Fairmont Makati

The Fairmont Makati team made our 20th wedding anniversary truly special. From the excellent, spacious room to the consistently proactive and attentive service, everything was thoughtfully prepared. We were especially touched by the surprise setup waiting for us when we returned to our room. It made the celebration even more memorable.

We also enjoyed the lunch buffet, which was as sumptuous and satisfying as always. Over the years, this has become our go-to place for anniversaries because of the consistently wonderful experience.

Thank you for making each celebration meaningful. Keep it up!

The location is brilliant—literally steps away from the Greenbelt malls, making shopping and dining incredibly easy. My room was huge, stunning and felt truly luxurious, providing the perfect space to unwind. What really sets this hotel apart, though, is the Filipino hospitality. The staff are warm, attentive, and genuinely make you feel welcome.
Easily one of the best stays I’ve ever had!
Would love to come back to Philippines and no guesses on where to stay

ロケーションが非常に良い
スタッフが優しい

Magnificent stay at the Fairmont and Raffles Makati. I stayed on two different occasions, and both times the staff, service, and accommodations were impeccable.

The Concierge team was incredibly accommodating and helpful with all my requests. A special thank you to Mayumi, the Chief Concierge, as well as Gilbert and the front desk staff for making each stay truly special.

The Fairmont Executive Lounge team were also very warm and pleasant, which added even more to the experience.
The location is fantastic, close to everything—and the service is truly top-notch. I would definitely stay here again and highly recommend it to anyone visiting Makati.

The Location is perfect, Greenbelt is across the road, shops , cafes and restaurants.
The Hotel is super clean and the rooms are very spacious and comfortable.
The staff ... this is were your stay becomes an experience or a past memory.
The staff are absolutely fabulous! Very polite and welcoming. The staff at Macaron Cafe definitely make your stay enjoyable and memorable. Fantastic service and exceptional service.

Booking . Com

From pick up at the airport, easy check in, wonderful & polite helpful staff, lots to choose from Buffett breakfast. My husband & I thoroughly enjoyed our time at The Fairmont. Recommend having a massage!

Amazing hotel with great staff. Hotel is clean and well positioned in Manila. The value for money and selection and quality of food in the restaurant was exceptional.

Tout.

Stay was perfect overall.

During our first week of January stay, we were pleasantly upgraded—thank you to Janine from the Front Office for the thoughtful gesture. There was a certain smell in the room, but DM Inah promptly checked on us and even offered a late check-out, though we had to leave early. Much appreciated.
Special thanks as well to Dewey and Francis from Concierge for their assistance.

On our last stay during the third week of January, we were again upgraded, this time to a room with a beautiful pool view. Our request for a late check-out was granted, which we truly appreciated. However, there were no amenities set up in the room despite being a Silver member and a birthday celebrant. We had to request this from Royal Service—thank you to Borge for making the effort to arrange it.

A heartfelt thank you to DM Inah, who once again took great care of us, and to Francis from Concierge for his consistent support. Also, special mention to Govind and Ron Cruz from the Front Office for their assistance.

Overall, a wonderful stay with excellent service from the team. 😊

Great place great caring great room nice food

الموقع كان ممتاز قريب من كل الأماكن والمولات ،، الامن ولامان ممتاز هنا

Cold AC, clean facilities, good service, good location for Makati

Great location. Clean rooms. Great breakfast buffet and staff.

This is one of the best hotels I've ever stayed in (and I travel frequently)!!! Absolutely love the hotel, food and service. We had a very delayed flight (multiple times delays) and they were on top of everything and right there to pick us up and get us our rooms immediately! Anything you needed, they were there instantly! The concierge team was fabulous and helpful! There is not one employee in that hotel that didn't say hello and always asking if we needed anything. We felt like VIP's! The hotel breakfast is the best we've ever had! There are so many choices and made to order choices that anyone can find plenty to eat! We had NYE dinner at Mireio and it was spectacular! Enjoyed talking with the executive chef and staff! The rooms were quiet, comfortable, large and had everything you needed! My daughter's family needed a rollaway bed and they said it was like a "real" bed, not the thin mattress rollaways you usually get. I can't say enough good things about the hotel, service, food and employees! Thank you for a great trip!

My husband and I have been staying at Fairmont Makati for over a decade and once again, this stay has reminded us exactly why we remain so loyal.

We have just checked in for a short three night visit before heading back to Melbourne, and from the very beginning the experience has been flawless.

A special mention must go to Sam Gil, Guest Experience Lead. From coordinating our arrival and departure details ahead of time, to ensuring our requested floor was arranged, everything felt effortless. We were delighted to return to our room after drinks at Mistral to find a thoughtful welcome amenity waiting for us, and Sam even rang shortly after we checked in just to make sure everything had gone smoothly.
That level of care is rare and deeply appreciated.
Since Sam began working across both Fairmont and Raffles Makati, the uplift in service standards has been genuinely noticeable. His leadership, attention to detail and genuine passion for guest experience shine through in every interaction.

We would also like to commend Roza at Mistral, who was absolutely wonderful. Warm, professional and attentive, she made our evening at the rooftop bar even more memorable.
After so many years of staying here, it is comforting to know that Fairmont Makati continues to deliver not just beautiful rooms, but exceptional people. Service like this is what turns a hotel stay into a relationship.

We will always come back.

From walking into the Fairmont to entering our room , the service was outstanding
The nice smell of the hotel and elegance of the foyer was pleasant to experience. The high ceiling in the bedroom administration, made the room feel grand
Fairmont won’t disappoint you