Hampton Inn Brockport

Hotels
•
Hampton Inn
9.2 (324 reviews)
4873 Lake Road , Brockport , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good breakfast
Convenient location
Cons:
High prices
Uncomfortable beds
Lack of certain amenities

Categories

Cleanliness
9.03
Rooms were clean and well-maintained, though some minor issues with amenities were noted.
Service
10
Staff were very friendly and accommodating, providing timely assistance and great guest service.
Location
9.5
Convenient location for attending a family wedding and other local attractions.
Room Quality
8.54
Room was comfortable, but there were complaints about mattress firmness and worn chairs.
Amenities
8.99
Breakfast was great, but some minor amenities were lacking, like body wash and shower caps.
Value for Money
8.52
Rates were considered high for a small town despite the overall satisfaction with the stay.
Food and Beverage
9.48
Good selection of breakfast items and decent coffee options.
Overall Experience
9.53
Overall a very positive experience with a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:47

Property Description

Convenient Location and Amenities

Located in Brockport, the Hampton Inn is just a short drive from the Greater Rochester International Airport and the picturesque Hamlin Beach State Park. With free Wi-Fi and a complimentary continental breakfast, guests can start their day right.

Relaxation and Recreation

Guests can unwind in the indoor pool, stay active in the fitness centre, or catch up on work at the 24-hour business centre. The hotel offers a perfect blend of relaxation and productivity for all types of travelers.

Comfortable Rooms and Modern Features

Each room at the Hampton Inn Brockport is equipped with modern amenities including a flat-screen cable TV, free toiletries, a desk, and a coffee machine. The comfortable accommodations ensure a pleasant stay for every guest.

Book your stay at Hampton Inn Brockport for a memorable and convenient experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ROC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.2
Based on 324 reviews
Cleanliness: 9.03
Service: 10
Location: 9.5
Room Quality: 8.54
Amenities: 8.99
Value for Money: 8.52
Food and Beverage: 9.48
Overall Experience: 9.53
M
Mary • family_with_children • us
9
2026-03-30 • via Nuitee
S
St. Louis • family_with_children • us
6
2026-03-16 • via Nuitee
T
Taggart • family_with_children • us
8
Everything was great!
2026-03-15 • via Nuitee
T
Timothy • extended_group • us
10
Pros:

The place was clean, and the staff was super friendly. Breakfast was good, and everything was clean.

2026-02-23 • via Nuitee
A
Annika • couple • us
9
2026-02-14 • via Nuitee
A
Amy • solo_traveller • us
8
2026-01-30 • via Nuitee
J
Joseph • couple • us
7
2026-01-26 • via Nuitee
J
Joseph • couple • us
8
2026-01-26 • via Nuitee
T
Tyler • solo_traveller • us
5
Pros:

The staff were very outgoing! And the pool area. The rooms were kept good.

Cons:

Breakfast stations were not working or not available like the juice machine and waffle machine. The whole place is under renovations and it made everything cheap. Small interior. Pretty middle of the road.

2026-01-24 • via Nuitee
A
Ames • couple • us
10
2026-01-20 • via Nuitee
W
Wendy • couple • us
8
Very nice
Pros:

We were in town for a family Wedding. Location was great. Hotel and room were clean. Breakfast was good.

Cons:

Thought the rate was quite high for a small town

2026-01-20 • via Nuitee
C
Christine • couple • us
10
no refill the conditioner or maybe the pump is broken
Pros:

The breakfast was great!

Cons:

n/a

2026-01-19 • via Nuitee
L
Lynne • family_with_children • us
9
Pros:

Everything was great. We have stayed there two other times.we have found it is a great location .It meets are expectations .Staff are always helpful and kind and we love the cookies hot tea or coffee in the evening.Thank you we enjoyed are stay.!!!!!

Cons:

n/a

2026-01-19 • via Nuitee
L
Lyle • solo_traveller • us
10
2026-01-17 • via Nuitee
G
Gordon • solo_traveller • us
10
Pleadursble friend’y for the mist part relaxing.
Pros:

It was located near placed to est and not being from the town that was helpful.

Cons:

My bed had a subi in the middle.

2026-01-09 • via Nuitee
J
Jacqueline • couple • us
8
2026-01-03 • via Nuitee
T
Theresa • couple • us
8
It was convenient.
Pros:

Location

Cons:

The coffee maker in the room was missing the basket where the filter goes. The coffee carafes in the lobby did not have fresh coffee and what was in there was cold. The garbage by the coffee was also overflowing.

2026-01-01 • via Nuitee
D
Diana • solo_traveller • us
9
Pros:

Our stay began with a welcoming smile from a young woman with a pleasant demeanor at the front desk. Being Christmas Eve, it was quiet. My husband and I weren't sure what to expect upon arrival as we had received notice that the Inn was undergoing renovations. (The notice was appreciated.) There were some telltale signs, but the lobby, hallways and room were very clean. The bed was comfortable (no sagging) and the pillows were comfy as well. Upon checkout, we easily found a stand with a good selection of coffee; decaf, light and dark roast, hot water for tea and cocoa (including marshmallows!) with to-go cups. Checkout was quick and again we were met by a pleasant young woman who pointed us to the breakfast area. We thanked her and chatted briefly telling her we were on our way to see what Santa brought our grandchildren and enjoy breakfast with them. She smiled and wished us a Merry Christmas. I would recommend this Hampton Inn and would stay there again in the future.

Cons:

No complaints here.

2025-12-26 • via Nuitee
D
David • family_with_children • us
8
2025-12-24 • via Nuitee
J
Juan • solo_traveller • us
5
It was alight night out I don’t think it was worth what we paid, but it was okay
Pros:

Beds were uncomfortable there was no body wash & conditioner didn’t know till I had already shampooed my hair..

Cons:

Nice location had a pool and a good selection for breakfast wish there were more gluten free options

2025-12-24 • via Nuitee