Devonshire Greens

good scenic view, worth the money, rooms could be bigger if I have to mention something.

Amazing property

2 stars only for the buffet breakfast. Otherwise very average hotel.

Good:
Buffet breakfast is very good. Lots of options in veg and one chicken dish.
The location is calm and quite.
View opens to the valley. However the trees cover most of the view.

Bad:
The location is little far from the main road. The road is lonely and very narrow.
The valley room was small in size. The TV is small with very limited free channels. Bed is also only queen size.
There was no AC in the room. Keeping balcony doors closed can be stuffy.
The kettle in the room is also plastic. No bottle water is provided.
Toiletteries were only provided on first day. No restocking on subsequent days.
Only a table tennis table and small gym. No recreational activities to do or any garden to roam around within hotel.
Hotel restaurant food is also pricy as compared to other few places.
Staff said no outside food is allowed which is wierd and wrong. They want people to order from their restaurant only.
No other facilities like iron board, cloth hanger, safe or hair dryer were provided in the room.
Internet speed was slow and gets frequently disconnected.
Lots of misleading info is written in the room description. Eg:Free weekday newspaper, Premium TV channels,Coffee/tea maker,Free bottled water, Safe, Slippers etc. They should remove these if they dont intend to honour them.

The property offered the best views one could have imagined. Buffet was good. Room were decent size. Property needs a little love and care, wall papers are peeling off and mouldy bathrooms. As property is not close to shops, some cab service to shops would have been great.

It was an excellent hotel located in the outskirts of Munnar. The staff were accommodating and welcoming. The restaurant was excellent. We had many choices for the complementary breakfast. Dinner and lunch options were reasonably priced. Good complementary activities were available. Next time I will definitely go for a longer stay.

The rooms are not worth the price, I spoke to other guests as well and they felt the same. They arranged an activity which was not well Managed. Felt like they were short of staff as no one came when we needed them. The buffet was not well managed as well- short of dining plates, tables were not clean- we had to eat on a dirty table, and some guests had breakfast in the gallery adjoining the restaurant. We asked a person to clean the table, but no luck! The food was also not good. It was hard to find someone to attend the guests. The reception is on the 5 floors but the rooms are on the ground floor. The view from reception is good but not from the room, but still, they sell it as the Valley views

House keeping was bad, rooms were not in good condition,

Breath taking views, fresh air, awesome people and fabulous service

Our stay was very nice and the staff pleasant and accommodating. The only bad part of the stay was that the internet connection worked only in the lobby unlike what we expected..

We were having a wonderful stay till we were hit by the Bed Bugs in our room. They were all over the place. At-least one night got spoiled due to them. The management seemed unaware of the issue; however, reacted quickly and changed our room. But, bed bug were always in our mind during our stay after the incident.

Stayed there for 2-3 days. One of the two managers never seemed receptive. It was monsoon season so was raining most of the time. I asked them to arrange for cab for sight visits. Manager told me that he can arrange but he gave me a rate that was 1.5 times the market rate (I had enquired when i got down in munnar in the morning). I told him about the rate that i had heard in the morning. he told me that I can arrange it for myself in that case. Since the hotel is far from city, it would have been difficult to do so in rain. For ease, I booked the cab at the premium price for 2 days, assuming that at premium price, I could trust these guys for a good service.
On the second day, after the sight visits, the cab driver took me to couple of places for buying "specialities" of Munnar, before dropping for return journey (check about Kerala farms, Munnar). Mind you, there is very low or no net connectivity at most of these places. I asked the driver before doing purchase. After coming back from Munnar, I read the review of the purchases I made. Apparently, these places are sort of ambushes. They sell fake and overpriced products (in name of herbal medicines), and of course the locals know it. May be that is the reason, the manager asked for cash for the cab and did not even gave the receipt. After reading the reviews of the products, i am even scared to use it now.
In short, the staff of this place will rip you off if you trust them. Not expected after paying premium for everything

The rooms were comfortable and had great views of the valley. The hotel staff were very helpful and welcoming. We had a memorable stay at Munnar.

The rooms are fairly small and the bed is comfortable but small,breakfast wasn't too good they have Indian choices but if ur looking for continental then ur very limited,wifi doesn't work at all in the rooms but the tv works well rooms are overall clean & hotel looks nice and u get a decent view.

Overall very good. Wish they had a working wifi in lobby. Of note there is no wifi in rooms.

The stay was good. The hotel is a bit far away from civilisation but the view is excellent. The staff is excellent and very polite all the way from the front desk to the bell boys to the restraunt staff and the gaurds too. However the ambience is very formal ,its like a business hotel It would be great for office outings. Food was good but menu was a bit limited.

I checked in with my parents. The staff welcomed us with refreshments. I had only booked basic Valley view. The hotel offered an free upgrade. They made sure they kept my parents room next to mine. Which was nice. However maintainence in the room was poor. Few things were not right but they send me someone to assist and got all fixed. View stunning and very peaceful. Food options are very limited. Its better to take ala Carte menu during dinner. Dinner buffet is not good. Very little choice. Break fast is good. View during breakfast is good. Very friendly staff. The waterfall near by is definitely a morning walk.

I arrived and was meant with traditional Indian welcome and refreshments. The staff upgraded my room and took care of my diet requirements. The manager provided a complimentary jeep safari and lunch to me which was very generous and my stay was extremely relaxing, enjoyable and fun. The food was good, the staff were very attentive to the customer's needs and always with a smile on thier face.

Stay was good. The food quality was below average. A clear discrimination was shown between Indians and foreigners in hospitality. Also, I had not expected to find torn bedsheets and quilt in this hotel room.

We enjoyed the location of this hotel, set outside Munnar. We had lovely views of the surrounding area from our room and it was pleasant to sit on the balcony looking out over this beautiful scenery. It was also very peaceful here. The staff are courteous and friendly and try hard to please you and make your stay an enjoyable one.They could do with adding a bit of colour to the very large main foyer and reception as it does lack ambience

i have many issues with this hotel and i will seperatlet write to Exedia re the advertising of this hotel.

1. After check in i was give an" activities sheet" noting hot water is ONLY availabe frim 5.30 to 10.30 am and 5.30 to 10.30 PM .
2. WIFI is available ONLY in reception.
3. Breakfast is ONLY indian foods. Eggs available but n bacon, sausages. I asked if they have a meat or checken curry to eat the "riti" and was advised that no meat is served at breakfast.
4. Very limited and poor breakfast.
5. Restaurenet linien was reused with stains frim glasses and spills. This was all the time.
6. For lunch on day 1 i was advised by receptin it was a buffet. When i went it was alacarte. I ordered muttin and they advised they had no muttin only checken and fish. KEEP IB MIND THIS IS A 4 STAR HOTEL.
7. The pillow cases and linen was very old The pillow case even had a hole in it. I have a photo to prove this.
8. There are 2 wooden slat seats in the grden looking out to the tea state. The slats are even loose and i was worried it woud break.

Overall this is NOT for foreign nationals. Maybe indians think this is a great hotel as it is so well built and beautifull scenery.
.
This should be re rated to a 3 star at the most and rates reduced immediatley.