Le Méridien Mexico City Reforma

Hotels
Le Meridien Hotels & Resorts
8.6 (328 reviews)
Paseo de la Reforma #69 - Colonia Tabacalera , Mexico City , mx

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Good location
Spacious rooms
Cons:
Limited vegetarian food options
Inconsistencies with service follow-through
Some rooms need renovation

Categories

Cleanliness
8.43
Facility was clean, although some rooms were noted as dated.
Service
9.2
Staff received multiple positive mentions for friendly and helpful service.
Location
9.24
Consistently highlighted as good with convenient access.
Room Quality
8.49
Room was spacious and well-received, but some rooms were described as needing renovation.
Amenities
8.72
Amenities were generally appreciated, though breakfast options were limited for vegetarians.
Value for Money
8.18
Some guests felt the hotel was overpriced given its condition.
Food and Beverage
7.73
Limited vegetarian options were a recurring concern.
Overall Experience
8.8
Overall positive experiences outweigh negatives; likely to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:35

Property Description

Luxurious Suites with Stunning Views
Indulge in modern decor, flat-screen TVs, and marble bathrooms in our suites overlooking the bustling cityscape.

Gourmet Dining and Crafted Cocktails
Savor fresh Mexican cuisine at La Gloriosa and sip on hand-crafted drinks at Latitude Bar in a chic bistro setting.

State-of-the-Art Facilities and Convenient Location
Benefit from a fully equipped fitness center, high-tech conference rooms, and easy access to the Historic Centre and Polanco district.

Book your stay at Le Meridien Mexico City for a blend of luxury, convenience, and top-notch service.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 9 per day.

  • Internet

    WiFi is available in the business centre and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 328 reviews
Cleanliness: 8.43
Service: 9.2
Location: 9.24
Room Quality: 8.49
Amenities: 8.72
Value for Money: 8.18
Food and Beverage: 7.73
Overall Experience: 8.8
M
Maciej couple de
10
Sehr gutes Hotel im Zentrum der Hauptstadt!
Pros:

Das Personal war sehr nett, professionell und freundlich.
Die Lage des Hotels ist perfekt.

2026-03-07 via Nuitee
M
Maggie couple us
10
Relaxing stay :)
Pros:

Pillows,service and cleanliness and the pool.

Cons:

No robes or slippers. Shower door was installed backwards. The jets in the hot tub were awkward.

2026-03-06 via Nuitee
J
José Miguel family_with_children es
6
Pros:

La ubicación muy buena habitación comoda

Cons:

El personal de recepción muchas desorganización

2026-03-05 via Nuitee
S
Suzette extended_group jm
6
Met our needs.
Pros:

Centrally located, microwave and fridge. Staff was helpful and warm.

Cons:

Towels were old.

2026-02-25 via Nuitee
Y
Yaqoub couple kw
10
2026-01-27 via Nuitee
G
Giselle extended_group us
10
Excellent
Pros:

Loved the staff and the location

Cons:

Buffet food was not so good

2026-01-20 via Nuitee
J
JORGE solo_traveller es
7
Pros:

la gente de valet parking

Cons:

Les urgia cobrarme y provoco que que se hicieran varias operaciones bancarias, falla de Ana Mendez

2026-01-19 via Nuitee
A
anapaula family_with_children mx
8
Práctica
Pros:

Céntrico, cómodo, con lo necesario para pasar buena noche

Cons:

2 almohadas estaban sucias, y las camas muy pequeñas.

2026-01-19 via Nuitee
B
BOND family_with_children mx
10
Pros:

La cama y almohadas

Cons:

El menú del restaurante, antes tenían más variedad.

2026-01-16 via Nuitee
P
Provedor family_with_children br
10
Muito conforto e amabilidade.
Pros:

O conforto de um quarto grande com saleta e a amabilidade de todos os funcionários.

Cons:

Ter vivido um terremoto 6,5, um susto! No hotel o restaurante é nada charmoso.

2026-01-16 via Nuitee
G
Gehan family_with_children lk
5
Quite Average Place.....
Pros:

Location

Cons:

Room was not very clean. Someone had entered my room and gone through closet drawers etc. The same person had removed towels from the room but the room was not serviced, Which means the person who entered was not from house keeping. I did complain to the duty manager but received no explanation of who had entered the room.

2026-01-09 via Nuitee
S
Santhanam couple in
8
2026-01-07 via Nuitee
R
Raul family_with_children mx
10
Todo muy bien
Pros:

Atencion , habitacion muy limpia, ubicacion

Cons:

Todo nos gusto

2026-01-07 via Nuitee
K
Kai solo_traveller de
9
Pros:

Thanks Martha and Cassandra + Team for the top Service!

2026-01-05 via Nuitee
A
Alim family_with_children us
2
Did not enjoy the stay.
Pros:

We had to cut short our vacation at the Meridien Reforma and move to a different hotel as it did not meet our expectation of a Meridien property that we have been to on many occasions. The hotel is dated and shows , it is too bad hopefully they will renovate in short order as it definitely needs it.

Cons:

The hotel is dated and shows , it is too bad hopefully they will renovate in short order as it definitely needs it.

2026-01-04 via Nuitee
S
sharad family_with_children us
7
Pros:

Facility was clean. Room was spacious. Staff was courteous.Location was good .

Cons:

Front desk didn't do a good job of following through on services. They frequently forgot our requests and we had to call again on multiple occasions.
Food choices for breakfast and dinner didn't include much for vegetarians

2026-01-03 via Nuitee
B
Bianca solo_traveller us
1
Cons:

The hotel is dated and overpriced. It is loud due to construction. The worst is getting scammed by the hotel taxi service. I was told two different prices by hotel staff, yet the taxi driver charged much more. I notify the hotel and they washed their hands saying it’s a third party. Dishonest scammy staff. Do not stay here

2025-12-23 via Nuitee
B
Bianca couple us
1
2025-12-23 via Nuitee
C
Charnichart family_with_children mx
10
Pros:

La habitacion

Cons:

Nada

2025-12-17 via Nuitee
B
Brunno solo_traveller br
6
2025-12-16 via Nuitee