Hotel Restaurant Royal

La habitación estaba muy sucia. En el radiador del baño había polvo de varios años atrás.

I wish we had taken into account quality reviews of the establishment before booking. Please read on!

We requested the front desk staff to report the following room defects to the maintenance dept. within an hour of our arrival:

1. Lighting not working above bed
2. AC not providing cooling
3. Broken bathroom waste bin
4. Bathroom extract fan not working
5. Fire alarm detectors apparently not working, this is by the detectors’ operational LED not intermittently flashing throughout the hotel
6. Dirty marks on the bedroom walls

None of the above were corrected upon checking out. Unlike the Van de Valk hotel group reception staff, where you are asked if your complaint has been rectified - I’m a satisfied customer not an employee or shareholder.

We overheard other guests conversations reporting defects within their room and wonder if these guests were successful in having their concerns rectified?

The breakfast on our first morning consisted of stale rolls, bruised fruit and appalling tasting coffee - we had expected Bonka, Marcilla, Dromedario coffee brands etc. Cake was available and so was fruit juice - bearing in mind Spain has abundant oranges we were surprised to be offered orange coloured sugared water. Consequently, we breakfasted elsewhere after this experience.

Wi-fi, there’s some in the main restaurant and bar. Don’t expect wireless network connectivity elsewhere.

Staff were friendly, but honestly the management could take a notice how the Van der Valk group m

El hotel está en pleno campo, en un lugar tranquilo. Las instalaciones son normales, con aparcamiento y habitaciones grandes; los recepcionistas muy atentos. El desayuno algo básico, para salir del paso.

Opholdet var godt. Men der var love "WIFI" på hotelet og det var der ikke. Og da jeg bruge det under opholdet til infomation, hvad jeg et promblem.

A really good location, beautiful countryside. Nothing else nearby. But what a shame that the whole place was very cold, no heating in the dining room, we had breakfast in out outdoor jackets.Room never warmed up, heating could not lift the bitterly cold room.Perhaps in summer it would be too hot there!!!!