Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Helpful staff
Good value for money
Cons:
Some cleanliness issues
Average breakfast

Categories

Cleanliness
8.46
General positive sentiment, but mentioned some cleanliness issues in the bathroom.
Service
9.43
Staff was described as very helpful and friendly across multiple reviews.
Location
8.97
Some reviews noted being out of the city center but in a secure business area.
Room Quality
8.92
Rooms were described as clean and modern, though some comfort issues with beds were raised.
Amenities
8.95
Facilities mentioned as convenient with good food options.
Value for Money
9.41
Good reviews about cost/benefit ratio for the price paid.
Food and Beverage
8.46
Breakfast received mixed reviews; some enjoyed it while others found it average.
Overall Experience
9.43
Generally positive with several guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:31

Property Description

Luxurious Accommodations
The Novotel Sofia offers stylish and contemporary rooms with modern amenities, including flat-screen LED TVs, free coffee, and mineral water. Enjoy panoramic views of the city or Vitosha Mountain from most rooms.

Wellness and Dining
Indulge in relaxation at the fitness center and steam bath, or savor international cuisine at the on-site restaurant with a summer terrace. Don't forget to take advantage of the free high-speed WiFi connection available throughout the property.

Convenient Location and Services
Located near The Mall and various business centers, Novotel Sofia provides easy access to Sofia Airport and the city center. With a 24-hour reception, business center, and children's playground, the hotel caters to all guests' needs.

Book your stay at Novotel Sofia now for a memorable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

9
Based on 1403 reviews
Cleanliness: 8.46
Service: 9.43
Location: 8.97
Room Quality: 8.92
Amenities: 8.95
Value for Money: 9.41
Food and Beverage: 8.46
Overall Experience: 9.43
D
Dejan • solo_traveller • rs
9
2026-07-03 • via Nuitee
D
Dejan • solo_traveller • rs
9
2026-07-03 • via Nuitee
V
Viktor • family_with_children • ua
10
2026-07-02 • via Nuitee
G
Georgiev • family_with_children • bg
6
It was good for a short stay.
Pros:

The breakfast was fine. The service and location meets our expectations.

Cons:

The bed’s blankets are old and the bottles for water are with unsure cleanliness.

2026-07-01 • via Nuitee
Виктория • couple • bg
1
Cons:

Всичко, което бяхме помолили да се състои, като украса в стаята, защото ни беше първата брачна нощ не беше изпълнено, закуската не ни беше доставена до вратата, дори нямахме вода в стаята, изключително жалко за очакванията ни за първа брачна нощ, само където си дадохме парите на вятъра…

2026-06-29 • via Nuitee
A
Adis • family_with_children • ro
8
2026-06-29 • via Nuitee
L
Lena • family_with_children • ro
9
2026-06-29 • via Nuitee
L
Lacramioara • family_with_children • ro
9
2026-06-29 • via Nuitee
N
Neville • couple • us
7
Good hotel. Food offerings could be better.
Pros:

Cleanliness

Cons:

Distance to city center. Food offerings not great.

2026-06-29 • via Nuitee
L
Laurentiu • solo_traveller • ro
10
2026-06-29 • via Nuitee
D
Dimchev • solo_traveller • bg
9
2026-06-28 • via Nuitee
A
Alina • solo_traveller • ro
5
Pros:

Aproape de mall, bun pt loc de tranzit

Cons:

Camera mirosea a aer inchis, nu mi s a parut f curat, mai ales in baie unde erau stropi pe perete. Nu aveau papuci sau kituri din acelea de igiena. Sticlele de apa reutilizabile inca aveau apa in ele...

2026-06-28 • via Nuitee
Маргарита • solo_traveller • bg
8
2026-06-28 • via Nuitee
C
Crudu • family_with_children • md
8
2026-06-27 • via Nuitee
S
Stacey • solo_traveller • us
10
We had a great stay.
2026-06-26 • via Nuitee
Олександр • family_with_children • ua
10
2026-06-26 • via Nuitee
A
Avri • couple • il
10
2026-06-26 • via Nuitee
M
Martina Kostova • solo_traveller • bg
10
2026-06-26 • via Nuitee
A
Andrei • couple • ro
10
Pros:

Very clean and comfortable.
The best stuff support that I have received in a hotel.

Cons:

N/A

2026-06-26 • via Nuitee
Q
Quest05343487181 • Family
10
10+
Pros:

Very good service and very clean rooms. The staff is very helpful and we will come back again. Thank you!

2026-06-25 • via Tripadvisor