Residence Diaz

Hotels
Independent
8.2 (2578 reviews)
Via Diaz, 86, Como, CO, 22100 , Como , IT

Children allowed
Pets allowed

Facilities

Express check-out
Offsite parking discounted rates available
Free WiFi
Terrace
Garden
Luggage storage
Express check-in/check-out
Street parking
Wheelchair accessible
Hiking/biking trails nearby
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Modern and spacious rooms
Cons:
Extra charges for services
Inconsistent room amenities
Minor maintenance issues

Categories

Cleanliness
8.01
Generally clean with some minor maintenance issues mentioned.
Service
8.98
Staff was friendly and responsive, providing good service.
Location
9.02
Central and convenient location, close to attractions.
Room Quality
8.47
Modern and spacious rooms, though some issues noted.
Amenities
7.5
Limited amenities; some guests sought additional comforts.
Value for Money
7.46
High price point relative to some shortcomings noted by guests.
Food and Beverage
8.01
No specific mention of food services, standard quality expected.
Overall Experience
8.18
Overall satisfactory experience despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:27

Property Description

Recreational Activities and Views
Take advantage of bicycles for rent and enjoy the view from the terrace and garden.

Convenient Amenities
Enjoy complimentary wireless internet, a hair salon, and an on-site vending machine.

Comfortable Accommodations
Individually decorated guestrooms with kitchens, down comforters, and premium bedding.

Experience a blend of comfort and convenience at Residence Diaz. Book now for an unforgettable stay!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Up to 3 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: MXP

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Smoking

    No smoking

  • Pets

    Pets welcome

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

8.2
Based on 2578 reviews
Cleanliness: 8.01
Service: 8.98
Location: 9.02
Room Quality: 8.47
Amenities: 7.5
Value for Money: 7.46
Food and Beverage: 8.01
Overall Experience: 8.18
L
Lutchenkov family_with_children rs
10
2026-03-28 via Nuitee
F
Federico family_with_children ch
9
2026-03-27 via Nuitee
A
Atzeri solo_traveller it
9
Tutto perfetto, staff accogliente, posizione, pulizia, tranquillità. Consigliato
Pros:

Posizione, camera

2026-03-26 via Nuitee
E
Elena solo_traveller de
8
Pros:

Super Lage

2026-03-25 via Nuitee
H
Henrike family_with_children de
8
Sehr gut gelegenes Appartement mitten in der Altstadt, kurzer Weg zum Supermarkt und zum See, sehr geräumiges Zimmer.
Pros:

Sehr sauber, gute Ausstattung, warm

2026-03-25 via Nuitee
A
Akihiro solo_traveller jp
9
2026-03-24 via Nuitee
A
Angela solo_traveller es
8
Pros:

Está bien situado y es tranquilo

2026-03-23 via Nuitee
P
PICCININI family_with_children it
9
2026-03-22 via Nuitee
S
Silvia family_with_children sk
10
2026-03-22 via Nuitee
P
Pasquale family_with_children ch
10
Pros:

Top Lage und grosszügige Wohnung

2026-03-21 via Nuitee
B
Bruna family_with_children it
10
2026-03-20 via Nuitee
J
Jayne family_with_children es
10
2026-03-20 via Nuitee
A
Annemieke family_with_children nl
6
Zeer basic en koel
Pros:

Goede locatie, prettig contact met medewerkster.

Cons:

Het was ijskoud in het appartement (februari), omdat de vloer ook van tegels is (in de zomer waarschijnlijk prettig) was het nog onaangenamer. Het appartement (in dependance) was erg ongezellig en kaal ingericht. Prima voor een nacht maar niet om langer te verblijven.

2026-03-20 via Nuitee
S
SZOSZI extended_group hu
9
Pros:

Nagyon jó helyen fekszik a szálláshely.Rövid sétára van a tó,éttermek,kávézók,tömegközlekedés.Kapukóddal gyorsan,egyszerűen tudtuk az apartmanokat elfoglalni.Bár a szállásadóval nem találkoztunk de mindig pontosan,érthetően küldte az információkat,Külön köszönet érte.Csomagmegőrző is van ha valaki korán érkezik.Nyolcan voltunk kettő apartmanban,kényelmesen elfértünk.Kifogástalan tisztaság fogadott minket.Biztosan visszatérünk majd.Mindenkinek ajánlom ezt a kiváló szálláshelyet.

2026-03-19 via Nuitee
B
Barbara Saba Savoia solo_traveller it
6
Seconda visita
Pros:

Bell'appartamento, posizione ottima, buon prezzo.

Cons:

È la seconda volta che soggiorno qui e Purtroppo questa volta c'è stato un problema con le lenzuola del letto, ho dovuto disfare tutto per ispezionare . L'ho dovuto segnalare due volte poiché al numero di telefono con cui dovevo interagire non ha risposto nessuno, per quanto fosse un'ora prima del termine del servizio. Si è trovata una soluzione, per fortuna. Forse il gerente sottostima che trovare certi animaletti (non era una formica) fra le lenzuola può preoccupare e creare stress nel cliente e magari una frase o un piccolo gesto di scuse sarebbero stati apprezzati.
Aggiungo che, non essendo il primo caso, sarebbe il caso di prendere provvedimenti sulla scelta della lavanderia a cui affidarsi?
Mi dispiace perché vengo con regolarità a Como e per il resto è una struttura valida e in precedenza mi ero trovata benissimo.

2026-03-19 via Nuitee
M
Mirko Enea family_with_children it
10
Pros:

In posizione centrale, vicino a al lago ed alla stazione. Stanza favolosa, presenti tutti i comfort e pulizia top! Gestione degli spazi incredibile! Rapporto qualità/prezzo eccellente. Abbastanza tranquillo durante la notte.

2026-03-18 via Nuitee
T
Tamar solo_traveller ge
7
2026-03-17 via Nuitee
A
Agata solo_traveller it
8
2026-03-16 via Nuitee
M
Michael family_with_children de
9
Pros:

Sehr netter Empfang. Check-in war an diesem Tag sogar früher möglich.

2026-03-16 via Nuitee
P
Postadan extended_group at
6
Pros:

The location

Cons:

The furnitures

2026-03-16 via Nuitee