Hampton Inn & Suites - Raleigh Downtown

Hotels
Hampton Inn
8.4 (464 reviews)
600 Glenwood Avenue , Raleigh , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Loud noise from nightlife
Proximity to nightclubs

Categories

Cleanliness
8.1
Overall cleanliness was highlighted positively, but noise issues affected sleep quality.
Service
9.1
The staff were frequently mentioned as friendly and helpful, providing commendable service.
Location
8.1
The location was generally favorable, but the proximity to nightlife caused significant noise disturbances.
Room Quality
8.1
Rooms were clean and spacious; however, noise issues detracted from the comfort.
Amenities
8.1
Amenities were mentioned positively, but affected by external noise from nightlife.
Value for Money
8.6
Standard quality for this hotel tier, though noise may affect perceived value.
Food and Beverage
8.6
Breakfast received positive remarks, enhancing the overall experience.
Overall Experience
8.5
Enjoyed the stay overall, but noise issues significantly impacted the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:35

Property Description

Indulge in Comfort and Convenience

Luxurious Amenities: Enjoy a relaxing stay at our Raleigh hotel with an indoor pool, complimentary breakfast, and a well-equipped fitness center.

Modern Rooms: Unwind in our guest rooms featuring a flat-screen TV, microwave, and refrigerator, along with a spacious work desk and coffee facilities.

Convenient Services: Benefit from our 24-hour reception, free Wi-Fi, business center, and on-site laundry facilities. Explore nearby attractions like the North Carolina Museum of Natural Sciences and William B. Umstead State Park.

Book your stay at Hampton Inn and Suites Raleigh Downtown for a perfect blend of comfort and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RDU

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 20 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 464 reviews
Cleanliness: 8.1
Service: 9.1
Location: 8.1
Room Quality: 8.1
Amenities: 8.1
Value for Money: 8.6
Food and Beverage: 8.6
Overall Experience: 8.5
M
Madison extended_group us
5
You have to pay to park here.
Pros:

Liked that the rooms were clean, and the beds were remade while we was out sight seeing. Surprisingly with it being St Patrick's day, it wasn't very loud from surrounding bars/clubs. I was expecting way worse. Plus getting to see the trains go by was pretty cool.

Cons:

Quite a few things we didnt like

1) We didn't realize we had to pay to park in their parking garage across the street. Up front was $110 but then was dropped down to $60 after we left. The $110 stayed pending until after we left. This was on top of already paying $400 for the room for 2 nights.
2) We was told to just drop our room key off at the front desk when we left, we left right before 11 am. The checkout time on my bill says 11:30 am.
3) I booked this specific one for the indoor pool, and when I had booked it in early February, the pool was open. When we got there it was closed for maintenance. Kid was thoroughly disappointed that she wouldn't get to swim in the pool on her birthday.
4) I was charged for supposedly taking a charging block from the room. We did not see any hotel provided charging blocks when we went in the room, and only took what was ours when we left. There was also another $10 and $5 charge on my card that when I called the place, the lady could not seem to figure out what those two charges were for. I'm not going to A)pay for something I didn't take, and B)pay for imaginary charges.

Final word, we won't be booking at this location again. Next time ill save $150 and book an Air B&B

2026-03-22 via Nuitee
E
Edward extended_group us
3
Night life scene hotel
Pros:

Very clean room and great breakfast

Cons:

Very, very noisy. Not a family friendly hotel. Much better for more of a... parting crowd I would say. We asked to switch to another room. Maybe one not so close to the bar street atmosphere outside our room window with noise and base boom so very loud til after 2am even on a Sunday night. I was informed there was nothing and that they could give ear plug and a box fan to drown out the noise. AC also didn't work right. Even though the did send a maintenance man to the room very quickly. It still didn't work correctly. Also we stayed 2 nights/3 days and never had any room service come to clean. Also if you stay please make sure to clean in first be parking. You will need a special pass to park in there parking area. The hotel was clean and our room was clean. It is a bit on the smaller side of rooms but did have a microwave and small refrigerator. I personally would not go again with having kids.

2026-03-16 via Nuitee
J
Jerry couple us
10
Couldn’t ask for a better experience
Pros:

Staff was excellent

2026-03-08 via Nuitee
S
Sims couple us
9
Cons:

Little bit better price, seemed high for the night and the

2026-02-26 via Nuitee
P
Paola couple us
10
Pros:

Great hotel. Clean and fun. Comfy bed. Excellent breakfast. Super nice staff.

2026-02-13 via Nuitee
B
Brown solo_traveller us
8
Pros:

It was decent...... No complaints.

2026-02-10 via Nuitee
G
Guadalupe couple us
10
2026-01-27 via Nuitee
J
Jian family_with_children us
7
2026-01-21 via Nuitee
Z
Zahria extended_group us
10
First time staying here , very convenient if you want to hit the bars with a group of friends since everything is close
Pros:

Very clean , staff was friendly during check in and check out

Cons:

Everything was nice

2026-01-20 via Nuitee
S
Suzanne extended_group us
8
Everything was wonderful! With the exception of the noise!
Pros:

The property was immaculate! The rooms were large and comfortable. The staff was very friendly and helpful!

Cons:

The noise, noise, noise! Until 2 or 3 AM!

2026-01-20 via Nuitee
J
Jason family_with_children us
7
What was expected
Pros:

Breakfast and the pool for kids

Cons:

The lobby tvs were way too loud and distracting. It was hard to have a conversation with the people we were with.

2026-01-20 via Nuitee
M
Marco solo_traveller us
10
2026-01-19 via Nuitee
B
Bernard couple us
10
2026-01-19 via Nuitee
K
Katarzyna family_with_children nl
8
Prima hotel
Pros:

Zeer behulpzame en vriendelijke personeel. Mooie hotel dichtbij het centrum.

Cons:

Ontbijt was een beetje tegenvaller. Weinig keuze.

2026-01-19 via Nuitee
D
Dennis couple us
8
2026-01-19 via Nuitee
Y
Yu solo_traveller us
2
Extremly noisy
Pros:

The staff were friendly, and the breakfast was average.

Cons:

My room faced a large bar. On both Monday and Tuesday nights during my stay, loud music, flashing colored lights, and pounding noise lasted until 2 a.m. It was very noisy.

2026-01-19 via Nuitee
M
Massenburg couple us
10
2026-01-19 via Nuitee
D
Debra family_with_children us
7
Pros:

Didn’t eat breakfast. The room was nice.

Cons:

The parking. More informative regarding “entertainment district” vs walking into room and find ear plugs.

2026-01-19 via Nuitee
J
Jaron couple gb
8
Good hotel in downtown Raleigh
Pros:

Nice hotel, breakfast was decent & the location was good

Cons:

Nothing

2026-01-19 via Nuitee
K
Kimberly extended_group us
10
Friendly clean and felt safe.
Pros:

Loved that the woman behind the desk walked us over to the piano bar. Was pleasantly surprised that there was security out front when we arrived back late at night

Cons:

Nothing

2026-01-19 via Nuitee