Holiday Inn Express & Suites Forrest City by IHG

Hotels
•
Holiday Inn Express
8.3 (268 reviews)
220 Eldridge Road , Forrest City , US
+1 870-633-3700

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly/helpful staff (many reports)
Convenient location near interstate
Comfortable beds
Good/very good breakfast (many reviewers)
Spacious rooms
Quiet rooms
Cons:
Inconsistent service / unresponsive management
Unexpected processing fee
Breakfast quality/variety inconsistent; equipment sometimes broken
Elevator problems and dirty elevators
Missing in-room items (coffee pot, extra towels, linens) and no ice on some floors
Laundry limited or unavailable
Small parking lot
Noise/harassment from other patrons on occasion

Categories

Cleanliness
9
Multiple reviewers explicitly called rooms 'very clean' or 'extremely clean'; a few noted dirty elevators and marginal areas, but overall cleanliness is frequently praised.
Service
7.8
Mixed reports: several guests described front desk staff as friendly and helpful, but there are multiple complaints about unresponsive management, poor check-in experiences, and staff arguing that made guests uncomfortable.
Location
9
Conveniently located for interstate access and easy to get to, though a few guests mentioned limited parking.
Room Quality
8
Rooms often described as clean, comfortable, quiet and sometimes very large; however there are reports of wrong room types, missing furniture/amenities (coffee pot, extra towels) and occasional housekeeping oversights.
Amenities
7.6
Amenities are inconsistent: breakfast offerings and equipment (pancake machine) and ice machines had issues, laundry availability was limited, and some expected in-room items were missing.
Value for Money
7
Several guests complained about unexpected fees (processing fee) and explicitly said the stay wasn't worth the price paid.
Food and Beverage
9
Polarized feedback: multiple guests praised the breakfast as 'great' or 'amazing' and noted attentive breakfast staff, while others reported poor variety, cold food, broken equipment and limited options.
Overall Experience
9
Generally positive overall with many repeat guests and several 'will stay again' remarks; operational and service issues (check-in, management responsiveness, occasional patron behavior) temper some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:38

Property Description

Modern Amenities

The Holiday Inn Express & Suites Forrest City offers modern amenities such as free Wi-Fi, a 42-inch flat-screen TV, and in-room kitchen appliances for a comfortable stay.

Fitness and Recreation

Guests can stay active at the hotel's fitness center or unwind with a leisurely swim in the indoor pool. Children have their playground for endless fun and entertainment.

Delicious Breakfast Options

Start your day right with a hot breakfast buffet featuring a variety of options, from fluffy pancakes to fresh fruit, ensuring a satisfying and delicious morning meal experience.

Experience the perfect blend of comfort and convenience at Holiday Inn Express & Suites Forrest City, an IHG Hotel. Book your stay now for a memorable getaway.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEM

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 268 reviews
Cleanliness: 9
Service: 7.8
Location: 9
Room Quality: 8
Amenities: 7.6
Value for Money: 7
Food and Beverage: 9
Overall Experience: 9
R
Robert • couple • us
10
Comfortable
2026-10-29 • via Nuitee
L
Lisa • solo_traveller • us
10
2026-10-22 • via Nuitee
G
Gloria • couple • us
8
All in all, I like the hotel. Stay there six times a year.
Pros:

The breakfast was great. Hotel is convenient to getting on and off the interstate.

Cons:

Was surprised and disappointed they added a five dollar processing fee over the price I was quoted. Also, elevators were noisy and a little rough. No ice machine on one floor.

2026-10-21 • via Nuitee
P
Page • extended_group • us
10
2026-10-08 • via Nuitee
O
Oguzhan • couple • tr
10
2026-10-08 • via Nuitee
J
Jay • family_with_children • us
8
Pros:

Comfortable and friendly.

2026-08-18 • via Nuitee
M
Marjorie • solo_traveller • us
10
Pros:

My room and bed were clean and comfortable. My breakfast was wonderful

Cons:

Nothing

2026-08-13 • via Nuitee
S
Schmidt • solo_traveller • us
1
Disappointment
Cons:

The management is not at all interested in their customers. Don't answer the phone, don't call back, don't respond to emails.

2026-08-10 • via Nuitee
L
Lynne • extended_group • us
7
Overall, the hotel was fine, outside of the room that was booked online being unavailable
Pros:

Hotel was fine - rooms booked were not what was provided when we reached the hotel. In this case we asked for a room with two double beds for 3 young men. The room came with 1 bed which meant that one young man had to sleep on the floor.

Cons:

some patrons at the hotel had a little too much to drink and were harassing patrons in the parking lot and inside the hotel.

2026-08-07 • via Nuitee
S
Sara • solo_traveller • us
10
2026-08-05 • via Nuitee
D
Dawn • couple • us
6
Good but not worth what we paid.
Pros:

Staff was friendly and helpful. The room was quiet and fairly comfortable.

Cons:

Elevators only half worked and were very dirty. The rest of the place was only marginally cleaner.

2026-07-24 • via Nuitee
D
Danielle • couple • us
10
Great place to stay
Pros:

The hotel was very clean and staff was nice. I felt safe

Cons:

The breakfast could’ve been better. Not because of whoever cooked it, but just the lack of options. The fruit was on its way out and the only options for warm food were sausage and eggs. That’s it. It was fine but I’ve had better at other holiday inns.

2026-07-22 • via Nuitee
S
Sarah • solo_traveller • us
6
It was a place to sleep.....
Pros:

Out room was huge. Probably the biggest Holiday Inn room I've ever had, but it was empty. There was hardly any furniture. It was so open it echoed.

Cons:

Staff was arguing out front and it made us uncomfortable. The one washing machine was in use the entire time, so I couldn't use it and I booked there because it had laundry facilities. Our room was missing things that most Holiday Inns have like extra towels and toilet paper, and it didn't have a coffee pot or coffee.

2026-07-19 • via Nuitee
P
Paul • solo_traveller • us
9
2026-07-13 • via Nuitee
C
chris • couple • us
10
2026-07-08 • via Nuitee
E
Emmslie • family_with_children • us
10
Pros:

It was extremely clean, which was a great surprise. The breakfast was amazing. Make sure to tip her she maintains the area clean with so much love and care.

2026-07-08 • via Nuitee
S
Synthia • family_with_children • us
10
Stay was excellent
Pros:

Clean rooms

Cons:

N/A

2026-07-06 • via Nuitee
T
Treveyun • couple • us
1
The hotel didn’t find my reservation nor comfor
2026-07-06 • via Nuitee
B
Bryce • family_with_children • us
10
2026-06-27 • via Nuitee
M
Mary • solo_traveller • us
10
2026-06-26 • via Nuitee