Holiday Inn Express - Times Square South by IHG

Hotels
•
Holiday Inn Express
8.6 (2672 reviews)
60 West 36th Street , New York , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Free coffee and tea
Cons:
Inconsistent cleanliness
Small rooms
Breakfast quality could improve

Categories

Cleanliness
7.86
Some issues noted with room cleanliness, such as broken drawers and inconsistent servicing.
Service
9.83
Staff were friendly and accommodating, despite some issues with room readiness.
Location
9.87
Multiple reviews praised the hotel's location for near attractions and ease of access.
Room Quality
7.32
Small room sizes mentioned and dated facilities, which impacted the experience.
Amenities
8.85
Free coffee and tea services and basic amenities provided.
Value for Money
8.31
The hotel is considered expensive for the quality offered, impacting perceived value.
Food and Beverage
7.86
Breakfast quality was noted to be below standard, though offerings were varied.
Overall Experience
8.93
A solid experience overall, blending good location and service with some notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:08

Property Description

Convenient Location
Located in the heart of the Fashion District, Holiday Inn Express - Times Square South is just a short walk from iconic landmarks like Times Square and the Empire State Building.

Modern Amenities
Each room is equipped with a flat-screen TV, cable channels, and coffee/tea facilities for your comfort. Enjoy the convenience of free WiFi access and en suite bathrooms with a hairdryer.

Exceptional Services
Benefit from a 24-hour front desk, fitness center, and business center with copy and fax services. Take advantage of additional perks such as dry cleaning services during your stay.

Ready to experience the best of New York City? Book your stay at Holiday Inn Express - Times Square South now!

Important information:

Guests must be 21 years or older to check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 67.43
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Revolving_door, regular
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 8
  • Room Max Guests Number: 4
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.6
Based on 2672 reviews
Cleanliness: 7.86
Service: 9.83
Location: 9.87
Room Quality: 7.32
Amenities: 8.85
Value for Money: 8.31
Food and Beverage: 7.86
Overall Experience: 8.93
T
Tomas Kaukėnas • family_with_children • lt
9
Pros:

Puiki vieta.

Cons:

Pusryčių patalpa šalta. Popieriniai indai.

2026-03-12 • via Nuitee
C
Clarissa • couple • it
8
Struttura molto accogliente e pulita
Pros:

Pulizia e personale cordiale.

Cons:

La colazione. Purtroppo, nonostante avessi avvisato prima del mio arrivo di aver bisogno di una colazione senza glutine, non ho trovato nulla. Non ho mai usufruito della colazione in hotel.

2026-03-10 • via Nuitee
E
Elisa • couple • cl
8
2026-03-09 • via Nuitee
A
Asier • family_with_children • es
8
Pros:

Las camas son muy cómodas y el desayuno muy bien. El hotel está céntrico.

2026-03-07 • via Nuitee
C
Cleiton • couple • pt
7
Pros:

A localização é muito boa consegue fazer muita coisa a pé , a cama muito boa, e o banheiro muito bom.

Cons:

Funcionários ruins, a limpeza horrível, café da mais horrível.

2026-03-06 • via Nuitee
F
frederic • solo_traveller • fr
8
Pros:

Ultra bien situé, en plein cœur de manhatan, le rapport qualité prix est ok pour New York, ne serai pas top dans une autre ville. , le petit-déjeuner est très correct avec des fruits

Cons:

Salle de petit déjeuner très froide en hiver, c est une toile en extérieur, très compliqué à chauffer, prévois un pull.

2026-03-06 • via Nuitee
J
JOHN • couple • us
1
I will look everywhere else in NYC for my next booking
Pros:

the restaurant next door

Cons:

the wheelchair bathroom. Totally slippery, and the handheld shower is disgusting and very awkward to use. We should have been given a choice at check-in. Unfortunately, I found out at 5 am.

2026-03-06 • via Nuitee
S
Stéfani • couple • br
9
Voltarei, com certeza!
Pros:

Excelente localização, um ótimo café da manhã e excelente atendimento dos recepcionistas. Todos sempre muito educados e solicitos.

Cons:

A limpeza do quarto poderia acontecer todos os dias.

2026-03-05 • via Nuitee
S
Stéfani • couple • br
9
Voltarei, com certeza!
Pros:

Excelente localização, um ótimo café da manhã e excelente atendimento dos recepcionistas. Todos sempre muito educados e solicitos.

Cons:

A limpeza do quarto poderia acontecer todos os dias.

2026-03-05 • via Nuitee
G
Gabriel • extended_group • ca
1
Pros:

Rien

Cons:

Tout

2026-03-04 • via Nuitee
W
Wilma • solo_traveller • pr
8
Pros:

Location

Cons:

Need to improve facility.

2026-03-03 • via Nuitee
L
Lucía • couple • es
7
Ubicación perfecta
Pros:

La ubicación y el desayuno.

Cons:

El personal de recepción muy desagradable.

2026-03-03 • via Nuitee
C
Carsten • extended_group • de
7
2026-03-03 • via Nuitee
P
Parasram • family_with_children • ae
7
2026-03-02 • via Nuitee
R
RADEK • family_with_children • cz
10
Great deal, close to everything
Pros:

Terrific breakfast and access to hot drinks 24/7

2026-02-28 • via Nuitee
L
Lucia • couple • us
10
2026-02-28 • via Nuitee
V
Velazquez • family_with_children • ar
10
Casi perfecto .
Pros:

La ubicación del hotel es exelente a metros de todo y el desayuno es más de lo esperado

Cons:

Que la entrada al hotel este como en reparación . Los resepcionistas ninguno habla español aunque son amables .pero un hotel internacional tendría que tenerlo..el aire hacia mucho ruido pero cumplía su función exelente.

2026-02-27 • via Nuitee
D
Darren • family_with_children • au
9
Pros:

Location

Cons:

No complaints

2026-02-27 • via Nuitee
D
Daniel • extended_group • ec
9
2026-02-26 • via Nuitee
N
Natasja • family_with_children • nl
6
Goede ligging, verder niet bijzonder
Pros:

Perfecte ligging en de prijs was oke voor new yorkse begrippen.

Cons:

De ontbijtzaal is erg klein, daardoor vaak geen plek. Als je iets later bij ontbijt komt na 8.30 zijn veel dingen op en worden niet bijgevuld. De laatste dag kwamen we om 9u en was er helemaal geen brood meer, geen cereal, geen melk. Tevens eet je van kartonnen borden met plastic bestek, had het idee dat ik in een hostel was. Kamers zijn oud en tapijt is vies. Douchedeur deur was kapot. Lift erg traag, vaak erg lang wachten op een lift. Onze kamer was naast een dak met heel veel generatoren, waardoor veel herrie. We sliepen met zijn drieën op een kamer met 2 2 persoonsbedden. Deze bedden waren erg klein om in te liggen met zijn tweeën.

2026-02-26 • via Nuitee