Sofitel Montevideo Casino Carrasco & Spa

Hotels
Sofitel
9 (388 reviews)
Rambla Republica de Mexico s/n , Montevideo , uy

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
See all facilities

Review Highlights

Pros:
Beautiful architecture
Good breakfast
Cons:
Room issues
Service inconsistency

Categories

Cleanliness
8.33
Some issues reported with room cleanliness, including overlooked items.
Service
9.8
Overall positive but with some negative experiences mentioned in specific reviews.
Location
8.84
Location is appreciated, but the distance from the city center noted as a potential drawback.
Room Quality
7.79
Several reviews indicate that rooms need upgrading and have various issues.
Amenities
9.82
The hotel has nice building features, but some amenities mentioned as needing improvement.
Value for Money
9.28
Generally good value but some discrepancies in room quality for price.
Food and Beverage
8.83
Mixed reviews; breakfast and restaurant service quality varied.
Overall Experience
9.3
Most reviews express satisfaction overall despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 11:15

Property Description

Luxurious Amenities
The Sofitel Montevideo offers a luxurious experience with its spa, gym facilities, and indoor and outdoor swimming pools. Guests can unwind and rejuvenate in style during their stay.

Culinary Delights
Indulge in á la carte French dishes at the hotel's restaurant, and later, enjoy live music and drinks at the bar. A perfect blend of exquisite flavors and entertainment awaits at Sofitel Montevideo.

Convenient Location
Situated just a 5-minute drive from Montevideo Airport and a short distance from the downtown area, the hotel's location in the Carrasco neighborhood offers both convenience and tranquility.

Experience luxury, culinary delights, and convenience at Sofitel Montevideo. Book your stay now to elevate your travel experience.

Important information:

Based on local tax laws, Uruguayan citizens may be charged value added tax (VAT 10%) from November 15 to the day after Easter. This fee is not automatically calculated in the total costs for the reservation.

Please note that the spa is strictly for guests over 16 years old.

Carrasco Nobile S.A. Registry of tourism service providers No. 449Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MVD

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for US$70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 388 reviews
Cleanliness: 8.33
Service: 9.8
Location: 8.84
Room Quality: 7.79
Amenities: 9.82
Value for Money: 9.28
Food and Beverage: 8.83
Overall Experience: 9.3
L
Leandro Ivan extended_group br
10
2026-03-19 via Nuitee
L
Laura couple ar
10
Pros:

Ubicación y la atención del personal

2026-03-17 via Nuitee
R
Ricardo couple br
7
Bom, mas precisa melhorar o odor nos banheiros.
Pros:

O ambiente do hotel é muito bom e a sua localização para nós excelente.

Cons:

Não é a primeira vez que ficamos. A ultima agora em março/26 e a anterior em out/25. Alem de outras.
MAs pelo menos das duas ultimas vezes os banheiros tem um cheiro forte de esgoto. Nao sei se por conta da isntalacao hidráulica, da falta de exaustor. MAs é muito desagradável. Desta última vez quase insuportável. Reclamei na recepção e vieram passar um "cheiro" mas logo volto o odor e forte. Acredito que seja um problema estrutural do hotel.

2026-03-16 via Nuitee
C
Camillla couple br
8
Se melhorar a limpeza fica perfeito
Pros:

Atendimento dos funcionários muito bom, principalmente do garçom Gonzalo Rigamonti que fiz questão de anotar o nome dele para elogiar, todas as indicações do cardápio e do vinho foram perfeitas, ele super simpático e educado.

Cons:

A limpeza do quarto era bem superficial, sendo 3 andares demanda mais trabalho, mas tem que limpar a poeira nos móveis! E nos 2 últimos dias esqueceram de deixar água e houve demora para repor

2026-03-16 via Nuitee
D
Diaz Estevez couple uy
9
Pros:

Lo majestuoso que es el hotel y lo conservado que está

Cons:

Las almohadas...

2026-03-16 via Nuitee
M
michael couple at
10
2026-03-12 via Nuitee
S
Stephan couple ch
4
2026-03-08 via Nuitee
L
lidia couple ar
9
maravilloso
Pros:

Siempre que viajamos a Carrasco nos alojamos en este hotel por su ubicación y lo maravilloso de su arquitectura y servicios lo único que destaco a mejorar es el área de pileta mejorando su mobiliario y servicio

Cons:

área de solárium

2026-03-04 via Nuitee
M
Marcelo couple ar
9
Excelente hotel. Con detalles
Pros:

Muy bueno

Cons:

El baño. Separado el inodoro , a la vuelta del baño ?????

2026-02-24 via Nuitee
S
Sueli couple br
7
Administração deficiente
Pros:

Funcionários atenciosos, localização

Cons:

Limpesa, corredores sujos. Café da manhã poderia ser melhor. Cobram a parte por alguns itens de café da manhã que para um hotel 5 estrelas e básico. Jogo americano bem cansado. Vimos que havia uma cafeteira francesa em uma mesa. Solicitamos uma também, o funcionário disse que só existia uma no hotel.
A manutenção geral é bem deficiente. Fala móveis no quarto, janela quebrada.
Falta gerência.

2026-02-24 via Nuitee
R
Rodrigo Hernan couple ar
10
Un lugar de calidad superior.
Pros:

Excelente! Muy difícil de superar, te envuelve en una experiencia única.

2026-02-23 via Nuitee
A
Amanda couple br
8
2026-02-22 via Nuitee
L
Lilosnow29 Business Coppet, Nyon District, Canton of Vaud
10
Such a nice stay !
Pros:

Very nice hotel, room was super spacious and circular. The location of the hotel is perfect with a nice street with restaurants, crêpas and shops at the back and the sea front for running. Perfect hotel for a stay in Carrasco ! Never disappointed by Sofitel, the French touch with a great service ! And the bed and pillows, always amazing at Sofitel.

2026-02-20 via Tripadvisor
D
Daniel couple ar
10
2026-02-12 via Nuitee
F
Frauke couple de
9
Schönes Hotel mit sehr gutem Restaurant
Pros:

Sehr gut renoviertes 5 Sterne Hotel mit modernen Zimmern und sehr schönem Restaurant… das beste Essen in Uruguay!

Cons:

Klassisches Business Hotel

2026-02-12 via Nuitee
M
Maria couple ar
9
Pros:

El edificio, el servicio, la unicación, la amabilidad de los empleados, el desayuno

Cons:

La disposición del baño. No es cómodo.

2026-02-11 via Nuitee
E
Evandro couple pt
7
2026-02-10 via Nuitee
L
Luiz couple us
10
2026-02-10 via Nuitee
B
burkhardo747 Couples Brussels
6
This hotel is in urgent need of a renovation.
Pros:

This hotel could be much better if it was renovated. We had a room on the top floor with a terrace and sea view. Unfortunately, the windows and the terrace door are not very well insulated and you could hear the noise from the 6 lane highway in front of the hotel. The bathroom was a nightmare: only one person can enter, it's very small and the shower has no curtain or glass wall. The result: you cannot place anything anywhere that cannot become wet, the wooden wall covering is completely destroyed due to the excess of wate everywhere in the bathroom, and when you open the bathroom door, your partner will fall into the sink. Which sick architect is designing such bathrooms? On the positive side, the SPA is very nice and the relaxing gardens are beautiful. We had an unfriendly welcome (late on a Friday night), but the reception staff the next day was very helpful and kind. The restaurant is not the best choice in Montevideo, but the concierge helped us to find a good place nearby. After a solid renovation of the rooms, this hotel can become once again a good address. For the time being, I would rather go to the new "Hotel Montevideo" in the town centre. Better rooms, better service, much more charming.

2026-02-06 via Tripadvisor
G
G1911IVnelsonf Family
10
Excellent experience
Pros:

It was a wonderful experience. Everyone there treated us with care and tried to be as helpful as possible. Especially helpful was Juan, the head of operations there.
We suggest staying there and get the royal treatment.
Warm regards,
Nelson and Katharine

2026-01-30 via Tripadvisor