Mercure Darlington King's Hotel

Hotels
•
Mercure
8 (2641 reviews)
9-12 Priestgate , Darlington , gb

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Clean comfy bed
Friendly staff
Good breakfast
Good location
Cons:
Cleanliness issues
Limited food options
Rude staff experience
Old bathroom fittings

Categories

Cleanliness
6.46
Multiple mentions of cleanliness issues such as mold and hair in the bathroom.
Service
8.43
Majority of reviews mention friendly staff, but a few experiences highlight rudeness.
Location
9.47
Frequently praised for its central location and convenience.
Room Quality
7.42
Mixed reviews; some rooms are described as small with issues, while others were comfortable.
Amenities
7.95
Some amenities were lacking, but standard offerings were present.
Value for Money
8.41
Value mentioned for price, but some complaints about additional charges.
Food and Beverage
7.46
Breakfast was considered good, but limited drink options and missing features impacted score.
Overall Experience
8.43
Overall feedback indicates a satisfactory experience with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:48

Property Description

Modern Rooms with Essential Amenities
The Mercure Darlington King's Hotel offers 83 newly refurbished bedrooms, each equipped with modern en suite bathrooms, tea/coffee facilities, and flat-screen TVs.

Gastronomic Delights
Guests can indulge in a culinary experience at the hotel's 2 restaurants and bars, featuring a diverse cocktail menu and dishes crafted from locally sourced ingredients. Enjoy daily continental or full English breakfasts during your stay.

Convenient Location for Exploring
Conveniently located near the A1 motorway, this hotel provides easy access to various attractions including the North York Moors National Park and nearby towns like Durham, Stockton-on-Tees, and Middlesbrough. Book your stay at Mercure Darlington King's Hotel for a memorable experience.

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the credit card used to book must be presented on arrival.

Guests are advised the same card that was used to make the booking will be required to take the payment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 5 per day.

  • Children and extra bed policy

    Children ages 4 and older are allowed.
    Children 4 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 2641 reviews
Cleanliness: 6.46
Service: 8.43
Location: 9.47
Room Quality: 7.42
Amenities: 7.95
Value for Money: 8.41
Food and Beverage: 7.46
Overall Experience: 8.43
A
Andy • solo_traveller • gb
10
The hotel overall was very good value for money, with a great location, I would definitely visit aga
Pros:

Great location in the centre of the town, walking distance to the trainstation and a lovely view from my window.room 303.

Cons:

Bathroom paint was flaky and just needs a wee freshen up but for the cost it was absolutely excellent value for money.

2026-03-21 • via Nuitee
J
Jill • family_with_children • gb
8
Central clean and lovely staff
Pros:

Handy for the train station, clean and decent breakfast

Cons:

Outside lights in center of hotel on all night and shone around edge of curtains

2026-03-21 • via Nuitee
D
david phillips • solo_traveller • im
8
2026-03-21 • via Nuitee
V
Vanessa • couple • gb
8
Pros:

The staff are very helpful and friendly

Cons:

Nothinf

2026-03-20 • via Nuitee
K
Kathryn • couple • gb
8
Comfortable and central.
Pros:

Location was excellent. Price was brilliant. Room was very comfortable.
Had a great stay.

Cons:

Everything was excellent for the price. No complaints.

2026-03-20 • via Nuitee
J
Jeremy • couple • gb
9
Excellent
2026-03-19 • via Nuitee
D
David • solo_traveller • gb
7
2026-03-19 • via Nuitee
S
Simon • solo_traveller • gb
7
Pros:

Good location and clean plus friendly staff

Cons:

Window leaked and lots of damp behind curtain

2026-03-19 • via Nuitee
S
Stefanie • solo_traveller • gb
3
2026-03-19 • via Nuitee
O
Owen • couple • gb
10
Pros:

All you need for a short stay

Cons:

Everything was fine!

2026-03-19 • via Nuitee
R
Robyn • couple • gb
5
2026-03-18 • via Nuitee
L
Lyndsay • couple • gb
7
2026-03-18 • via Nuitee
A
Amy • couple • gb
7
2026-03-18 • via Nuitee
J
james • couple • gb
7
Cons:

Still not had my deposit back 4 days later

2026-03-17 • via Nuitee
J
Jonathan • extended_group • gb
7
2026-03-17 • via Nuitee
A
Andy • solo_traveller • gb
9
Pros:

Central location.
Shower in the room was excellent!
Breakfast was decent.

Cons:

Parts of the room could do with some attention as they looked a bit "Tired".

2026-03-17 • via Nuitee
T
Tom • solo_traveller • gb
1
2026-03-16 • via Nuitee
A
Angela • couple • gb
7
Pros:

It was on the whole very clean and the staff on duty helpful and friendly

Cons:

1 The first room although big and clean ,had the strong smell of cigarette smoke even with the window wide open. The staff moved us to another room with out any issue .

2 The 2nd room was alot better but around 2am the noise was terrible and kept my daughter and my self up the rest of the night.It came from the corner of the room ...it was like someone pouring water into the radiator and strange air sounds blasting inside the wall
It was so loud, then you could hear the neighbour coughing and spluttering. This was unfortunate as we were running marathon and 10k races Sunday morning.

2026-03-16 • via Nuitee
M
Murray • solo_traveller • gb
10
2026-03-16 • via Nuitee
M
Mark • solo_traveller • gb
10
Pros:

The location

Cons:

Nothing, it was great.

2026-03-15 • via Nuitee