Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent location (often sea-facing)
Very good breakfast and wide food variety
Helpful and responsive staff reported by many
Clean and spacious rooms reported by several guests
Well-equipped gym and good on-site facilities
Cons:
Serious cleanliness incidents for some guests (bed bugs, damp towels)
Old/outdated rooms and worn carpets; maintenance issues (damaged chair, corridor carpets)
Inconsistent front-desk/service for some guests
Some room equipment and laundry service issues
Perceived high price / value concerns by a portion of guests

Categories

Cleanliness
7.5
Mixed reports: several guests praised cleanliness of rooms and public areas, but there are multiple serious complaints (bed bugs, damp towels, old/dirty carpets, and isolated unclean incidents) that lower the score.
Service
8.9
Generally helpful and responsive staff cited frequently (helpful reception, amazing staff, good responsiveness), though a number of reviews mention uncooperative or inconsistent front-desk service.
Location
9.3
Location repeatedly praised (excellent/sea-facing/good location) across many reviews and considered a strong point.
Room Quality
7.8
Mixed: some rooms described as clean and spacious, but several guests report outdated rooms, damaged furniture, old corridor/room carpets, damp towels and in extreme cases bed-bug incidents.
Amenities
8.9
Facilities are seen as a strength by many (well-equipped gym, good on-site facilities, smoking floor option), though some maintenance and limited entertainment/activity comments reduce the score slightly.
Value for Money
8
Mixed perceptions: some guests call it good value, others say price is a bit high or not worth the fare, producing a moderate score.
Food and Beverage
9.5
Consistently strong positive feedback for breakfast and food variety (described as sumptuous, excellent, wide selection); a few notes that restaurant prices are high.
Overall Experience
9.7
Overall stays are largely positive with excellent location, food and many satisfied guests; however isolated severe negative incidents (notably bed-bug and overcharge reports) are present but do not dominate the overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:37

Property Description

Luxurious Property by Vembanad Lake
Nestled by Vembanad Lake, Crowne Plaza Kochi offers modern design, exceptional hospitality, and a strategic location for business and leisure travelers.

Spacious Rooms and Dining Options
Featuring 269 spacious rooms with scenic views, 24-hour in-room dining, and indulgent spa services. Enjoy diverse dining options at on-site restaurants like Aroma, Mosaic, Skygrill, and Zoka.

Versatile Event Spaces
An excellent venue for corporate and social events, with fully equipped meeting rooms, advanced technology, and indoor/outdoor spaces. The pillarless ballroom accommodates up to 600 guests, while the Backwater Pavilion hosts up to 2000 guests in a tranquil waterfront setting.

Experience luxury and convenience at Crowne Plaza Kochi - Book your stay now!

Important information:

Please note that interconnecting rooms are available on request.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: COK

Location

Guest Reviews

8.7
Based on 1837 reviews
Cleanliness: 7.5
Service: 8.9
Location: 9.3
Room Quality: 7.8
Amenities: 8.9
Value for Money: 8
Food and Beverage: 9.5
Overall Experience: 9.7
V
Vidya • couple • us
8
2026-10-30 • via Nuitee
N
NASSER • couple • om
4
2026-10-27 • via Nuitee
R
Rok • solo_traveller • si
9
2026-10-25 • via Nuitee
D
Durga Prasad • extended_group • in
9
Comfortable overnight stay
Pros:

Breakfast was sumptous. Good number of varities. Staff was helpful

2026-10-21 • via Nuitee
S
Sudheer • solo_traveller • ae
9
2026-10-20 • via Nuitee
Z
Zabin • couple • qa
8
Pleasant stay
Pros:

Good location

Cons:

The towels in the room didn’t feel dry. It was damp

2026-10-18 • via Nuitee
N
Narinder • couple • gb
9
Great stay - good value for money great breakfast
Pros:

Good location for us - excellent facilities good food selection with fresh options

Cons:

N/a

2026-10-18 • via Nuitee
K
Khalid • extended_group • ae
10
افضل مكان في المنطقه
Pros:

كل شي المكان والموظفين والتعاون رائع

Cons:

لا شي

2026-10-18 • via Nuitee
M
Michael • solo_traveller • ca
10
2026-10-17 • via Nuitee
A
Angela • extended_group • in
10
2026-10-17 • via Nuitee
J
Junaid • couple • in
9
2026-10-16 • via Nuitee
N
NEEMA • couple • in
10
Pros:

Foods

2026-10-15 • via Nuitee
J
jayalal • couple • ie
10
2026-10-13 • via Nuitee
P
Prasanth • solo_traveller • in
10
Pros:

Na

Cons:

Na

2026-10-12 • via Nuitee
A
Amna • solo_traveller • ae
5
لا يستحق قيمة الأجرة. لا يوجد عازل للصوت . غير مناسب للراغبين في الهدوء
Pros:

النظافة

Cons:

تعامل موظف الاستقبال

2026-10-10 • via Nuitee
P
Paul • couple • nz
8
Pros:

The rooms were clean and spacious .The food was exceptional.and staff were amazing.

Cons:

The laundry service was not up to the same standards

2026-10-09 • via Nuitee
A
ADARSHKUMAR • family_with_children • au
8
2026-09-19 • via Nuitee
K
KHALID • couple • sa
10
Pros:

الاستقبال
نظافة جميع مرافق الفندق
تجاوب الموظفين

Cons:

عدم وجود موظف يتكلم اللغة العربيه

2026-09-19 • via Nuitee
M
Muhammed • extended_group • in
10
2026-09-16 • via Nuitee
S
SHAMEES • extended_group • in
6
Breakfast & Dinner is excellent, staff’s are very corporate. Nice ambience
Pros:

Nice location

Cons:

Damaged chair in room and corridor carpet is not clean

2026-09-16 • via Nuitee