Hampton Inn & Suites I-35/Mulvane

Quiet, clean, great breakfast

the room was good. everything wad there that we needed

We liked that it was right off the interstate for easy access. We enjoyed the pool and hot tub as well as the breakfast in the morning. The room was clean and the curtains closed all the way in the middle to block out the light at night.

The person that checked us in and the pool area

Next property. Walking distance to the casino . Breakfast was great!

I liked how clean it was and the staff was super friendly.

It was nice

My wife and I stayed on the first leg of a cross country road trip. We stay here regularly when on road trips due to location. The hotel has gotten worse over our last couple of stays, and our stay on Jan 17 was really bad.

I will start with the worst part, which was the breakfast. We went to the dining area a few minutes after breakfast started. There were already people there who had dished up food and began to eat. My wife and I immediately had recommendations from other guests to stay away from the eggs due to hair being found in them. We looked at the eggs and could see the hair visible in the serving dish. My wife, ever the optimist, decided to "dig down" to the bottom of the serving dish to find some "clean" eggs (assuming some hair had simply fallen on top of the food. To our surprise, we found more hair in the bottom of the dish! There was so much hair, that this situation HAD to be intentional.

And here comes the kicker.....as I was complaining to the front desk and the front desk person came back to the dining area, an employee came out of the back "kitchen" area carrying another tray of food. This employee had long hair that was very messy, disheveled and unkempt. I actually started laughing and said out loud, "No wonder! Wear a hair net!"

We stayed again on the way back home on the road trip (reservations already made and this has been our "regular" road trip stop) and I inquired when I checked in as to the "food incident" a couple of weeks before. The employee at the desk had no idea what I was talking about and did not know about any problem with food. The employee had no idea who the employee in question was and if there had been any accountability. I would expect that a hospitality organization would have communicated this problem to employees, along with procedures to avoid similar problems in the future (like direction to wear hair nets!). The employee basically said that he works the front desk and the food has nothing to do with him. Not a great organizational model for accountability. We did not even look at the food on this stay.

Additional issues include: the rooms no longer have clocks/alarm clocks and they use cold blue light bulbs which are the bright white lights that look like old hospital fluorescent lights. It is problematic to not have a single clock in the room. It is nice to know the time when you are in a new/unfamiliar place and on a road trip schedule. The light color/tone currently used has been shown to cause numerous issues that I will not get into. However, most people will agree it is NOT a pleasant lighting environment when those stark, cold lights are used.

I tried to review directly on Hilton site, but I am not able to. The link sent to my email to review expired (We were on a 3 week road trip). I did NOT get a link to review the hotel from the stay on the way home.

This hotel also seems like it is due for a refresh/remodel based on the wear and tear of furnishings.

Their breakfast is always great!

Clean, friendly staff

Breakfast was great ! Biscuits and gravy would be a great choice tho

I have stayed at this hotel, off and on, when traveling, for the past 3 years. It is in an excellent location - away from urban areas and highway noise, so it is quiet; there is a casino colocated with the hotel with several food vendors as well. This stay was the best, the room (junior king suite was very clean, modern furnishings, microwave, kitchenette, etc.

Clean and young lady at front desk was very nice.