QT Sydney

Hotels
•
QT
8.9 (3197 reviews)
49 Market Street , Sydney , au

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Room quality issues
Limited amenities

Categories

Cleanliness
8.45
Mentioned issues with room clutter and occasional wet bathrooms indicate that cleanliness may not meet the highest standards.
Service
9.55
Outstanding service highlighted by multiple reviews, particularly praising specific staff members.
Location
9.35
Excellent location noted in several reviews, with proximity to attractions and public transport.
Room Quality
8.35
Rooms described as spacious, but some comments about decor and lack of amenities like cups and kettles provide a less favorable view.
Amenities
8.75
Some good amenities were mentioned, but issues like air conditioning and no kettle noted.
Value for Money
8.95
Generally seen as good value for money, though some reviews indicate the hotel showing age.
Food and Beverage
8.55
Breakfast service generally good, but mixed feelings about menus.
Overall Experience
9.25
Overall experience is rated highly with an impressive stay, despite some minor cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:18

Property Description

Luxurious Design and Prime Location
QT Sydney, located just a stone's throw away from Hyde Park and Pitt Street Mall, offers a unique blend of history and modern luxury. Set in the iconic Gowings Department Store and Sydney State Theatre, the hotel boasts designer furnishings and top-notch amenities for a comfortable stay.

Gourmet Dining and Relaxation
Indulge in a culinary journey at the on-site Gowings Bar and Grill, serving up a fusion of classics and contemporary dishes. For a taste of Paris, head to Parlour for all-day dining. After a day of exploring the city, pamper yourself at the spaQ or unwind with a cocktail in hand.

Vibrant Nightlife and Nearby Attractions
With a plethora of nightlife options just minutes away, you can experience the vibrant pulse of Sydney after dark. Explore nearby attractions like Circular Quay, Royal Botanic Gardens, and Bondi Beach, all within easy reach from the hotel.

Ready to experience the best of Sydney at QT Sydney? Book your stay now for a memorable and luxurious getaway.

Important information:

Please note that there is a 1.5% charge when you pay with a Visa and Mastercard credit card and a 3.5% charge when you pay with an American Express or Diners Club credit card.

Please note that all credit cards incur 1.08% credit card surcharge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs AUD 49 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 3197 reviews
Cleanliness: 8.45
Service: 9.55
Location: 9.35
Room Quality: 8.35
Amenities: 8.75
Value for Money: 8.95
Food and Beverage: 8.55
Overall Experience: 9.25
T
Talis • solo_traveller • ee
7
2026-05-30 • via Nuitee
J
Joshua • solo_traveller • au
9
Sydney
Pros:

Great hotel in the heart of Sydney city. Amazing room with views over Sydney.

Cons:

Nothing

2026-05-30 • via Nuitee
B
Bryce • solo_traveller • nz
8
A cool hotel but i've ticked the box and wouldn't race back there.
Pros:

A stylish, well-located hotel with an outstanding selection of minibar items and in-room snacks, albeit at premium prices. The upstairs restaurant is excellent and well worth a visit. The downstairs restaurant looks the part, but the food offering and beer selection are fairly limited and lack the same appeal.

Cons:

My requested check-in time had been confirmed in advance, but upon arrival, I still had to wait around 45 minutes for my room to be prepared. After coming straight from the airport, that was frustrating.

The rooms are quite small and feel dark and gloomy. If you want natural light, you're forced to open the curtains and sacrifice your privacy, as the neighbouring building looks directly into my room. I'm not sure how many rooms are affected by this issue.

The hotel entrance is also a little confusing. Signage is limited, and it isn't immediately obvious where the reception is located. The lift is tucked away inside the restaurant entrance, which left me wondering if I was even in the right place. While having dinner, I noticed several other guests appearing equally confused, so I don't think I was alone in feeling that way.

2026-05-30 • via Nuitee
N
Nicole • solo_traveller • au
3
2026-05-30 • via Nuitee
A
Amy McMurtrie • couple • au
9
Weekend retreat after a stressful move.
Pros:

We loved the aesthetic of the hotel, the bed was very comfortable, we loved the robes and shower. The staff were very helpful and knowledgeable about venues we could eat at in the area.

Cons:

The bath was too small, we would have liked a longer bath tub.

2026-05-30 • via Nuitee
N
Nicholas • family_with_children • nz
10
Brilliant weekend in Sydney
Pros:

Loved the location and the room.
Perfect location for transport and getting to Vivid

2026-05-29 • via Nuitee
S
Shabiha • couple • au
10
Fun hotel with spacious rooms and friendly staff in an excellent location
Pros:

Spacious rooms and quirky decor made for a fun stay! Felt like you were transported to New York

Cons:

Nothing

2026-05-29 • via Nuitee
A
Amarbayasgalant • couple • mn
10
Pros:

Vibe and decoration

Cons:

Entrance

2026-05-28 • via Nuitee
K
Kelly • couple • au
10
2026-05-28 • via Nuitee
K
Kelly • couple • au
9
2026-05-27 • via Nuitee
I
ITALYCORA • solo_traveller • it
9
Business e svago
Pros:

STANZA COMODA E CONFORTEVOLE, PERSONALE GENTILE, ATMOSFERA ACCOGLIENTE.

Cons:

Inconveniente: non hanno adattatori per prese europee, in passato li fornivano in stanza.

2026-05-27 • via Nuitee
G
Genevieve • solo_traveller • au
6
Ok but wouldn't stay again.
Pros:

Very well located, literally in the middle of Sydney CBD. Check in staff were friendly but I think there could be room for improvement. Overall feel is very quirky and cool. Hotel room was a decent size.

Cons:

Furniture is starting to look a little shabby. The hallways and lobby is really really dimly lit. I get that this was to create a vibe of some sort but it was genuinely too dark and hard to see. The cafe staff on the bottom floor were really rude when I said I only wanted a coffee, not food. The hotel was very busy due to a couple of events on within the hotel and nearby so check in was all a bit chaotic. I've stayed in Wellington, Newcastle and Melbourne QT Hotels and they were all a more enjoyable stay than this.

2026-05-27 • via Nuitee
M
Melanie • solo_traveller • au
7
Pros:

Great location, friendly staff, love a room with a bath, comfy bed

Cons:

The room was uncomfortably dark and the see-through bathroom door would've been a problem if I wasn't staying there alone

2026-05-25 • via Nuitee
K
Kelly-Anne • family_with_children • au
5
Good location - service needs work
Pros:

Great location and lovely decor

Cons:

Check in was late which impacted on my plans in sydney. Sheets on bed were so squeaky that it woke me every time I rolled over. Milk frother didn’t have a base, making it redundant.
Staff in restaurant were unhelpful, stating that there was a 30 minute wait for a table, so we sat on bar stools and ordered nearly $100 worth of bar food and then the waiter offered us a table to sit and enjoy our food. The maître did not allow this, saying the table was booked, but it sat empty the whole time we were there.

2026-05-24 • via Nuitee
G
Grant • extended_group • au
10
2026-05-24 • via Nuitee
M
Mark • couple • au
10
Exceptionally exceptional as usual.
Pros:

The unusual hidden aspect. The x factor.
Position.

2026-05-24 • via Nuitee
K
Kelli • couple • au
7
Unfortunately I didn’t feel the bed was to standard of a 5 star hotel.
Pros:

Handy location. Retro decor

Cons:

The bed was so uncomfortable and spongy. It was a really bad night sleep as a result.

2026-05-23 • via Nuitee
L
Louisa • family_with_children • au
9
2026-05-23 • via Nuitee
J
Jan Sharon • family_with_children • ph
8
Great stay!
Pros:

Very convenient. Check in was fast & efficient. Our flight arrived early so we requested to have atleast 1 room available for early check in, surprisingly they had both rooms ready before noon.

Cons:

Rooms and hallways were a bit dark. Ref was packed with mini bar selections. I had no space to place my drink

2026-05-23 • via Nuitee
A
Adele • couple • au
5
Great location, wasn’t the best value for money
Pros:

Location was great

Cons:

Room smelt stale, staff made me wait both in check in and check out even though there wasn’t any other guests around during that time

2026-05-23 • via Nuitee