Holiday Inn Express Canandaigua by IHG

Hotels
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Holiday Inn Express
8.4 (481 reviews)
330 Eastern Blvd , Canandaigua , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Safety deposit box
Fax/photocopying
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and tidy environment
Friendly staff
Convenient location
Cons:
Room maintenance needed
Unpleasant smells in some rooms

Categories

Cleanliness
8.11
Several mentions of cleanliness being satisfactory, but concerns raised about smells and room conditions.
Service
9.08
Positive feedback for friendly front desk staff and helpful service.
Location
9.12
Frequent mentions of the location being convenient and ideal for events.
Room Quality
7.57
Mention of room needing maintenance and issues with a strange smell.
Amenities
8.6
Outdoor patio and breakfast received positive notes, though some areas needed attention.
Value for Money
8.06
Good pricing mentioned but mixed with concerns over room quality.
Food and Beverage
8.61
Breakfast earned positive remarks for presentation and taste despite some criticisms.
Overall Experience
8.08
Overall, guests expressed happiness with their stays despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:58

Property Description

Convenient Location near Lake Canandaigua
Less than a mile from the picturesque Lake Canandaigua, the Holiday Inn Express hotel offers easy access to the natural beauty of the area. Just a short drive from Canandaigua Lake State Marine Park, guests can immerse themselves in the serene surroundings.

Amenities for Every Guest
Start your day with a delicious continental breakfast and stay connected with complimentary Wi-Fi throughout the hotel. Relax and unwind in the indoor pool, stay productive in the business center, or keep up with your fitness routine in the well-equipped gym.

Comfortable Rooms and Nearby Attractions
Each room at Holiday Inn Express Canandaigua - Finger Lakes is equipped with modern amenities like a cable TV, refrigerator, and microwave. Explore nearby attractions such as Sonnenberg Gardens, Constellation Brands - Marvin Sands Performing Arts Center, and Finger Lakes Community College, all within a short distance.

Ready to experience comfort and convenience at Holiday Inn Express Canandaigua? Book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 481 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 7.57
Amenities: 8.6
Value for Money: 8.06
Food and Beverage: 8.61
Overall Experience: 8.08
N
Nicholas • couple • us
8
2026-04-16 • via Nuitee
C
Charles • couple • us
9
Pros:

Clean, great breakfast,

Cons:

Need better signage to entrance from busy road

2026-04-14 • via Nuitee
E
Elaine • solo_traveller • us
10
2026-04-12 • via Nuitee
R
Ryan • family_with_children • us
7
2026-04-10 • via Nuitee
K
Kevin • solo_traveller • us
9
2026-04-09 • via Nuitee
S
Sharon • couple • us
7
2026-04-08 • via Nuitee
K
Kishani • solo_traveller • us
10
2026-04-02 • via Nuitee
M
Machuga • family_with_children • us
10
Pros:

Clean and friendly

Cons:

Nothing

2026-03-22 • via Nuitee
L
Lonnell • solo_traveller • us
10
2026-03-21 • via Nuitee
K
Kalie • couple • us
8
2026-03-18 • via Nuitee
A
Atina And Michael Gorgiev • extended_group • ca
9
Pros:

everything..nice and clean. good value hotel

Cons:

nothing

2026-03-16 • via Nuitee
M
Michael • couple • us
8
Pros:

Clean rooms

Cons:

Coffee was meh

2026-03-16 • via Nuitee
J
John • couple • us
9
2026-03-15 • via Nuitee
C
Constance • family_with_children • us
8
Short and sweet
Pros:

The pool was not clean, we could see some dirty at the bottom of the pool

Cons:

That didn't have a jacuzzi

2026-03-12 • via Nuitee
L
Lee • couple • us
10
2026-03-04 • via Nuitee
L
Lee • couple • us
10
2026-03-04 • via Nuitee
S
Susan • family_with_children • us
10
2026-02-27 • via Nuitee
K
Kelly • couple • us
2
2026-02-25 • via Nuitee
D
Diana • couple • us
5
Obvious staff issue… not coming back when in area.
Pros:

Not much staff. Checked in. No pool :(. The 5 year old in our adult group was very upset! No reason and not posted on website:). Hair ( not ours) was in the bathroom. For the whole stay…gross…..
No staff around at all except check in Sunday night and nice women in the cafe both mornings.

Cons:

Some Danielle?? Texted me and asked about the stay..blah blah blah… never responded to my complaint… well obviously cuz it was never cleaned!!

2026-02-25 • via Nuitee
E
Eleanor • extended_group • us
9
Great location
Pros:

The breakfast was good

Cons:

The heat/air in the room was very hard to keep constiant which made it hard to sleep at night

2026-02-23 • via Nuitee