Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Wonderful food
Cons:
Cleanliness issues
Service delays
High meal prices

Categories

Cleanliness
6.61
The room was bland and boring, lacking any character, smelt terrible and was not very clean.
Service
8.58
Some issues with service noted, but friendly and attentive staff overall.
Location
9.12
Conveniently located for evening events and good views.
Room Quality
8.07
Rooms were comfortable and spacious but had some cleanliness issues.
Amenities
9.1
Beautiful hotel and grounds, with good facilities.
Value for Money
7.56
Some meals were expensive for the quality received.
Food and Beverage
9.11
Excellent restaurant with good food, some inconsistencies in specific meals.
Overall Experience
9.08
Overall a lovely experience with some noteworthy negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 02:47

Property Description

Historical Charm and Modern Comforts

Victorian Elegance: Experience the allure of a historically listed Victorian house in the picturesque Vale of Evesham, just a short drive from Worcester.

Fine Dining and Scenic Views

Gastronomic Delights: Indulge in fine British cuisine crafted from local ingredients while enjoying stunning views of the dining terrace or formal gardens.

Comfortable Accommodation with a Touch of Luxury

Tranquil Retreat: Relax in traditionally furnished rooms featuring en suite bathrooms, free Wi-Fi, and charming traditional features for a truly memorable stay.

Book now to immerse yourself in the unique blend of history and luxury at The Wood Norton.

Important information:

Please note that all extra beds are upon request only.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Location

Guest Reviews

8.4
Based on 1760 reviews
Cleanliness: 6.61
Service: 8.58
Location: 9.12
Room Quality: 8.07
Amenities: 9.1
Value for Money: 7.56
Food and Beverage: 9.11
Overall Experience: 9.08
J
James solo_traveller gb
10
Just perfect
Pros:

Beautiful

Cons:

Na

2026-08-08 via Nuitee
J
julia solo_traveller gb
7
2026-08-07 via Nuitee
K
Katrien family_with_children be
6
Pros:

Ligging

Cons:

Verwarrende info ivm zwembad. En 80% van personeel had er geen zin in.

2026-08-07 via Nuitee
L
Lilian family_with_children dk
8
Var glad for opholdet på hotellet
Pros:

Udsigten fra terrassen og ophold på stedet

Cons:

Maden var ikke i standard til så smukt et hotel

2026-08-06 via Nuitee
J
Joy solo_traveller gb
9
Family and friends meet up.
Pros:

Peaceful surrounding. Pleasant gardens to walk around.
Nice outside patio for sitting with drinks and food.
Good choice of breakfast beautifully cooked and nice tasting.

Cons:

Nothing not to like during this visit.

2026-08-06 via Nuitee
D
Debora extended_group gb
7
Pros:

Lovely characterful hotel in very picturesque surroundings. Recent addition of access to the wellness spa in the neighbouring property was a bonus

Cons:

Some of the staff let my overall experience down. It was noticeable the difference between those who were pleasant and those who gave the impression they didn’t really want to be there. I am very conscious staff should be treated well by customers so I am always very pleasant and thankful as a customer but, two in particular at the hotel were possibly unsuited to a customer facing role.

2026-08-06 via Nuitee
N
Nikki couple gb
8
Really lovely stay for my husbands birthday..will definitely come back!
Pros:

Felt grand without being ostentatious. Beautiful grounds with lovely outside eating area and quite space to sit in rose garden. The grounds aren’t big but didn’t need to be. Perfect for visiting the Cotswolds and was in lovely area. Staff were very friendly and helpful and even gave us free drinks for my husbands birthday and our Anniversary. The building was lovely. The room was spacious and room and bathroom were clean and fabulous big bed. Snooker room lovely extra.

Cons:

The lighting in the main parts of the hotel was so dark!

2026-08-03 via Nuitee
B
B8349VGclaireb Couples
6
So much they don’t tell you…
Pros:

Whoever produced the website for this hotel did a very good job. It is presented as a very smart country house hotel and to be fair, the interior decor of the main building and location do not disappoint. Sadly though, there were plenty of other things that did. Nowhere does the website state that the main part of the business here is a retirement village which becomes very apparent on arrival. Only one person on reception - who could not even raise a smile to me when I stood for over five minutes unacknowledged while she was on the phone. There is also a distinct lack of signposting directing you both around the main building and to the car parking. The car park situation is frankly a disgrace. Area by hotel very limited - supposedly for drops offs and disabled but clearly being abused and was not monitored by staff to ensure correct usage. The main car park is UP a hill - and a fair distance from the hotel when carrying heavy bags. Only way back DOWN is to walk on the road or risk injury on the steep stepped stony path at the side of it. We also saw a car rolling backwards after being parked as it is on such a slope and there is very little space for reverse turning. Totally unsatisfactory situation all round. We stayed in an’ accessible room ‘in the Pear Tree Mews Annexe. About eighty yards from the main building, UP another slope and not drivable.How anyone with mobility needs is supposed to get there in the first place is a mystery. Heaven help them if it is raining. When you do, there is no number on the door which you enter from the courtyard and finding the right one involved guesswork. Our room was definitely not ‘ immaculate’ as the website states all the rooms are - tired and functional might be a more apt description It even - as another review also stated, still retained a few old round pin plugs.
Breakfast in the main hotel ( when we found the room it was in ) was reasonable but for a hotel which is promoting itself as exceptional - one would expect coffee to be brought to your table and not be faced with a self service coffee machine. There were not nearly enough staff to ensure good customer experience - and the use of the coffee machines is testament to the owners way of finding ways to do without them. We overheard other guests who had stayed in the main building expressing serious concerns about their stay too and were far from happy.
In short, this property has the potential to be - everything the website portrays it as - it is a beautiful building in lovely grounds with stunning views. What it needs is for somebody to take that seriously and ensure that it really does deliver what it claims to.

2026-07-25 via Tripadvisor
A
Adams solo_traveller gb
10
2026-07-25 via Nuitee
A
Alice solo_traveller gb
10
Pros:

Beautiful setting and lovely rooms

2026-07-24 via Nuitee
B
brianbX1819OB Couples
4
Disappointing and poor all round!
Pros:

Extremely disappointing in terms of the quality of service, lack of adequate signage, horrendous parking on offer, path from car park which doesn’t comply with any health & safety regulations, and very tired rooms which are poorly ventilated. The previous night we stayed in a Holiday Inn Express which was significantly better all round than the Wood Norton. Not recommended!

2026-07-22 via Tripadvisor
A
Aleksiia couple be
10
We really liked our stay!
Pros:

It’s absolutely stunning. The place, the views, the room…everything was beautiful

Cons:

No AC in the room

2026-07-22 via Nuitee
E
Edson couple gb
10
Room beautiful location stunning restaurant manageress and staff exceptional
Pros:

Breakfast was good
Location beautiful

Cons:

We tried for 90 minutes to phone hotel from car on our way down no reply !!!
Had disabled parking booked could not use as all full with non disabled people’s cars when we informed reception were told yes we know but nothing was done about it and one visitor parked sideways across two disabled bays unbelievable!!!

2026-07-22 via Nuitee
P
Peter couple gb
8
very relaxing .
Pros:

Great Building and gardens.

Cons:

we prefer the main house to staying in the annex.

2026-07-21 via Nuitee
J
janice couple gb
10
2026-07-20 via Nuitee
K
Kristy solo_traveller gb
6
Pros:

Staff helpful
Beautiful building

Cons:

No usb near bed
Bathrooms a bit tired
Breakfast needed to have more staff and another coffee machine

2026-07-20 via Nuitee
B
Brena solo_traveller gb
8
All in all a restful and comfortable stay. Would definitely return but maybe choose a different room location if during
Pros:

Beautiful situation, friendly staff, parking, gardens and view from terrace. Breakfast excellent with ample choices of hot or cold.

Cons:

Room in annexe was spacious with a comfortable bed. It was cool with a small window looking out ti a low wall and shrubs ( during heatwave). This was most welcome but perhaps the same room could feel cold and dark in the winter months. Bathroom spacious but on close inspection the tiles could do with a deep clean.

2026-07-20 via Nuitee
S
sandra couple ch
4
Veel te veel geld betaald voor een totale teleurstelling. We zijn na 1 nacht weggegaan, terwijl we voor 2 hebben betaald
Pros:

Het originele gebouw en de ligging.

Cons:

Al het andere. Onvriendelijke receptioniste bij aankomst. Dame in het restaurant had echt geen zin in gasten. Kamers zijn totaal vergaan: overal vlekken, zelfs op het plafond. Meubels nog uit de jaren 80, alles kapot, verkleurd en valt uit elkaar.
Het gebouw en tuin worden absoluut niet onderhouden: vieze ramen, waarvan meerdere kapot zijn. Planten groeien in de dakgoot, binnen ruimtes van het gebouw zijn nog nooit schoon gemaakt. Tuin wordt op 1 plek besproeid maar niemand verplaats die zodat verder alles dood is.
Het is overduidelijk dat men het totaal heeft opgegeven. Heel jammer.

2026-07-18 via Nuitee
K
Katie couple gb
8
2026-07-18 via Nuitee
J
Jennifer extended_group gb
9
2026-07-18 via Nuitee