DoubleTree by Hilton Gurugram Baani Square

Hotels
Doubletree by Hilton
8.4 (747 reviews)
Sector 50, Baani Square , Gurgaon , in

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Staff friendliness
Location convenience
Ambiance
Cons:
Cleanliness issues
Old facilities
Food quality problems

Categories

Cleanliness
7.1
Multiple reviews indicate cleanliness issues.
Service
9.1
Some staff were friendly, but management needs improving.
Location
9.1
Convenient location but far from central areas.
Room Quality
8.1
Facilities and room quality were average.
Amenities
8.1
Facilities were old, with a need for improvement.
Value for Money
9.1
Good value for the price, though some facilities are dated.
Food and Beverage
7.6
Mixed reviews with a disappointing breakfast experience.
Overall Experience
9
Overall satisfactory experience with areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:16

Property Description

Luxurious Accommodation
Experience comfort and convenience in our well-appointed air-conditioned rooms at DoubleTree by Hilton Gurugram Baani Square. Enjoy amenities such as high-speed Wi-Fi, a 55'' HDTV, and a private bathroom with free toiletries.

Exceptional Facilities
Unwind at our roof-top swimming pool or stay active at the well-equipped fitness centre. Our 24-hour front desk is always available to cater to your needs, ensuring a seamless stay.

Dining Delights
Indulge your taste buds at Glass House with a variety of hearty meals, or savor cakes and gourmet sandwiches at Café-O-Lait. For a sophisticated evening, head to Vibe - The Sky Bar for handcrafted cocktails and stunning city views.

Book now to experience a luxurious stay at DoubleTree by Hilton Gurugram Baani Square in the heart of Gurgaon!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DEL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for Rs. 1,500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 40.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 747 reviews
Cleanliness: 7.1
Service: 9.1
Location: 9.1
Room Quality: 8.1
Amenities: 8.1
Value for Money: 9.1
Food and Beverage: 7.6
Overall Experience: 9
L
Lepcha couple np
9
2026-03-13 via Nuitee
A
Amjad couple qa
10
2026-03-10 via Nuitee
R
Rahul solo_traveller au
1
Pros:

Toilets not working. Flush not working.. No fix. No apology. No alternative solution offered.

Cons:

Behaviour of the hotel staff. The way they handled the entire situation

2026-03-10 via Nuitee
W
wangchuk couple au
8
2026-03-08 via Nuitee
D
Deshmukh couple th
10
Excellent experience. Very pleasing. Wont mind staying again.
Pros:

Breakfast was excellent, very good options and a lot of variety to choose from.

Cons:

Everything was very good. Frankly no complaints as such. Except the access road was an eyesore.

2026-03-07 via Nuitee
R
Rahul couple in
10
2026-03-07 via Nuitee
K
Kaushik couple in
10
2026-03-07 via Nuitee
A
AdiSing solo_traveller in
5
2026-03-06 via Nuitee
A
Andrea couple bg
10
Pros:

Everything was perfect, the food, the rooms, the service. Everything was top notch

Cons:

Only 4 sunbeds around the pool

2026-03-06 via Nuitee
M
Malika couple kz
9
2026-03-05 via Nuitee
T
Tim extended_group gb
4
Friendly service and good food, but the pool and room issues made it far from five-star.
Pros:

Lots of good things about our stay: the staff were nice, friendly and helpful. Breakfast was delicious with a wide range of food, and the restaurant was consistently good - we ate there several times during our stay. The location worked really well for us, the showers were reliably hot, and the rooms were comfortable. We also made use of the laundry service, which was quick and efficient. The gym was good, with a range of equipment.

Cons:

Unfortunately, several aspects of our stay were disappointing. Firstly, one of the main reasons we chose this hotel was the swimming pool, but when we arrived, it had pigeons bathing in it and droppings around the edges. This could easily be resolved by installing netting above the pool area. Secondly, the hotel had scheduled multiple weddings and parties during our stay, which meant the pool and other shared spaces such as the garden were closed at various times. This was incredibly frustrating, and although the hotel declined to offer compensation, they did arrange access to a pool at another hotel, which was much nicer. We were also disturbed by loud partying in the rooms above. Thirdly, the furniture in our room felt dated and the cleanliness was questionable. Overall, it did not feel like the five-star experience we were expecting, and the stay felt overpriced for what was delivered.

2026-03-03 via Nuitee
N
Nirmal couple mv
7
2026-03-01 via Nuitee
A
Aninda extended_group sg
7
Nice, efficient place with helpful and friendly staff. Great place to stay if you don’t mind the occasional breakdowns f
Pros:

Very friendly and helpful staff. Nice location

Cons:

Old property. Furniture and facilities are ageing. My cupboard door came off its hinge and had to be re-hinged. There were a few power outages as well.

2026-02-28 via Nuitee
S
Sanusi Aliyu couple ng
6
Pros:

The hotel was fine.

Cons:

Nothing

2026-02-26 via Nuitee
P
Praveen extended_group gb
9
We enjoyed our stay and will certainly be back
Pros:

Good clean rooms, friendly and attentive staff, excellent breakfast / restaurant

Cons:

Nothing

2026-02-25 via Nuitee
P
Praveen couple gb
9
2026-02-25 via Nuitee
G
Guljemal solo_traveller tm
10
Pros:

Персонал в ресторане очень добрые и приветливые люди, мальчики щвецары очень доброжелательные

Cons:

Не принимали доллар

2026-02-24 via Nuitee
W
Wagh solo_traveller in
10
Will definitely stay here at all my future viaits.
Pros:

Highly helpful staff - Ms. Aanya, Ms. Mingma, and Mr. Prateek Bhati.

Cons:

Fitness center

2026-02-24 via Nuitee
V
Vidhi extended_group in
8
Pros:

I have stayed here earlier as well
The food and location is good

Cons:

Check in time is so late at 3 PM
Rooms are bit small in size
The pool and bar was closed due to some personal event but we had paid for it thats not something acceptable

2026-02-23 via Nuitee
G
Gurvinder solo_traveller in
5
3 star property at the best
Pros:

Great staff, very caring, polite

Cons:

Old property , furniture and bad need to be changed, AC doesn’t work , shower is horrible

2026-02-08 via Nuitee