The Naka Phuket, a member of Design Hotels

Hotels
Independent
8.8 (106 reviews)
1/18, 1/20 Moo 6, Kamala, Phuket, 83150 , Kamala , TH

Facilities

Full-service spa
Fitness facilities
Newspapers in lobby (surcharge)
Free WiFi
Swimming pool
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
See all facilities

Review Highlights

Pros:
Best hotel ever

Categories

Cleanliness
8.66
Standard quality for this hotel tier.
Service
9.13
Specific sentiment from text, or 'Standard quality for this hotel tier' if not mentioned.
Location
9.17
Specific sentiment from text, or 'Standard quality for this hotel tier' if not mentioned.
Room Quality
8.62
Standard quality for this hotel tier.
Amenities
8.65
Standard quality for this hotel tier.
Value for Money
8.61
Standard quality for this hotel tier.
Food and Beverage
8.66
Standard quality for this hotel tier.
Overall Experience
8.93
Best hotel ever.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:29

Property Description

Discover a blend of luxury and comfort at The Naka Phuket, where serenity meets modern design amidst stunning mountain vistas.

Spa Indulgence
Pamper yourself at our exquisite spa offering a range of treatments, from invigorating massages to rejuvenating facials, ensuring you leave utterly refreshed.

Recreation and Relaxation
Unwind at our private beach or enjoy our outdoor pool and sauna. Savor handcrafted cocktails at the beach bar or poolside, perfect for leisurely afternoons.

Comfort and Convenience
Our 94 air-conditioned rooms come with private furnished patios, free minibars, and 46-inch LED TVs, ensuring a cozy retreat. Stay connected with complimentary Wi-Fi, and enjoy 24-hour concierge services for all your needs.

Escape to bliss at The Naka Phuket—your perfect tropical getaway awaits!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
  • One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • A car is recommended for transportation to and from this property.
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Transportation

    Car recommended

See all policies

Location

Guest Reviews

8.8
Based on 106 reviews
Cleanliness: 8.66
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 8.66
Overall Experience: 8.93
J
Jason friends
10
Pros:

10 out of 10, great staff the room with ocean access is a must, breakfast buffet is next level. If you travel to Phuket stay here!

2025-10-13 via Nuitee
K
K Shashi
10
Pros:

Good breakfast could have more veg options . Spa was good. Brilliant location. Very spacious rooms.

2025-10-07 via Nuitee
M
Mandeep family
10
Pros:

Best hotel everere

2025-08-22 via Nuitee
N
NASER partner
10
Pros:

Fabulous

2025-06-25 via Nuitee
A
ABDULLAH
10
Pros:

Perfect location, nice sea view Unique design

2025-06-20 via Nuitee
A
Anwar
6
Pros:

The hotel was nice, however the service wasn't up to par at all. The bathroom bidet sprayer was broken and was leaking the whole time. When i wanted to ask for a converter they wanted to charge me for it until i mentioned i won't be buying it and only want to use it while in hotel. I asked for an arrangement for a birthday celebration and reminded them twice at check-in. However, we only came to find out that there was a cake tucked in the fridge on our last few hours before checkout that no one told us about, and we found it coincidentally when trying to get water. Therefore, we weren't able to enjoy the birthday properly and left the cake untouched. Upon checkout, the associate that came to help us with the bags asked for both our room cards, we had to go look for them which is something we have never done before. All in all, the view was the nicest part of this stay.

2025-05-08 via Nuitee
P
PATRICIA partner
8
Pros:

The property is quite and very secluded. The staff is very kind and friendly. The pool villa was very large and nice but needs updates. The color of the curtains is too dark for our taste. The beach area is beautiful. As the location is very secluded there are no restaurants around, only those from the hotel so every time we wanted to get out we had to take a taxi. Overall a nice property but needs updates

2025-02-02 via Nuitee
L
Lisa partner
8
Pros:

We stayed in a pool villa room, signature high bay, the view at sunset was excellent and could watch either from the balcony or pool. The room was also a short walk to reception and if you wanted to go elsewhere , buggy request available. The beach is a coral reef, so excellent for snorkelling, and although you can swim , be mindful that you can only do this at high tide. As a side note, the resort is quite remote, so the only way out is by taxi, and these are quite expensive even using Grab, Bolt or the hotel's, and approx each way will cost between 400 to 450 baht , if you wanted to visit Kamala or Patong Beach.

2025-01-03 via Nuitee
A
Abdullah friends
10
Pros:

👍

2024-12-31 via Nuitee
V
Verified traveler
6
Didnt Make My /20 vip discount even though they kn
Pros:

nice hotel , nice views , needs a bit of remodelling , breakfast is so so it is value for the price you pay , refused to give my vip /20 discount said Expedia will pay me

2024-12-03 via Nuitee
M
mathew partner
10
Pros:

Great hotel and staff.

2024-11-28 via Nuitee
O
Oluwatosin
10
Pros:

The best hotel for a solo trip. I felt so loved in this space

2024-11-26 via Nuitee
R
Ricky partner
4
Pros:

Stayed in a beach access pool villa for 4 nights as a few friends recommended this resort.
The location was secluded, private but located on the side of a steep ish hill so planning is required as there are limited shuttled vehicles. not for those who require mobility assistance.
Arrived late to the villa, check in was quick. we noticed was the fixture and fittings looked a bit dated and worn for hotel only 10yrs old.
The bed was probably one of the lumpiest mattresses I’ve slept on so as you could imagine we didn’t sleep very well. One of the bedroom lights wasn’t working, toilet roll holder hanging off, tv wasn’t working and power kept turning off briefly.
Rain shower was useless as the water jet direction was all over the place from not being cleaned and on using the hand held shower, my neck was accidentally scratched leaving a light cut as the worn shower head had left a sharp edge.
We reported this to the resort staff and whilst the shower head was replaced, the lights and tv were fixed we decided to stay one more night and move as it was not to our expectations.
Originally they advised us that as we prepaid via a third party we wouldn’t be allowed a refund for the nights we were not staying there but on our early departure they agreed to just charge us for the nights stayed and refund the remainder.
Whilst the staff were very professional and looked after us, the maintenance and renovation of the resort definitely needs a big improvement!!

2024-11-13 via Nuitee
M
Ming Keen
10
Pros:

Second time to this hotel, excellent and timely service via their app, amazing views and very clean room.

2024-10-26 via Nuitee
C
Chi Lung Angelo
8
Pros:

The Naka Apps needs a bit of improvement on the response time

2024-09-23 via Nuitee
S
Saran family
10
Pros:

Wow! If you got this far to read my review, BOOK IT!!! Don’t wait another minute. Just wow!!

Service, staff, hospitality and everything else in between is beyond what we asked for.

Coming back to The Naka to host our wedding in March 2025! That’s how much we love this property.

2024-05-23 via Nuitee
S
Shahab
10
Pros:

Excellent but they need to improve the food menu

2024-05-18 via Nuitee
V
Verified traveler
8
Almost perfect
Pros:

Fantastic location. Cool villa with terrace and pool. Excellent beakfast buffet. Convenient very long pool on the beach ideal for swimming. BUT : -Stones on the beach should be regularly removed. -Parasols on the beach would be nice to have. - Rooms and facilities need renovations. -Housekeeping service was often in late afternoon ( morning service would be better).

2024-05-08 via Nuitee
W
Wally
10
Pros:

Wonderful breakfast. Pool villas are beautiful

2024-04-05 via Nuitee
B
BIANCA
10
Pros:

Amazing staff.

2024-04-04 via Nuitee