Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Helpful staff
Good value for money
Cons:
Some cleanliness issues
Average breakfast

Categories

Cleanliness
8.46
General positive sentiment, but mentioned some cleanliness issues in the bathroom.
Service
9.43
Staff was described as very helpful and friendly across multiple reviews.
Location
8.97
Some reviews noted being out of the city center but in a secure business area.
Room Quality
8.92
Rooms were described as clean and modern, though some comfort issues with beds were raised.
Amenities
8.95
Facilities mentioned as convenient with good food options.
Value for Money
9.41
Good reviews about cost/benefit ratio for the price paid.
Food and Beverage
8.46
Breakfast received mixed reviews; some enjoyed it while others found it average.
Overall Experience
9.43
Generally positive with several guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:31

Property Description

Luxurious Accommodations
The Novotel Sofia offers stylish and contemporary rooms with modern amenities, including flat-screen LED TVs, free coffee, and mineral water. Enjoy panoramic views of the city or Vitosha Mountain from most rooms.

Wellness and Dining
Indulge in relaxation at the fitness center and steam bath, or savor international cuisine at the on-site restaurant with a summer terrace. Don't forget to take advantage of the free high-speed WiFi connection available throughout the property.

Convenient Location and Services
Located near The Mall and various business centers, Novotel Sofia provides easy access to Sofia Airport and the city center. With a 24-hour reception, business center, and children's playground, the hotel caters to all guests' needs.

Book your stay at Novotel Sofia now for a memorable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOF

Location

Guest Reviews

9
Based on 1516 reviews
Cleanliness: 8.46
Service: 9.43
Location: 8.97
Room Quality: 8.92
Amenities: 8.95
Value for Money: 9.41
Food and Beverage: 8.46
Overall Experience: 9.43
O
Ozgur • family_with_children • tr
9
Konforlu konaklama
Pros:

Çok konforluydu , yürüme mesafesinde AVM imkanı

Cons:

-

2026-10-15 • via Nuitee
K
Karolina • solo_traveller • pl
10
2026-10-14 • via Nuitee
I
Ivailo • family_with_children • bg
10
2026-10-12 • via Nuitee
Памела • couple • bg
10
2026-10-12 • via Nuitee
G
Gabriel • family_with_children • ro
8
2026-10-11 • via Nuitee
A
Ayhan • solo_traveller • dk
8
All for thanks . herşey için teşekkürler
2026-10-11 • via Nuitee
T
Thomas • solo_traveller • gb
7
2026-10-10 • via Nuitee
A
Adriana • extended_group • ro
10
The super professional and friendly staff make this hotel perfect whether you are traveling for business or pleasure.
Pros:

I booked a stay at the Novotel Sofia as a surprise birthday gift for my daughter so we could attend a concert at Arena Armeec (Arena 8888 Sofia), and the hotel made the occasion truly magical. The staff went above and beyond by treating us to a free room upgrade. When we walked into our upgraded room, we were greeted with a beautiful complimentary dessert plate and a thoughtful Happy Birthday card for her. This made her 16th birthday even more memorable for her!
The rooms were clean, spacious, and comfortable, making it the perfect place to relax before and after the show. As an added bonus, the hotel features free underground parking which made driving into the city completely stress-free. It is also located right next to The Mall, which was incredibly convenient for a quick bite and some shopping before the event.
It is not in the city center but the proximity to the arena, the ease of parking, and the hotel's incredible service and attention to detail made this trip an unforgettable celebration. We highly recommend Novotel Sofia for anyone visiting Sofia for an event or special occasion, and we will definitely be back!

Cons:

Nothing

2026-10-10 • via Nuitee
C
chaotikos • couple • gr
9
2026-10-10 • via Nuitee
E
Esa • solo_traveller • fi
9
2026-10-09 • via Nuitee
Z
Zoya • solo_traveller • bg
10
Pros:

Персонала на рецепция беше изключително любезен!

2026-10-09 • via Nuitee
M
Manne • solo_traveller • fi
7
2026-10-09 • via Nuitee
Чолакова • solo_traveller • bg
9
2026-10-08 • via Nuitee
I
Irfan-Sonia • family_with_children • fr
9
Très bon séjour agréable où le point fort de cet hôtel est la literie, la propret le petit déjeuner
Cons:

Je ne supporte pas de marcher pieds nus et il n’y avait pas de chaussons dans les chambres. Heureusement, après avoir demandé, on m’a apporté une paire.
Pas de démêlant pour les cheveux et ça, c’était un problème 😞

2026-10-07 • via Nuitee
Стела • solo_traveller • bg
10
2026-09-18 • via Nuitee
V
Vukasin • solo_traveller • se
9
2026-09-18 • via Nuitee
Силвена • solo_traveller • bg
10
2026-09-17 • via Nuitee
M
Marina • family_with_children • il
10
2026-09-17 • via Nuitee
B
Bora Güzelsu • solo_traveller • tr
8
Pros:

Novotel standards, nice, clean, helpful staff, free underground car park.

Cons:

Location is not at walking distance to the city center but you can find a taxi at 6 or 7 euros, it takes about 10-15 minutes to reach the old town.

2026-09-16 • via Nuitee
T
Tom Bellis • solo_traveller • gb
10
Pros:

Great location. Great hotel. Great breakfast.

2026-09-13 • via Nuitee