City Express by Marriott Queretaro Jurica

Hotels
•
City Express
8.5 (603 reviews)
Av. 5 de Febrero 9200 Col. Fracc Industrial Benito Juarez Zona Jurica , Querétaro , mx

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Luggage storage
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Attentive staff
Good location
Fair pricing
Cons:
Cleanliness issues
Room conditions
Breakfast quality

Categories

Cleanliness
7.96
Several comments referred to cleanliness issues, such as lack of water and unclean linens.
Service
9.43
Numerous reviews praised the attentive and helpful staff.
Location
9.47
The location received consistently positive remarks for its convenience.
Room Quality
7.42
Some comments indicated issues with room conditions, such as smells and air conditioning.
Amenities
7.95
Reviews indicated that amenities could be improved, particularly concerning the breakfast and basic room features.
Value for Money
8.91
Most guests felt that the pricing was fair for the quality received.
Food and Beverage
7.96
Feedback suggested improvements were needed in breakfast quality and variety.
Overall Experience
8.93
Despite some criticisms, many guests reported satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:54

Property Description

Modern Accommodations
City Express Queretaro Jurica offers stylish rooms with city views, air conditioning, and flat-screen cable TVs. Enjoy the convenience of a work desk and free Wi-Fi during your stay.

Convenient Location
Located in the Urban Center shopping mall, our hotel is close to popular attractions such as Jardin Zenea Park and Alameda Hidalgo Main Square. Explore nearby dining options and shopping destinations like Plaza Antena and Galerias Queretaro Shopping Centre.

Easy Access to Attractions
With Cerro de las Campanas Hill just 1 km away and the Regional Museum within 4 km, City Express Queretaro Jurica is the perfect base for exploring Queretaro. Book now and experience comfort and convenience during your visit.

Important information:

Please bring a printed copy of your booking confirmation with you when checking in.

Please note that 2 children under 12 years old are welcome to stay in existing beds as long as the maximum occupancy per room is not exceeded.

When booking more than 9 rooms, different policies and additional supplements may apply. Please contact hotel to check Group Policies.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: QRO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 603 reviews
Cleanliness: 7.96
Service: 9.43
Location: 9.47
Room Quality: 7.42
Amenities: 7.95
Value for Money: 8.91
Food and Beverage: 7.96
Overall Experience: 8.93
F
Frida • solo_traveller • mx
9
Pros:

La habitacion y las instalaciones

Cons:

Él desayuno

2026-04-28 • via Nuitee
D
Dina • solo_traveller • mx
10
Recomendable
Pros:

Todo ok

Cons:

Limpio y cómodo

2026-04-22 • via Nuitee
P
Pedro Fernando • solo_traveller • mx
10
2026-04-20 • via Nuitee
G
GUADALUPE MARIBEL • extended_group • mx
8
2026-04-01 • via Nuitee
R
Raúl • extended_group • mx
7
Cons:

El desayuno deficiente, falto de sabor

2026-03-29 • via Nuitee
C
CARLOS RICARDO • couple • mx
7
Pros:

Desayuno muy básico sin buen sazón, nada rico pero aceptable

2026-03-28 • via Nuitee
L
Leticia • family_with_children • mx
9
Pros:

El desayuno sencillo pero sabroso.

2026-03-20 • via Nuitee
P
Pedro Fernando • family_with_children • mx
10
2026-03-15 • via Nuitee
C
Cervantes • family_with_children • mx
10
Pros:

Ubicación

Cons:

El desayuno

2026-02-13 • via Nuitee
R
Ramirez • solo_traveller • mx
9
2026-02-11 • via Nuitee
J
Jose Eduardo • couple • mx
10
2026-01-21 • via Nuitee
M
Maribel • family_with_children • mx
10
Muy agradable, confort y excelente servicio
Pros:

El hotel está bien ubicado, con instalaciones limpias y excelente trato del personal. El desayuno es variado.

2026-01-20 • via Nuitee
P
Privitera • solo_traveller • mx
7
Esta vez tuve mala suerte
Pros:

La habitacion muy agradable como siempre

Cons:

De costumbre es un hotel muy agradable pero esta vez me toco una habitacion arriba de la cocina o del comedor y el olor a comida era muy desagradable

2026-01-20 • via Nuitee
A
Armando • couple • mx
10
2026-01-20 • via Nuitee
C
Crescencio • couple • mx
10
2026-01-20 • via Nuitee
L
Luis Enrique • family_with_children • mx
9
2026-01-19 • via Nuitee
R
RICARDO • family_with_children • mx
10
excelente
Pros:

me pareso muy bueno

2026-01-19 • via Nuitee
J
Juan Bernardo • family_with_children • mx
1
Me Cobraron doble
Cons:

¡¡Llegué hice check in y pagué en efectivo mi reservación, hice check out al día siguiente, y en la noche me cobraron otra vez a la tarjeta que di como garantía!!

2026-01-19 • via Nuitee
J
Julieta • extended_group • mx
7
Servicio de calidad y camas muy cómodas.
Pros:

Para ser un City express pense que habria menos calidad en las cosas y servicio pero cumple con la limpieza y servicios para cuando se viaja por trabajo. Sobretodo, felicitaciones a su staff que fueron todos muy buenos con la atencion y resolucion de conflictos.

Cons:

Si alguien olvida algo usan la vending machine y podrian venderlo directo ustedes y estar al pendiente de existencias sobretdo ammenities, no la parte de comida. El desayuno se satura en la mañana y no hay mucho espacio para apartar sillas y tal vez que solo sean barras comunes garantizan espacio para todos. La presion del agua de la regadera es muy baja y se debe pegar uno a la pared para que caiga bien, podrian mejorar la bomba. Y cuando llegue el telefono estaba desconectado pero aun asi, no tiene directorio impreso. Por costumbre, marque cero pero deberia tener el dato.

2026-01-19 • via Nuitee
E
Edgar • solo_traveller • us
8
2026-01-19 • via Nuitee