Grand Mercure Jakarta Harmoni

Hotels
•
Grand Mercure
9.4 (765 reviews)
Jl. Hayam Wuruk No.36-37 , Jakarta , ID
+62 21 3453777

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly Staff
Clean Rooms
Cons:
Limited Breakfast Choices
High Price

Categories

Cleanliness
9.29
Room is clean, toilet is clean, but some reports of issues with furniture.
Service
9.96
The staff are consistently described as supportive, friendly, and helpful.
Location
9.8
Highly convenient location close to business district and attractions.
Room Quality
9.25
Rooms are comfortable but some mentions of issues and expensive price.
Amenities
9.28
Standard amenities for this hotel tier with some areas needing upgrades.
Value for Money
9.04
Considered expensive but some guests feel it is justified.
Food and Beverage
8.79
Breakfast selection is limited and cold food reported.
Overall Experience
9.76
Generally positive experiences but with some critical points about specific services.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:01

Property Description

Luxurious Accommodation

Indulge in the warm ambiance of Grand Mercure Jakarta Harmoni's well-appointed rooms offering modern amenities like a multimedia connector and a flat-screen cable TV. Enjoy the convenience of in-room facilities such as a minibar, fridge, and coffee/tea-making provisions. The en suite bathrooms are equipped with complimentary toiletries, ensuring a comfortable stay.

Relaxation and Wellness

Unwind with a soothing body massage or rejuvenate at the on-site spa and wellness center. Stay active with complimentary access to the fitness center, complete with professional trainer services. The hotel's commitment to guest well-being extends to the availability of luggage storage, safety deposit boxes, and a 24-hour front desk for your convenience.

Diverse Dining Options

Savor a delightful culinary journey at the Crystal Lounge or opt for a casual dining experience at the Harmoni Square Coffee Shop. For breathtaking city views and a delectable menu, head to the Sky Lounge. Don't miss out on the Coffeelicious Outdoor Cafe's array of drinks and snacks, perfect for a quick refreshment.

Experience luxury and comfort at Grand Mercure Jakarta Harmoni. Book your stay now for an unforgettable hotel experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Location

Guest Reviews

9.4
Based on 765 reviews
Cleanliness: 9.29
Service: 9.96
Location: 9.8
Room Quality: 9.25
Amenities: 9.28
Value for Money: 9.04
Food and Beverage: 8.79
Overall Experience: 9.76
I
ISMAIL • couple • my
9
Comfortable
Pros:

Attentive crew. Excellent breakfast

Cons:

On going MRT construction on road in front of the hotel

2026-09-18 • via Nuitee
G
Geraldine • couple • nl
9
Geweldig verblijf gehad, voor herhaling vatbaar!
Pros:

Top verblijf gehad, vriendelijke en bekwame personeel.
Personeel deed hun uiterste best om het naar ons zin te maken!
Aangename kamer, behulpzame schoonmakers die ons ten dienste stonden.
Alles was schoon en georganiseerd en van alle gemakken voorzien.
Het eten was uitgebreid en lekker en op verzoek werd ook een maaltijd naar wens voor je bereid!

Cons:

-

2026-09-09 • via Nuitee
O
Olanrewaju • solo_traveller • fr
9
Nice hotel
Pros:

Nice and clean hotel, great location, friendly staff

Cons:

Bedding are starting to age, pls be on the look out.

2026-08-31 • via Nuitee
M
Marijke • family_with_children • nl
8
2026-08-27 • via Nuitee
M
Marijke • solo_traveller • nl
8
2026-08-27 • via Nuitee
A
ATSUSHI • extended_group • jp
8
2026-08-27 • via Nuitee
M
Mathizakan • solo_traveller • sg
10
2026-08-22 • via Nuitee
H
Hamad • couple • sa
7
2026-08-20 • via Nuitee
H
Hamad • couple • sa
7
2026-08-20 • via Nuitee
M
Mohammed • solo_traveller • sa
8
Pros:

النظافه
الموقع

Cons:

موظفين الاستقبال معاملتهم للعرب جافيه شوي
كذا مره أشوفهم وأنا جالس في ألبي يتعاملون مع العرب بحده
والجنسيات الأخرى وديدون معهم

2026-08-17 • via Nuitee
A
Anwar • family_with_children • sa
6
Not bad
Pros:

Location ,breakfast selection and spacious lobby

Cons:

No iron inside the room ,not spacious room ,bathroom door can not be locked from inside , less privacy in bathroom and no kids area

2026-08-16 • via Nuitee
A
Aji • couple • nl
10
Enjoyable
Pros:

Nice staff and breakfast

2026-08-08 • via Nuitee
O
OnAir34689618923 • Business
6
2nd time my intern
Pros:

prety nice hotel for any event

2026-08-07 • via Tripadvisor
C
Cheng Yueh • solo_traveller • tw
9
2026-08-07 • via Nuitee
B
Bal • solo_traveller • au
9
Pros:

Everything

Cons:

No smoking rooms were available

2026-08-06 • via Nuitee
J
jisouille • family_with_children • fr
10
Personnels et chambres au top !
Pros:

Le lit immense et matelas hyper confortable ! chambre spacieuse, confortable. Petit déjeuner sous forme de buffet, très bien et varié.

Cons:

La piscine un peu petite et à l'ombre.

2026-08-03 • via Nuitee
A
ATSUSHI • extended_group • jp
8
2026-08-03 • via Nuitee
町山 • solo_traveller • jp
9
2026-07-25 • via Nuitee
S
Saad • extended_group • sa
10
تعويضي عن ذلك
Pros:

التعامل

Cons:

حراره الغرف وتم الصيانه متأخره للاسف

2026-07-24 • via Nuitee
Y
YB Mohd Rafiq • solo_traveller • my
10
2026-07-23 • via Nuitee