Smile Hotel Naha City Resort

Hotels
7.5 (248 reviews)
Kume 2-31-1 , Naha , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Good location
Comfortable rooms
Cons:
Cleanliness issues
Service can be improved

Categories

Cleanliness
6.71
Some comments on maintenance issues and cleanliness.
Service
7.68
Mixed reviews about service quality, average overall experience.
Location
8.22
Good location, easy access to convenience stores.
Room Quality
7.17
Rooms were comfortable but noted issues with facilities.
Amenities
7.7
Basic amenities provided but some upgrades needed.
Value for Money
8.16
Reasonable value given the overall experience.
Food and Beverage
6.71
Breakfast quality mentioned as okay, lacking local options.
Overall Experience
7.68
Overall experience was satisfactory but there were areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:36

Property Description

Convenient Location and Accessibility

Located just a 5-minute drive from Naha Airport, Smile Hotel Naha City Resort offers easy access to transportation with nearby monorail stations. Explore Kokusai Dori Street within a short walk from the hotel.

Comfortable Rooms and Amenities

Each air-conditioned room at Naha City Resort Smile Hotel is equipped with essential amenities like a flat-screen TV, fridge, and en suite bathroom. Guests can also borrow air purifiers and humidifiers for added comfort.

Dining Options and Nearby Attractions

Indulge in a diverse breakfast buffet at the on-site restaurant or discover various dining choices nearby. Explore attractions like Naminoue Beach, Fukushuen Garden, and Shuri Castle conveniently located near the hotel.

Book now for a delightful stay at Smile Hotel Naha City Resort!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OKA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1000 per day.

Location

Guest Reviews

7.5
Based on 248 reviews
Cleanliness: 6.71
Service: 7.68
Location: 8.22
Room Quality: 7.17
Amenities: 7.7
Value for Money: 8.16
Food and Beverage: 6.71
Overall Experience: 7.68
H
HIROKO • family_with_children • jp
4
トイレの臭いが気になります。それ以外は満足です。
Pros:

従業員の方が親切でした。
朝食も美味しかったです。

Cons:

トイレが臭う。トイレの衛生面が気になりました。

2026-07-25 • via Nuitee
T
TOSHIHARU • family_with_children • jp
4
まぁ、ありかな！
Pros:

ベッドが広かった

Cons:

建物事態が古い
シャワーが汚い
床も汚い

2026-07-23 • via Nuitee
R
Roberto • family_with_children • br
3
pessimo
Pros:

localização foi razoavel , não optei pelo cafe da manhã.

Cons:

check out , equipe pouco prestativa , com o tufão e todos os problemas ocorrido na estadias, precisavamos de prorrogar por mais alguns dias a nossa estadia, e sinplismente alegaram não ter quarto e que não poderia fazer nada por nos e pediram para sair do hotel e procurar por outro.

2026-07-20 • via Nuitee
聖賀 • couple • tw
9
Pros:

溫馨服務

2026-07-19 • via Nuitee
M
Miguel • family_with_children • us
2
2026-07-17 • via Nuitee
Y
yen-chuan • family_with_children • tw
10
2026-07-17 • via Nuitee
K
Kazuhito • couple • jp
7
助かりました
Pros:

台風の影響で急遽探して人気ステーキ屋さんや、国際通りにも徒歩で行けたのでお酒も飲んで帰れました。

Cons:

特になし

2026-07-16 • via Nuitee
M
Maeda • solo_traveller • br
3
3
Pros:

Tudo bem simples , atendimento fraco

Cons:

Ficamos duas noites , me colocaram no andar de fumantes ,cheiro ruim , atendimento pessimo , nao foram solicitos com nossa situações, tivemos que nos virar sozinhos . Pouco simpaticos

2026-07-12 • via Nuitee
M
mitiko • solo_traveller • jp
10
Pros:

綺麗でした。

2026-07-10 • via Nuitee
H
hiroshi • couple • us
4
Pros:

Staff were very friendly and provided quick and good service. Good location. Convenient parking.

Cons:

Old property changed it’s brand several times in the past, not maintained well. Stained carpet in hallway damaged walls foul odor well used bathroom.

2026-07-07 • via Nuitee
T
Tatsushi • solo_traveller • jp
10
2026-07-05 • via Nuitee
A
Aoi • couple • jp
5
2026-07-05 • via Nuitee
K
KENTARO • solo_traveller • jp
10
Pros:

ひざを怪我したのですが、カットバンを無料で頂くことができました。

Cons:

なし

2026-07-02 • via Nuitee
H
Hideki • solo_traveller • jp
10
2026-06-26 • via Nuitee
S
Serena • couple • ca
6
Mid
Pros:

The beach is walkable. The front desk staff is very friendly. This place has a lot of potential….very retro feel and design. Probably hasn’t been updated since it was built, but that was very cool. Unfortunately none of the old technology worked, which was disappointing.
It was quiet and in a quieter end of town.

Cons:

It was not clean. It was passable….sheets/towels all ok. But very dusty, mildew-y and damp. The building also isn’t maintained well.
While the location to the beach was great, it was a bit far from the rest of the exciting part of the city.

2026-06-26 • via Nuitee
S
Sally • solo_traveller • jp
7
2026-06-24 • via Nuitee
G
Gennaro Andrea • couple • it
4
Pros:

Lo staff é gentile e disponibile

Cons:

Purtroppo è tutto fuorché un 4 stelle, le camere sarebbero da rimodernizzare, molto antiquate, i bagni idem
Il wc, il dispencer di sapone e le plastiche in bagno erano ingiallite
La mia era una camera non fumatori ma appena usciti dal piano c'era una puzza di fumo pesante e parecchio fastidiosa (lo dico da fumatore)
Tutto questo purtroppo non dava molto la sensazione di pulizia all'interno della struttura

2026-05-30 • via Nuitee
R
Rio • solo_traveller • jp
8
2026-05-29 • via Nuitee
K
KOJI • couple • jp
5
2026-05-28 • via Nuitee
H
hirata • solo_traveller • jp
7
Pros:

スタッフも必要最低限の対応で⭕️
シャワーの水圧、温度も問題なし
隣もうるさくなかった

Cons:

照明のスイッチが壊れていたが寝るには支障なし　
隣の建屋がありカーテンが開けられない

2026-05-25 • via Nuitee