Hampton Inn Thomson

Hotels
Hampton Inn
9.2 (401 reviews)
1702 Washington Road , Thomson , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfortable stay
Friendly staff
Cons:
Need for some maintenance
Room could use touch-ups

Categories

Cleanliness
8.44
Most reviews mention clean rooms, but some needed maintenance touch-ups.
Service
9.91
Many reviews highlight the friendly and helpful staff.
Location
9.45
Convenient location near I-20; favorable comments on accessibility.
Room Quality
8.4
Generally positive descriptions, but noted need for some updates.
Amenities
9.43
Breakfast options received high praise.
Value for Money
8.89
Overall value closely aligns with expectations for this hotel tier.
Food and Beverage
9.44
Breakfast is specifically noted as amazing with many options.
Overall Experience
9.61
The majority of reviews reflect a highly satisfactory experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:37

Property Description

Convenient Location
Located just off Interstate 20, the Thomson Hampton Inn offers easy access to the city center, making it a prime choice for travelers seeking convenience.

Comfortable Accommodations
Guests can enjoy complimentary WiFi, in-room coffee facilities, and a work desk in every room, ensuring a comfortable stay at this Thomson hotel.

Great Amenities
From the outdoor pool to the fitness center, business center, and on-site launderette, the Hampton Inn Thomson provides a range of amenities to cater to the needs of every guest.

Book your stay at the Thomson Hampton Inn now to experience the perfect blend of comfort and convenience during your visit to Thomson.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AGS

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 401 reviews
Cleanliness: 8.44
Service: 9.91
Location: 9.45
Room Quality: 8.4
Amenities: 9.43
Value for Money: 8.89
Food and Beverage: 9.44
Overall Experience: 9.61
R
Roberto solo_traveller it
8
2026-08-15 via Nuitee
T
Toni couple us
10
2026-08-11 via Nuitee
K
Kirsten couple us
10
2026-08-10 via Nuitee
Y
yvonkac Family
2
horrible experience
Pros:

IF I could give this place a ZERO I would !!
This location was not only unprofessional, but deeply discriminatory. I arrived with a confirmed reservation paid for through CRS Housing, yet from the moment I walked in, I was treated differently than the white guests checking in before me. The front desk employee greeted them warmly, but when it was my turn, her entire demeanor changed — no greeting, no courtesy, just immediate hostility. The difference in treatment was obvious, and it set the tone for what became a clear case of racial profiling.

She repeatedly insisted my card was “declining,” even though the incidentals had already been charged. I attempted to show her the transaction on my account, and she refused to look, raised her voice, and became confrontational. When I asked for the manager’s contact information, she slammed his business card on the counter instead of handing it to me respectfully.

Instead of resolving the issue, she escalated the situation by calling the police on me — a paying guest — simply for asking for clarification and proper service. I was then banned from the property based on false accusations, including claims that I threatened her. These accusations were completely untrue. My 17‑year‑old, who never even stepped out of the car, was also falsely mentioned in her story.

When I attempted to speak with the manager, he repeatedly cut me off and hung up on me instead of listening. The entire situation was mishandled, disrespectful, and rooted in bias. No guest should ever be treated this way, especially when they have done nothing wrong.

I will not be returning to this location, and I strongly urge corporate to investigate the conduct of the staff involved.

2026-08-03 via Tripadvisor
G
gracewT4416KD Family
2
Not pet friendly, don’t stay here
Pros:

Was constantly harassed about my dog barking during daylight hours. Door closure unit fell off door due to poor maintenance. Blamed it on me and is now charging me for the damages.

2026-07-30 via Tripadvisor
C
Christine couple us
10
2026-07-24 via Nuitee
A
Anthony solo_traveller us
1
2026-07-15 via Nuitee
K
Kendra solo_traveller us
10
Pros:

Rokm was very spacious and very clean

Cons:

Liked everything

2026-07-13 via Nuitee
D
dustyp701 Family Jupiter, Florida
2
Strange Occurance
Pros:

Stopped here without any reservation on 7-9-26 and asked for a room. Spoke with lady who told us only one room was available. However, it was a three night minimum. I was shocked. Then I was told that as long as I paid for the three days, I could leave at any time. What sense does that make. I asked if any rooms were available for disabled veterans and received the same speech again. As I was walking away she went into a rant about the Comfort Inn across the street. If you stay there, most likely you’ll be mugged. You would only want to put folks into that hotel if you never want to see them again!! This situation needs to be investigated by Hilton management because this is not normal!,!

2026-07-10 via Tripadvisor
D
Donnie couple us
10
Excellent place to stay.
Pros:

Very clean, well maintained, friendly staff.

Cons:

Nothing

2026-07-10 via Nuitee
T
Tammy couple us
10
2026-07-10 via Nuitee
K
Kristie couple us
10
Pros:

Convenient to I20, great breakfast and friendly staff

2026-07-05 via Nuitee
P
Pulley solo_traveller us
8
2026-07-03 via Nuitee
C
Clarissa couple us
7
2026-07-02 via Nuitee
L
lmW7545QN Business
10
Great hotel
Pros:

Great hotel! Best service I've encountered yet.

2026-07-01 via Tripadvisor
A
Alexis couple us
10
2026-06-26 via Nuitee
S
Shemika couple us
10
2026-06-22 via Nuitee
C
CONNIE couple us
10
Your staff made our stay very enjoyable. They were so friendly and accomadating.
Pros:

It was very nice.

Cons:

I would have liked a second choice of meat.

2026-06-22 via Nuitee
T
Teressa family_with_children us
10
Excellent, exceptional
Pros:

Excellent

Cons:

Everything was great staff was professional very polite and friendly

2026-06-15 via Nuitee
C
Cassandra couple us
10
Felt like home
Pros:

The staff was exceptional

Cons:

Nothing everything was amazing

2026-06-08 via Nuitee