Holiday Inn Express El Reno by IHG

Hotels
•
Holiday Inn Express
8.2 (172 reviews)
1817 Southwest 27th Street , El Reno , US

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean rooms
Comfortable beds
Good breakfast selection (many positive mentions)
Friendly/helpful staff (several mentions)
Good value/price
Spacious rooms in some cases
Cons:
Elevator outages and loud/slow elevators
Occasional rude or unprofessional front-desk/night staff
Room maintenance issues (TV mounting, rocking toilet, sink stopper)
Inconsistent breakfast quality for some guests
No in-room coffee maker
Limited parking for trailers/U-Haul and large vehicles

Categories

Cleanliness
8.8
Multiple reviewers called rooms clean and praised housekeeping overall, though a few noted issues like food left in fridges and occasional housekeeping noise.
Service
7.6
Service sentiment is mixed: several guests praised helpful and friendly staff, but others reported rude or unprofessional night/front-desk behavior and a booking/check-in problem.
Location
8.3
Location generally described as easy to get to and a good location; a few guests noted limited trailer/U-Haul parking and the convenience of being accessible after long drives.
Room Quality
7.6
Rooms often described as comfortable with good beds, but some serious issues were reported (small room for large parties, TV mounting problems, a rocking toilet, towel shortages).
Amenities
7.8
Amenities are adequate (breakfast, basic bathroom supplies) but several negatives mentioned: elevators out of service, no in-room coffee makers anymore, and limited parking for large vehicles.
Value for Money
8.7
Multiple guests commented that the hotel offered good value and a competitive price for the features provided, especially when breakfast is included.
Food and Beverage
8.1
Breakfast received mixed but generally positive feedback—several called the selection excellent, while others criticized quality (powdered-tasting eggs, cold or dry items).
Overall Experience
8.7
Overall sentiment skews positive: many guests enjoyed comfortable stays and would recommend or return, despite intermittent issues with staff, elevators, or breakfast quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:38

Property Description

Convenient Location
Situated just off Highway 40, Holiday Inn Express El Reno offers easy access for travelers looking for a comfortable stay near the highway.

Comfortable Accommodations
Each guest room is equipped with modern amenities including a TV with cable channels, a refrigerator, coffee machine, and microwave, ensuring a cozy and convenient stay for all guests.

Relaxing Amenities
Guests can unwind and have a refreshing swim in the hotel's heated indoor pool or maintain their fitness routine at the on-site fitness centre, complete with exercise and weight lifting equipment.

Don't miss the chance to experience a convenient location, comfortable accommodations, and relaxing amenities at Holiday Inn Express El Reno. Book your stay now!

Important information:

Please note the pool and fitness center are closed and breakfast service has been suspended until further notice. Breakfast will be offered as a grab-and-go bag option.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OKC

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 172 reviews
Cleanliness: 8.8
Service: 7.6
Location: 8.3
Room Quality: 7.6
Amenities: 7.8
Value for Money: 8.7
Food and Beverage: 8.1
Overall Experience: 8.7
S
Scott • extended_group • us
9
Good job
Pros:

Clean

Cons:

N/a

2026-10-29 • via Nuitee
R
Rallygoer • solo_traveller • us
8
2026-10-25 • via Nuitee
L
Luis • couple • us
10
2026-10-24 • via Nuitee
M
Macedonia • couple • us
10
Pros:

Si

2026-10-19 • via Nuitee
A
Ava • extended_group • us
8
Pros:

The beds were comfy

Cons:

That I didn’t get no couch in my room or didn’t get $20 deposit back and the front desk ppl were a bit rude. Food was also left in fridges

2026-10-16 • via Nuitee
L
Linda • family_with_children • us
10
Very nice hotel. Definitely good value for the price when you include the breakfast.
Pros:

The room was spacious and clean. The beds were comfortable. The breakfast was the best selection that we had during our trip.

Cons:

No complaints

2026-10-12 • via Nuitee
E
Expedition Unknown • family_with_children • us
8
Moved across country...great parking for the UHAUL truck
Pros:

Breakfast

Cons:

N/A

2026-10-08 • via Nuitee
A
Archer • couple • us
8
Cons:

The night staff was not professional or accommodating when we checked in or later when we went down to the lobby answering customers questions he kept his head laying down on his arms never looking up.

2026-09-17 • via Nuitee
M
Michael • solo_traveller • us
8
2026-09-11 • via Nuitee
J
Jeffrey • family_with_children • us
10
excellent
Pros:

great place

2026-08-28 • via Nuitee
C
Coro • family_with_children • es
8
Algo incómodo por la falta de sueño
Pros:

El desayuno, el personal y la limpieza

Cons:

Muy pequeña la habitación, éramos 5 y tuvimos que compartir una cama estándar de matrimonio para 3, toallas escasas, solo 3

2026-08-15 • via Nuitee
P
Patrick • solo_traveller • us
4
Pros:

Not really anything.

Cons:

The first room I was given, the TV was falling off the its mounting. The second room, the toilet was secured to the floor, The bowl actually rocked back and forth when you sat on it. Very dangerous for elder adults. in addition, the stopper in the sink didn't work.

2026-08-11 • via Nuitee
S
Shayna • family_with_children • us
8
2026-08-09 • via Nuitee
E
Elysia • family_with_children • us
8
We loved it overall! Went swimming, had hot breakfast, and a comfortable stay.
Pros:

Definitely staff!

Cons:

Tv was in and out sound and power but it wasn’t terrible.

2026-08-09 • via Nuitee
T
Tom • family_with_children • us
2
That’s not bad
Pros:

That’s ok

Cons:

Good

2026-08-06 • via Nuitee
K
Kerry • couple • us
10
2026-08-04 • via Nuitee
B
Brian • couple • us
1
Pros:

Nothing never got to stay!

Cons:

booked online and got a confirmation code. Wen to check in and the booked the room I reserved for someone else! I was turned away!

2026-08-03 • via Nuitee
R
Raelene • couple • us
8
Just traveling through. Would recommend to stay here
Pros:

It was a comfortable and quiet night sleep. Good after a 12 hr drive.

Cons:

Elevators didn’t work. I have a blown knee and nothing available on the first floor. Other than that it was great. Decor is very outdated

2026-08-02 • via Nuitee
M
Marsha • solo_traveller • us
10
Pros:

Great price and nice place

2026-07-24 • via Nuitee
C
Charles • family_with_children • us
5
No good trailer parking and the elevator was down and one elevator had been down for some time according to a worker the
Pros:

The room was clean and bed was comfortable

Cons:

We were in a room on the 3rd floor and the elevator wasn't working.

2026-07-23 • via Nuitee