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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Garden
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Lift / Elevator
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Laundry
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Luggage storage
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Babysitting/child services
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Valet parking
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Non-smoking throughout
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Private parking
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Parking garage
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Shuttle service (additional charge)
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Minimarket on site
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Snack bar
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Toilet with grab rails
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Lower bathroom sink
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Emergency cord in bathroom
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Wine/champagne
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Fruits
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
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Broadcast Live sport events
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Happy hour
Review Highlights
Categories
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Property Description
Stylish Rooms and Convenient Location
Experience comfort and convenience at Hilton Garden Inn Hanoi, centrally located in Hanoi. Enjoy stylish air-conditioned rooms with free Wi-Fi, flat-screen TV, and mini refrigerator. Explore nearby attractions like the Hanoi Opera House and Hoan Kiem Lake.
24-Hour Fitness and Dining Options
Stay active at the 24-hour fitness centre or unwind at the on-site restaurant and bar offering international and local specialties. Grab snacks at the Pavilion Pantry or opt for room service. With amenities like a business centre and front desk, your needs are covered.
French Quarter Charm and Easy Access
Immerse yourself in the charm of Hanoi's French Quarter with tree-lined boulevards and sidewalk cafes. Benefit from the hotel's proximity to the Hanoi Train Station and Noi Bai International Airport for a seamless stay.
Book your stay at Hilton Garden Inn Hanoi for a memorable experience!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Property Accessibility
- Ramp: Yes
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: Yes
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: Yes
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: Yes
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Bathroom Doors Indicator: Yes
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: No
- Elderly Impaired: No
- Electric Wheelchair: No
- Hearing Impaired: No
- Manual Wheelchair: No
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: No
- Crouches Cane Impaired Score: 0
- Elderly Impaired Score: 0
- Electric Wheelchair Score: 0
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 0
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 0
Guest Reviews
What a fine, mature hotel!
From check in - to breakfast Trang made us an excellent non-dairy hot chocolate to go with warmed croissants (a trainee with heart-she really cares about her guests)!
I also want to thank the man that made my eggs on Wednesday and a lady (Hang) that made them this morning- 1 of the best omelettes, I ever had!!! The front desk lady, Chi, made me a map to find a great many places of interest (I’m old school) & she went above and beyond, forecasting rain & offering a big umbrella)!. and Nguyen was pleasant as well, with making us feel at home in Hanoi! Oh the beds are great* and the maids are a cut above the rest!!!
If I had to find a “con” it would be small TV & rugs in the rooms… replace with LVP or other “wooden” flooring, please!
Where do I start. This has been the happiest Hilton I’ve ever stayed at. People are so kind and warm to me. This is very much appreciated. For example; the front desk: Nlui, Nguyen and Huigen were so helpful with my room, brought me a birthday cake, helped me order food from grab and told me their suggestions for travel and helped me book a package tour. And then there’s the breakfast people, like Nhung and Trang and Trang. Nhung helped me with so much information about Hanoi. Everyone at this hotel is very kind. The chef Tuyen makes the best poached eggs and always serves with a smile. This is one of the best Hilton hotels I’ve ever stayed at.
Sạch sẽ và thân thiện
A very warm hospitality by the staff specially Minh at the reception who was very helpful and extended support beyond his responsibilities. Definitely a very good choice. Locations though could have been better.
Great team at Hilton Garden Inn. Million thanks for a comfortable stay.
Location
Breakfast was not included and for the amount I paid it should have included
OMJ I can not say enough good things about the service here! Excellent like totally above & beyond!
I stayed here twice on the trip 1 1st night B4 next FLT & coming back 2 nights (I usally do not prebook incase I chg my schedule on vcay) the Hilton in Da Nang suggested I stay at the New Tru Hilton In Hanoi so I did)
If u like a monster Simi truck w a huge smashing bolder thing on it (so loud)Pic attached) starting at 00:30 then this the place for you)
Being after midnight u can not book online
The front desk as super nice &accommodating he call the Hilton Garden inn Hanoi they only had 1 twin room available i took it
They held it for me till I got there
When I arrived the front desk was so nice
The next morning breakfast was excellent
they insisted I move rooms to an UG (only Gold lost my diamond status bcuz I go back & forth now w another brand. for u all that are gold they will do there best to give you our gold peaks)!
Front desk staff very knowledgeable in recommendations to all my questions!
Just down right nice friendly humans!
Location yes more residential but walkable to all things Hanoi city center and quiet Unless ur not a walker then 3-5$ grab front desk will order one for u!
Rooms are dated but clean super clean!
Excellent Excellent staff!
צוות נחמד ומאוד אדיב. שקט, נוח ונקי.
I cannot speak highly enough about this hotel. It is in a good location. The staff is always available. The cleaning crew is amazing. The breakfast buffet is delicious. I am pleased with every.
Convenient for Old Quarter - front desk open 24 hours.
Nothing.
Location in the centre of the old quarter was perfect for trip pick ups. Breakfast was excellent, the rooms were comfortable with the city view room being quiet and we did not hear the traffic outside. Staff were very pleasant and helpful. Would recommend this to anyone staying in Hanoi.
Nothing
Close to place of work. That’s all.
Cockroach in the room
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