Mercure Darlington King's Hotel

Hotels
Mercure
8 (3137 reviews)
9-12 Priestgate , Darlington , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Clean comfy bed
Friendly staff
Good breakfast
Good location
Cons:
Cleanliness issues
Limited food options
Rude staff experience
Old bathroom fittings

Categories

Cleanliness
6.46
Multiple mentions of cleanliness issues such as mold and hair in the bathroom.
Service
8.43
Majority of reviews mention friendly staff, but a few experiences highlight rudeness.
Location
9.47
Frequently praised for its central location and convenience.
Room Quality
7.42
Mixed reviews; some rooms are described as small with issues, while others were comfortable.
Amenities
7.95
Some amenities were lacking, but standard offerings were present.
Value for Money
8.41
Value mentioned for price, but some complaints about additional charges.
Food and Beverage
7.46
Breakfast was considered good, but limited drink options and missing features impacted score.
Overall Experience
8.43
Overall feedback indicates a satisfactory experience with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:48

Property Description

Modern Rooms with Essential Amenities
The Mercure Darlington King's Hotel offers 83 newly refurbished bedrooms, each equipped with modern en suite bathrooms, tea/coffee facilities, and flat-screen TVs.

Gastronomic Delights
Guests can indulge in a culinary experience at the hotel's 2 restaurants and bars, featuring a diverse cocktail menu and dishes crafted from locally sourced ingredients. Enjoy daily continental or full English breakfasts during your stay.

Convenient Location for Exploring
Conveniently located near the A1 motorway, this hotel provides easy access to various attractions including the North York Moors National Park and nearby towns like Durham, Stockton-on-Tees, and Middlesbrough. Book your stay at Mercure Darlington King's Hotel for a memorable experience.

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the credit card used to book must be presented on arrival.

Guests are advised the same card that was used to make the booking will be required to take the payment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Location

Guest Reviews

8
Based on 3137 reviews
Cleanliness: 6.46
Service: 8.43
Location: 9.47
Room Quality: 7.42
Amenities: 7.95
Value for Money: 8.41
Food and Beverage: 7.46
Overall Experience: 8.43
D
DayTrip488014 Couples
10
Enjoyable stay.
Pros:

Had a short enjoyable stay.Cant fault the place.Reception friendly,rooms modern and value for money.Cain at the bar was very friendly.Went out of his way to help.An assett to the hotel.Only fault I could say was the journey to room was a bit of a trek.

2026-07-25 via Tripadvisor
I
Izzy solo_traveller gb
8
Good hotel
Pros:

Lovely staff , comfortable bed and good shower.

Cons:

Long walk to our room and two lifts very confusing.

2026-07-25 via Nuitee
W
william solo_traveller gb
1
horrible
Pros:

nothing

Cons:

that you have to pay a 50 pound charge when you arrive that you ‘get back’ and you don’t and don’t get a response from the hotel staff when you ring or email

2026-07-25 via Nuitee
M
Mere extended_group gb
7
Pros:

Good quiet and relaxing evening

2026-07-25 via Nuitee
S
Simon James couple gb
9
Very nice. I met a man who likes squirrels, He is my friend now.
Pros:

I really like Squirrels and I think they are quite possibly my fav animal. The man I met in the lobby also liked Squirrels and now we are friends. I like him. I think he liked me but mainly I liked him. But not as much as squirrels.

Cons:

There could be more pictures of squirrels up. Or a squirrel themed room for people that like squirrels. Also I would stay in it.

2026-07-24 via Nuitee
M
Maggie couple gb
6
2026-07-24 via Nuitee
J
Jane couple gb
1
Cleanliness was very poor, low standard of room and very outdated wouldn’t not stay again
Pros:

The location

Cons:

The room was extremely hot and no cold tap just very hot water or hot water
Dirty hair in the bath
The curtain rail fell of the wall when we tried to close the curtains, husband reattached but couldn’t close curtains so light blazed in the room soon as it got light
Bed uncomfortable
Dead pidgin directly outside the window

2026-07-24 via Nuitee
E
Eveline couple be
7
2026-07-24 via Nuitee
S
Shirley extended_group gb
8
Our stay was very good in lovely surroundings, friendly helpful staff and Excellent value for money
Pros:

Great central location and friendly helpful staff.

Cons:

Nothing

2026-07-23 via Nuitee
W
Wendy solo_traveller gb
8
Pros:

Location was great 👍

Cons:

Breakfast wasn't great no bread no eggs..that was at 9am.

2026-07-23 via Nuitee
S
Shelley couple gb
10
Absolutely brilliant hotel. Excellent breakfast.
Pros:

Staff are very friendly. Helpful. Nice bath. Comfy bed. Kettle fridge. Black out curtains. And the breakfast wow. So much selection to choose from.The sausages, bacon, eggs are excellent. If your staying here. You definitely have to purchase a breakfast. Well worth the money. Eat has much as you like.

Cons:

Some noise from other guests slamming doors. Heat in room. But a fan is supplied. Woken up by pigeons on window sill. Bathroom needs upgrading. And a bit of a maze to find your room. But it's worth staying again. Has these can't be helped.

2026-07-22 via Nuitee
F
Falvey couple gb
9
2026-07-22 via Nuitee
D
David couple gb
10
Fantastic
Pros:

Everything

Cons:

Nothing

2026-07-21 via Nuitee
C
Chibueze Samuel couple gb
6
It was a good stay but if I had a better option, I would have changed it
Pros:

The room is small and hot

Cons:

The room doesn’t worth the money

2026-07-21 via Nuitee
A
Adam solo_traveller gb
7
2026-07-21 via Nuitee
D
Dave couple gb
6
2026-07-21 via Nuitee
S
Scott couple gb
6
Night in Darlington
Pros:

Great location, parking available, quiet hotel.

Cons:

Some of the rooms/ facilities are now a bit tired and could do with an uplift. Our room had scuff in walls/ paintwork, remaining patches from previous leaks in bathroom.

2026-07-20 via Nuitee
D
Danielle solo_traveller gb
10
2026-07-20 via Nuitee
T
Terence extended_group gb
9
Enjoyable
Pros:

Nice and central

Cons:

Good sleep

2026-07-20 via Nuitee
R
Routledge solo_traveller gb
10
Pros:

Very polite and helpful knowing my situation. Highly recommended for value.

Cons:

Noise from couples either side enjoying each other to much.

2026-07-20 via Nuitee