Pets allowed

Facilities

Fitness facilities
Nature reserve
24-hour front desk
Terrace
Concierge service
Wheelchair accessible
Fitness facilities
Snorkeling nearby
Surfing/bodyboarding nearby
Hiking/biking trails nearby
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Rooms smelled of mildew
No elevators

Categories

Cleanliness
7.33
Guests noted rooms smelled of mildew and indicated the property needed updating.
Service
8.3
Most guests found staff to be friendly and helpful, although service speed could improve.
Location
9.34
The location was frequently praised, especially its proximity to the beach and local attractions.
Room Quality
6.79
Many guests expressed dissatisfaction with room sizes and some dangerous features.
Amenities
7.32
Amenities like the drink machine and rental equipment were found in poor condition.
Value for Money
8.28
The hotel is considered a good deal given the location, despite some issues.
Food and Beverage
8.33
Not specifically mentioned, assumed standard for hotel tier.
Overall Experience
8.3
Guests had mixed feelings but appreciated the charm and friendly staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:39

Property Description

Escape to the charming 14 West Hotel, where coastal tranquility meets modern luxury in beautiful Laguna Beach.

Recreational Amenities
Dive into relaxation with our outdoor pool and stay fit in our state-of-the-art fitness center. Enjoy leisurely afternoons using our barbecue grills, perfect for gathering with friends and family.

Comfortable Accommodations
Retreat to one of our 68 well-appointed guestrooms, each featuring a refrigerator and LCD television for ultimate convenience. Private bathrooms come stocked with complimentary toiletries and hair dryers, ensuring a refreshing stay.

Convenient Services
Take advantage of our 24-hour business center and front desk, along with concierge services to enhance your experience. Self-parking is available, making it easy for you to explore the stunning local attractions.

Indulge in the perfect seaside getaway at 14 West Hotel - book your stay today and experience all that Laguna Beach has to offer!

Important information:

  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property is professionally cleaned.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SNA

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pets cannot be left unattended

  • Accessibility

    No elevators

  • Pets

    Pet max weight (per pet) in kg is 11

See all policies

Location

Guest Reviews

8
Based on 166 reviews
Cleanliness: 7.33
Service: 8.3
Location: 9.34
Room Quality: 6.79
Amenities: 7.32
Value for Money: 8.28
Food and Beverage: 8.33
Overall Experience: 8.3
R
Roxxanne • partner
8
Pros:

.

2025-10-13 • via Nuitee
S
Shawn
8
Laguna Beach Respite
Pros:

The highligt is the location is great. Withink walking distance to the places I like to go. The hotel is more like a Howard Johnsons Motel. The rooms are clean but dated and a bit worn. The common areas are same.Easy to get in and out. Nice deep pool and for the most part very quiet considering its proximity to PCH. Also, I estimate the hotel was 20-30% occupancy during my stay so noise level may go up with higher occupancy. Staff is awesome helpful and friendly. My slightly off season rate was about $700 for 3 nights which is not bad for the location. I would probably stay there again

2025-10-12 • via Nuitee
J
Jane
8
Overall Good stay but needs updating
Pros:

Great hotel for location, service and cleanliness. Second time I’ve stayed here. But the rooms are now in need of a refresh (in need of updating) as well the electricity (electrical outlets are so loose they won’t hold the plug enough to charge various items.) However the staff were outstanding, helpful and friendly.

2025-10-12 • via Nuitee
T
Tatyana
8
Pros:

Mattresses were not good

2025-10-11 • via Nuitee
R
Robert
8
Pros:

Good

2025-10-06 • via Nuitee
J
Jose
10
Pros:

Good stay

2025-10-01 • via Nuitee
G
Gary • family
4
Pros:

Nice grounds and lobby. Our room smelled, there were dead bugs and hair in the bed. It was so awful we asked to cancel as soon as we got there. Staff was nice and let us cancel. Great area, shops and restaurants nearby. There are actually 3 properties and the pictures on Expedia didn't clearly distinguish. You should go directly to the hotels' website for clarity. The adjacent North building is new and might be nice. The South Building is dilapidated where we were booked. A boutique nearby said the hotel was a dump. The South building really needs a major facelift.

2025-09-29 • via Nuitee
G
Gerald
10
Pros:

This was a last minute find. The location was steps to the beach and a pretty good taco stand. On site parking was really helpful. Our room was comfortable and provided everything we needed. The staff was friendly and very accomodating.

2025-09-29 • via Nuitee
T
Tom
8
Pros:

Great area.

2025-09-28 • via Nuitee
D
Dana
4
Not for families
Pros:

This hotel was not a good fit for us. One there are no elevators to get to the north building rooms. We had to carry so much up very steep stairs. Then the door was frosted glass and didn’t block any light so our room did not get dark And the outdoor light was blaring into our room all night. The room also had a huge step between the bed that was such a dangerous feature.

2025-09-26 • via Nuitee
H
Heather • partner
6
Pros:

Property was just ok. Rooms are tiny and smell of mildew. Needs some updating for sure. I also had booked a room with a king bed and was put into a room with two full beds. They moved me after I brought it up. Drink machine out of order. Chairs and boogie boards they have available for rent and in poor condition. Not impressed, likely won’t stay again.

2025-09-24 • via Nuitee
J
Jeanne • family
6
Pros:

Staff were very friendly and helpful.

2025-09-17 • via Nuitee
C
Christine
8
Quaint hotel with a nice location. 4.8 stars
Pros:

Love this quaint old fashion hotel. The greenery adds to its character. The room and the hotel grounds were clean. The location is great and short walk to Main Beach. However, finding someone at the front desk was hit or miss whenever we'd go there.. For the price it was a bargain. Overall, I'd definitely stay there again

2025-09-16 • via Nuitee
N
Nick • friends
10
Pros:

Great

2025-09-03 • via Nuitee
C
Clarissa
6
Pros:

I liked the nice location and the spaciousness of the room. I didn't like the steep stairs and non-accessibility for people with physical challenges. If there are no elevators, ramps or escalators, then have staff always ready to help with luggages. Help was very slow so I missed my timing on my schedule. Staff was friendly though, so just a reminder to be more prompt in their service. Otherwise, everything else was great.

2025-08-26 • via Nuitee
E
Elecia
10
Pros:

Hotel was nice we got a suite for 2 adults and 1 child and it was good size. Staff was friendly. Hotel was a 4 min walk to the beach

2025-08-26 • via Nuitee
B
Betty
10
Pros:

The front desk, John was super friendly and absolutely a hospitality professional. The hotel was very quiet and relaxed atmosphere. I will definitely stay again!

2025-08-25 • via Nuitee
J
Judy
8
Pros:

Very small parking lot

2025-08-24 • via Nuitee
E
Elizabeth • family_with_children
6
Pros:

The property is old and needs to be updated. The pictures are misleading. Nice pool, decent staff and clean rooms. Walls, ceiling, gates, and overall infrasture of the building are dilapidated.

2025-08-24 • via Nuitee
L
Lori • family
6
Pros:

I don’t usually complain about places we stay because 99% of the time they’re wonderful, this place was in an excellent location. The rooms were nice enough, a little outdated. But what occurred both nights we stayed there and after talking with other people staying there also Was that kids were running around outside at midnight and after yelling, goofing off, these were young kids I would say under 12. When my husband finally got up at midnight and asked them where their parents were they said they were in their rooms so not only were these kids loud, but they were totally unsupervised both nights. We had talked with other people that had said that it had been going on for a few nights. People at the front desk were very apologetic but young themselves and didn’t really have any answers for us. I probably will not stay here again.

2025-08-18 • via Nuitee