Food and Beverage: 8.79
Overall Experience: 9.76
M
Mohammed • couple • sa
10
2026-03-06 • via Nuitee
S
Shihab • couple • id
10
2026-01-29 • via Nuitee
M
Muna • couple • de
2
2026-01-26 • via Nuitee
J
Joly-25 • Solo travel
10
Great hotel with great service & central location
Pros:

Great location, maybe a little inconvenienced by the public works being carried out around the hotel which stretches along the main Gajah Mada & Hayam Wuruk Rd.

The hotel is always clean, my room was great, clean, comfy, spacious, and great value for money.

It’s not very noisy at night and the employees would help out in any way they can.

2026-01-25 • via Tripadvisor
H
HAKAN • solo_traveller • tr
10
2026-01-25 • via Nuitee
H
HildaLim • Business • Singapore
6
Average stay
Pros:

Getting into the hotel takes time as there's a construction right outside.
The shopping mall is opposite but it's long way to get over. Not so ideal.
Breakfast was ok but the seating layout and the location are not ideal, very noisy with the crowd.
Hotel offers smoking and non smoking rooms. Although I stayed at non smoking room, I could still faithfully smell the tobacco.
Bed and room were ok, as similar to other Grand Mecure standards.

2026-01-24 • via Tripadvisor
K
Kevin • solo_traveller • sg
10
Great people, comfortable, value for money
Pros:

Been staying at this property for close to 4 years now. It remains to be the best value for money with exceptional service and friendly staff.

Cons:

The current construction causes some issue on traffic, but is otherwise manageable

2026-01-23 • via Nuitee
A
Abdullah • couple • sa
8
جيدة
Pros:

الموقع

Cons:

لا شي

2026-01-23 • via Nuitee
R
Roslan • solo_traveller • my
10
Pros:

Very polite /helpful and profesional staff @ counter, RACEL.

2026-01-23 • via Nuitee
B
bangkitr2026 • Business
10
Wonderful
Pros:

Awesome journey with an expirience bussines trip, so i hope someday i will be stay at here.

2026-01-20 • via Tripadvisor
N
Naoki • solo_traveller • jp
10
ありがとうございました。
2026-01-20 • via Nuitee
S
Syamsul Hisyam • solo_traveller • my
6
2026-01-19 • via Nuitee
M
Muhammad Izzat bin • couple • my
10
2026-01-17 • via Nuitee
M
Mostafa • solo_traveller • eg
9
2026-01-12 • via Nuitee
L
Larry • solo_traveller • us
9
Great stay!
Pros:

Everything was top-notch! The food in the restaurant was outstanding.

Cons:

The neighborhood is under construction for the subway and difficult to navigate.

2026-01-11 • via Nuitee
N
NASSER • couple • sa
10
2026-01-10 • via Nuitee
R
Redha • family_with_children • sa
8
Pros:

All reception staff, in particular Elita and Rachele

Cons:

Hotel is dead after 10 PM, even the launge closes. Not appropriate for a 5-star hoel

2026-01-08 • via Nuitee
R
Redha • family_with_children • sa
8
Pros:

All reception staff, in particular Elita and Rachele.
All breakfast staff

Cons:

Hotel is dead after 10 PM, even launge ,, not appropriate for 5-star hotel

2026-01-08 • via Nuitee
M
Mehdi • extended_group • fr
8
2026-01-08 • via Nuitee
M
MOHD IZUDDIN • family_with_children • my
8
Great hospitality
2026-01-04 • via Nuitee