Grand Mercure Jakarta Harmoni

Hotels
Grand Mercure
9.4 (725 reviews)
Jl. Hayam Wuruk No.36-37 , Jakarta , id

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly Staff
Clean Rooms
Cons:
Limited Breakfast Choices
High Price

Categories

Cleanliness
9.29
Room is clean, toilet is clean, but some reports of issues with furniture.
Service
9.96
The staff are consistently described as supportive, friendly, and helpful.
Location
9.8
Highly convenient location close to business district and attractions.
Room Quality
9.25
Rooms are comfortable but some mentions of issues and expensive price.
Amenities
9.28
Standard amenities for this hotel tier with some areas needing upgrades.
Value for Money
9.04
Considered expensive but some guests feel it is justified.
Food and Beverage
8.79
Breakfast selection is limited and cold food reported.
Overall Experience
9.76
Generally positive experiences but with some critical points about specific services.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:01

Property Description

Luxurious Accommodation

Indulge in the warm ambiance of Grand Mercure Jakarta Harmoni's well-appointed rooms offering modern amenities like a multimedia connector and a flat-screen cable TV. Enjoy the convenience of in-room facilities such as a minibar, fridge, and coffee/tea-making provisions. The en suite bathrooms are equipped with complimentary toiletries, ensuring a comfortable stay.

Relaxation and Wellness

Unwind with a soothing body massage or rejuvenate at the on-site spa and wellness center. Stay active with complimentary access to the fitness center, complete with professional trainer services. The hotel's commitment to guest well-being extends to the availability of luggage storage, safety deposit boxes, and a 24-hour front desk for your convenience.

Diverse Dining Options

Savor a delightful culinary journey at the Crystal Lounge or opt for a casual dining experience at the Harmoni Square Coffee Shop. For breathtaking city views and a delectable menu, head to the Sky Lounge. Don't miss out on the Coffeelicious Outdoor Cafe's array of drinks and snacks, perfect for a quick refreshment.

Experience luxury and comfort at Grand Mercure Jakarta Harmoni. Book your stay now for an unforgettable hotel experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.4
Based on 725 reviews
Cleanliness: 9.29
Service: 9.96
Location: 9.8
Room Quality: 9.25
Amenities: 9.28
Value for Money: 9.04
Food and Beverage: 8.79
Overall Experience: 9.76
W
W8454MEmuhammada Business
10
Great
Pros:

Great stay. Affordable and comfortable

2026-04-11 via Tripadvisor
V
Vacation63948211891 Business
10
Nice stay
Pros:

Always happy stay here, staff very humble, room clean and spacious

2026-04-10 via Tripadvisor
9
929rainab Solo travel
10
solo friendly
Pros:

good place for solo travel, recommend~

2026-04-10 via Tripadvisor
7
718aisyahn Business
10
Comfortable stay with great service for a business trip
Pros:

i had a pleasant stay during my business trip. the hotel is well located and easy to access, which made my schedule much smoother. the room was clean, comfortable, and quiet perfect for resting after a long day. the staff were friendly and responsive, always ready to help when needed.

in terms of value, it’s definitely worth it considering the facilities and service quality. overall, a solid choice for business travelers looking for convenience and comfort.

2026-04-10 via Tripadvisor
P
pakpahan couple us
10
I was enjoying stay in this hotel with good services. All staffs are friendly and initiated. The hotel was clean. The be
Pros:

The facilities.

Cons:

Food was ok.

2026-04-08 via Nuitee
T
tetiandrianis Family
10
Good
Pros:

Very comfortable and recommended for family trip

2026-04-06 via Tripadvisor
K
Kathleen family_with_children ca
9
Pros:

The staff were so friendly and kind.

Cons:

I found the room service food not up to par.

2026-03-22 via Nuitee
E
E1879XV_ Business
10
good
Pros:

good hotel and nice,hotel very impressive

2026-03-21 via Tripadvisor
S
silviapF3329XF Solo travel
10
Servive execellent
Pros:

Great hospitality , feel like home and all stafs are kindly helpful 💜

2026-03-18 via Tripadvisor
2
283putric Family
10
Good for all of it
Pros:

It was a good stay and good service

2026-03-18 via Tripadvisor
C
chelseat843 Business
10
good hotel
Pros:

good hotel and good facility, love all the food

2026-03-17 via Tripadvisor
3
373masb Business
10
Amazing
Pros:

Good foods, best room, and best services

2026-03-13 via Tripadvisor
M
Mohammed couple sa
10
2026-03-06 via Nuitee
S
Shihab couple id
10
2026-01-29 via Nuitee
M
Muna couple de
2
2026-01-26 via Nuitee
J
Joly-25 Solo travel
10
Great hotel with great service & central location
Pros:

Great location, maybe a little inconvenienced by the public works being carried out around the hotel which stretches along the main Gajah Mada & Hayam Wuruk Rd.

The hotel is always clean, my room was great, clean, comfy, spacious, and great value for money.

It’s not very noisy at night and the employees would help out in any way they can.

2026-01-25 via Tripadvisor
H
HAKAN solo_traveller tr
10
2026-01-25 via Nuitee
H
HildaLim Business Singapore
6
Average stay
Pros:

Getting into the hotel takes time as there's a construction right outside.
The shopping mall is opposite but it's long way to get over. Not so ideal.
Breakfast was ok but the seating layout and the location are not ideal, very noisy with the crowd.
Hotel offers smoking and non smoking rooms. Although I stayed at non smoking room, I could still faithfully smell the tobacco.
Bed and room were ok, as similar to other Grand Mecure standards.

2026-01-24 via Tripadvisor
K
Kevin solo_traveller sg
10
Great people, comfortable, value for money
Pros:

Been staying at this property for close to 4 years now. It remains to be the best value for money with exceptional service and friendly staff.

Cons:

The current construction causes some issue on traffic, but is otherwise manageable

2026-01-23 via Nuitee
A
Abdullah couple sa
8
جيدة
Pros:

الموقع

Cons:

لا شي

2026-01-23 via Nuitee