HARRIS Hotel & Conventions Malang

Hotels
8.8 (221 reviews)
Jl Jend A Yani Utara, Riverside C-1 , Malang , ID

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Comfortable and spacious rooms
Delicious and varied food
Cons:
Cleanliness issues
Some amenities noisy
Perceived high cost for value

Categories

Cleanliness
7.88
Several mentions of cleanliness issues, particularly with bugs and maintenance required.
Service
9.85
Consistently praised for friendly and helpful staff, exceeding expectations.
Location
8.89
Positive feedback on quiet and green surroundings, though some mentions of noise from villas.
Room Quality
8.34
Rooms described as comfortable and spacious, but some issues with cleanliness and maintenance.
Amenities
8.87
Good pool and breakfast, but some amenities reported as noisy.
Value for Money
8.33
Views on value vary, some think it too expensive for conditions.
Food and Beverage
9.38
Food praised for variety and quality; notable mention for exceptional staff.
Overall Experience
8.85
Generally positive with a memorable experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:10

Property Description

Luxurious Amenities

HARRIS Hotel & Conventions Malang offers a range of luxurious amenities for a comfortable stay. With 3 outdoor pools, a fitness centre, and a spa offering pampering treatments, guests can truly relax and unwind during their visit.

Convenient Location

Situated just a short drive from popular attractions such as Araya Golf Course and Malang Town Square, this hotel provides easy access to key destinations in the area. Additionally, the airport shuttle service makes travel hassle-free for guests.

Exceptional Dining Experience

Guests can enjoy a delightful dining experience at HARRIS Café, where Indonesian and international menus are available. For added convenience, meals can also be delivered to the guests' rooms, ensuring a satisfying culinary experience throughout their stay.

Book your stay at HARRIS Hotel & Conventions Malang now to experience luxury, convenience, and exceptional dining!

Important information:

Breakfast is free of charge for children aged 0–6 years. A breakfast surcharge of 50% of the breakfast price per child applies for children aged 7–11 years. Children aged 12 years and above will be charged for breakfast as adults.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MLG

Location

Guest Reviews

8.8
Based on 221 reviews
Cleanliness: 7.88
Service: 9.85
Location: 8.89
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 9.38
Overall Experience: 8.85
T
theo5282 • solo_traveller • nl
7
2026-09-19 • via Nuitee
N
Niels Henrik Krogh • family_with_children • id
8
Good choice in Malang
Pros:

Nice place to stay in Malang. Vi stayed in one of the villas for 3 nights, they are spacy and well designed. Very nice pool area at the hotel. Good breakfast menu.

Cons:

Nothing

2026-09-14 • via Nuitee
L
Lehmann • couple • de
9
The personal is super nice and help u with everything, the service is great have nothing to complain about.
Pros:

It’s a little bit away from the Mainroad but not to far it’s quite and has lot of space u got 3 different pools, can get a massage and u have a gym and a restaurant

2026-09-14 • via Nuitee
H
Hannah Katharina • couple • de
6
Pros:

Bett, sehr bemühtes Personal, ruhige Lage, abseits von der Hauptstraße, Wlan

Cons:

alles wirkte etwas aufgesetzt, etwas renovierungsbedürftig , üppiges Frühstück, aber beim Kuchen konnte man zum Beispiel sehen, dass er schon alt war

2026-09-08 • via Nuitee
M
Merve • couple • ch
10
Recommended!
Pros:

The facilities and bed were fantastic - we slept incredible and the pool area and food was really good!

Cons:

The staff made a mistake at the cafe. They also always charge when you eat instead of writing it on the room and paying at check out…. Then make a mistake.

2026-08-28 • via Nuitee
F
Francesca • solo_traveller • it
9
2026-08-23 • via Nuitee
M
Merel • solo_traveller • nl
8
2026-08-17 • via Nuitee
M
Mohammad • family_with_children • id
8
Pros:

Great location and great hospitality staff

Cons:

None

2026-08-14 • via Nuitee
A
Angus • family_with_children • nl
8
Amazing staff and great facilities.
Pros:

The staff always went above and beyond. They were warm, friendly and very helpful. The pool is beautiful and the breakfasts very good. We would stay again.

Cons:

The villas could do with a bit of an update. They are tired in areas and the bathrooms could do with renovation.

2026-07-21 • via Nuitee
M
Michael John • family_with_children • gb
9
would be happy to rebook another stay here in the future
Pros:

very pleasent

2026-07-14 • via Nuitee
D
Dyah • solo_traveller • id
9
2026-07-06 • via Nuitee
H
Hilde • family_with_children • it
10
Relax a 5 stelle
Pros:

Ottima colazione, staff molto gentile, tutti sempre disponibili, piscine molto belle. Stanze pulite , letti comodi.

Cons:

Nulla

2026-07-05 • via Nuitee
F
Florian • solo_traveller • pl
10
Comfy room, fast and stable internet connection
Pros:

I had a great stay :) The staff was very friendly, the room was spacious, comfy and the pool was amazing!
The WiFi connection was really good. The internet was fast, stable and reliable. I work remotely (WFH), so a stable internet connection is crucial for me. I didn't have any interruptions during my Zoom calls.
I highly recommend this place!

Cons:

-

2026-07-04 • via Nuitee
T
Tirsa • solo_traveller • nl
10
Pros:

Great hotel with a lot of facilities and very attentive staff.

2026-07-02 • via Nuitee
D
Dwi Okta Kurnianto • solo_traveller • id
9
Pros:

Love the villa and the jacuzzi.

Cons:

The AC not enough for the big area especially in the living room.

2026-06-25 • via Nuitee
E
Elsbeth • couple • nl
9
Pros:

Ruim. Fantastisch uitzicht. Heel vriendelijk personeel.

2026-06-25 • via Nuitee
H
Huda • extended_group • my
9
2026-06-23 • via Nuitee
N
Nugraha • solo_traveller • id
9
Pros:

The hotel surrounded with beautiful garden, nice jogging track , temperature 21⁰ in the morning , very comfortable

2026-06-08 • via Nuitee
J
Johannes • couple • nl
8
Relaxed hotel met mooi zwembad buiten het centrum
Pros:

Prachtig zwembad, indrukwekkende lounge

Cons:

De harde muziek bij terras en zwembad

2026-06-04 • via Nuitee
B
brenoh852 • Business
10
Business stay for 1 month
Pros:

Very good stay for one month, friendly people, good food, nice laundry and staff services
Especial thanks for Kamila, Shendy, Dinda, Berta and the restaurant guys!

2026-05-29 • via Tripadvisor