Candlewood Suites Logan by IHG

Hotels
•
IHG
8.3 (129 reviews)
743 Stratton Street, Logan, West Virginia, 25601 , Logan , US
+1 304-752-8650

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Pets allowed

Facilities

Elevator
Fitness facilities
Breakfast available (surcharge)
Library
Safe-deposit box at front desk
Internet access in public areas - high speed
Smoke-free property
Tours/ticket assistance
Assistive listening devices available
Snack bar/deli
See all facilities

Review Highlights

Pros:
Friendly, attentive staff
Generally clean rooms
Comfortable beds and large rooms
Convenient location for the area
Cons:
No or very limited breakfast options
Occasional front desk unattended / slow check-in
Room issues: wrong bed type, small/no TV, dinged walls, musty smells
Amenities lacking (no ice maker, limited kitchen/amenity functionality)

Categories

Cleanliness
7.8
Mixed comments: many guests called rooms clean, but some reported hairs in tub, rust on hardware, musty smells and ants in suite kitchens—cleanliness is inconsistent.
Service
9.5
Consistently praised: staff described as friendly, attentive and professional, with multiple guests noting helpful front-desk interactions despite occasional slow check-in moments.
Location
9
Generally positive: convenient for the area, close to a bakery and accessible parking; a few noted limited nearby attractions and train tracks that were not intrusive.
Room Quality
7.8
Mixed: beds were often called comfortable, rooms described as large, but guests reported issues like wrong bed type, small TVs or no TV, dinged walls, noisy fans and occasional odors.
Amenities
7.8
Limited offerings: guests noted no or very limited continental breakfast, inconsistent front desk availability, basic in-room kitchen features (fridge, hot plate, DVD) but missing amenities like reliable ice makers or ovens.
Value for Money
7.8
Mixed perceptions: several guests felt the hotel was overpriced given limited breakfast and some room issues, while others felt comfortable and would return—value is variable.
Food and Beverage
7.8
Limited food options: multiple mentions of no continental breakfast or only a small grab-and-go selection (yogurt, cereal, chocolate milk, coffee), which disappointed some guests.
Overall Experience
8.9
Mostly positive stays: many guests reported pleasant stays, would stay again, and highlighted excellent staff and comfortable beds despite some amenity and room-quality shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:38

Property Description

Modern Amenities and Comfort
Feel at home in our air-conditioned rooms equipped with full kitchens and entertainment options like complimentary Wi-Fi and satellite TV.

Convenient Facilities
Benefit from our business center, 24-hour front desk, and laundry services, with free self parking available.

Explore Logan's Attractions
Located in the heart of Logan, our hotel is minutes away from Logan County Courthouse and Chief Logan State Park, offering easy access to various landmarks and outdoor activities.

Book your stay at Candlewood Suites Logan, an IHG Hotel, to experience a comfortable and convenient lodging option in Logan near exciting attractions.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SLC

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

  • Guest type

    LGBTQ friendly

See all policies

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 129 reviews
Cleanliness: 7.8
Service: 9.5
Location: 9
Room Quality: 7.8
Amenities: 7.8
Value for Money: 7.8
Food and Beverage: 7.8
Overall Experience: 8.9
D
Danielle • family
6
Pros:

Room was alright in cleanliness. Hotel did not offer breakfast. I booked a room with a king bed, but they gave me room with only full size bed. Made the stay very uncomfortable.

2025-09-27 • via Nuitee
R
Renee • family
8
Pros:

The hotel was very clean, and the staff were incredibly friendly, which made for a pleasant experience. However, I did notice that the shower had a constant drip and there was some rust on the hardware. Addressing these issues would enhance the overall stay. Despite that, I had a good stay

2025-08-25 • via Nuitee
D
Daniel • family
2
Pros:

No tv and nobody ever at the front desk and people running around all night on the second floor over all not happy won’t stay again

2025-08-03 • via Nuitee
N
Nickellis
8
Pros:

The only thing I had a problem with was after a long day of working, I went to the hotel and had to wait 10 minutes at the main desk because no one was there. I rang the bell 3 times and still nothing. Almost went to the holiday inn and then the lady finally came to the counter. Other than that, I had a pleasant stay.

2025-07-25 • via Nuitee
M
Maria • family
6
Pros:

The staff was attentive asking if they could help.

2025-06-19 • via Nuitee
M
Ms Alley • family
10
Pros:

Na

2025-06-17 • via Nuitee
J
Jason • friends
6
Pros:

Arrived at 6pm and room not ready, there was a loud fan running but not from my bathroom none stop whole time. Considering no breakfast it’s overpriced for the area. Staff is always nice though and location is great for the area.

2025-05-13 • via Nuitee
A
amy
8
Pros:

Good

2025-05-07 • via Nuitee
T
Teresa
10
Pros:

Nice clean room with everything I needed. Staff was very professional. Will definitely stay here agsin

2025-04-30 • via Nuitee
E
Erina
10
Pros:

Great staff

2025-02-18 • via Nuitee
J
Jaime
10
Pros:

Very clean

2025-01-03 • via Nuitee
B
Bridgett • family_with_children
10
Pros:

Check-in was a breeze. The front desk staff on every shift that i encountered were very friendly and welcoming and had great follow through on a few requests we had during our stay. The rooms were huge which was great since we had a pretty big dog, clean, and the beds were phenomenal. I would definitely stay here again!!

2024-11-29 • via Nuitee
G
Greg
10
Pros:

Friendly staff

2024-11-03 • via Nuitee
K
Kourtney
4
Pros:

Well for 1..After we had checked out we was charged $25.00 for Iam not even sure why not even including the total of the room and we was never informed of this charge at all. There dirty company! There was nothing wrong with the room at all so that was not the issue here at all! Any way they can make an extra $$ this company will!!!!

2024-10-23 • via Nuitee
H
Hilary
10
Pros:

This is my second or third time staying at this Candlewood and there’s nothing I can complain about. It’s easily accessible, clean, the bed was comfortable, the staff was great.

2024-09-22 • via Nuitee
C
Claudette • family
2
Pros:

Clean rooms not just throw out clean towels and make beds looked changed

2024-09-09 • via Nuitee
D
Dana
10
Pros:

C

2024-08-13 • via Nuitee
R
Robert
10
Pros:

Nice place to stay,only bad thing is limited breakfast items in morning

2024-07-21 • via Nuitee
T
travelers67 • Couples • us
8
Ok, would stay again. Stayed on a Sun , quiet .
Pros:

Small food selection area to purchase from ( choco milk, yogurt, cereal & free coffe/tea), train tracks in back( did not hear it) . Full size fridge, no ice trays or working ice maker- but freeze your water bottles & baggie of ice cubes . Two hot plate/ convection pads ,NO oven. Tight turn into parking lot , but Church parking lot next door. No walking stores that I noticed. Bakery very close . Would stay again, dinged up walls but somewhat clean, beds very comfortable & 4 pillows per bed. DVD player & some movies to borrow.

2024-06-17 • via Tripadvisor
S
sam • friends
10
Pros:

Nice.

2024-06-10 • via Nuitee