Hotel Poker

Hotels
7.1 (1005 reviews)
Via Milano 13 , Naples , IT
+39 081 344 3583

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Cordial employees
Convenient location
Cons:
Lack of cleanliness
Limited breakfast variety

Categories

Cleanliness
5.74
Several reviews indicate issues like dirtiness and bugs.
Service
8.71
Staff is consistently described as friendly and helpful.
Location
8.75
Location is praised for its proximity to the central station and convenience.
Room Quality
6.2
Rooms are described as small and with some unpleasant smells.
Amenities
6.23
General dissatisfaction with amenities, including poor maintenance.
Value for Money
7.69
Perceived to be reasonable, although some facilities fall short.
Food and Beverage
6.24
Breakfast options were limited and basic.
Overall Experience
7.21
Mixed sentiments; some positives but notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:38

Property Description

Central Location
Hotel Poker offers a prime location in Naples, just steps away from Piazza Garibaldi and Naples Central Station, making it a convenient choice for travelers looking to explore the city easily.

Comfortable Accommodations
The simply furnished rooms at Hotel Poker are equipped with modern amenities such as free Wi-Fi, LCD TV, and air conditioning, ensuring a comfortable stay for guests. The private bathrooms come with complimentary toiletries and a hairdryer for added convenience.

Local Dining and Attractions
Guests can enjoy discounts at a nearby restaurant-pizzeria or opt for in-room dining. Additionally, the hotel's proximity to a renowned pastry shop offering sfogliatella and key attractions like Naples Cathedral and Naples Harbour make it a perfect choice for experiencing the local culture.

Book your stay at Hotel Poker for a memorable Naples experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: NAP

Location

Guest Reviews

7.1
Based on 1005 reviews
Cleanliness: 5.74
Service: 8.71
Location: 8.75
Room Quality: 6.2
Amenities: 6.23
Value for Money: 7.69
Food and Beverage: 6.24
Overall Experience: 7.21
W
Widmer • solo_traveller • ch
7
Pros:

Nahe beim Bahnhof und trotzdem ruhig

2026-11-07 • via Nuitee
D
Denis • solo_traveller • cz
10
2026-11-01 • via Nuitee
D
denise • solo_traveller • it
7
Pros:

La seconda camera che ci è stata assegnata

Cons:

Avevo prenotato per due persone una camera tripla con bidet, mi è stata data una quadrupla senza bidet con doccino, alla terza notte ho dovuto chiedere che venisse rispettata la mia prenotazione perché assolutamente inadatta alle mie necessità. La quarta e ultima notte ho potuto alloggiare finalmente nella camera da me prenotata.

2026-10-31 • via Nuitee
C
Christine • couple • be
8
Très facile d'accès près de la gare centrale et bus vers l'aéroport - Excellent rapport qualité/prix
Pros:

Qualité de la litterie !
Luminosité du logement et des espaces communs (couloirs, petits-déjeuners)
Variété des plats proposés au petit-déjeuner : jus d'orange et grenadine, différents cafés,, corn flakes, cakes, oeufs...

Cons:

Une petite lampe devant la penderie.
Une tablette sous l'évier plus large pour déposer ses affaires

2026-10-28 • via Nuitee
N
nicola antonio • couple • it
8
Pros:

Posizione comoda, possibilità di deposito bagaglio,

Cons:

Bagno piccolo senza porta oggetti

2026-10-27 • via Nuitee
O
Oswaldo • solo_traveller • br
10
Tudo ótimo e as meninas do café da manhã são uns amores
Pros:

Tudo perfeito

2026-10-25 • via Nuitee
T
Transition Henrichelle • solo_traveller • cg
5
Pros:

Rien , le personnel de l'accueil n'est jamais là toujours dehors. Il faut toujours l'appeler lors de l'arrivée pour qu'elle vienne ouvrir

Cons:

Les couettes n'étaient pas très propres malgré le changement de chambre

Il faut améliorer ça sinon l'emplacement est bien

2026-10-24 • via Nuitee
A
Adrian • couple • es
6
2026-10-23 • via Nuitee
M
Mats • solo_traveller • se
7
Helt OK
Pros:

Läget om man nyttjar tåg i Italien så ligger Neapels tågstation 5 minuter bort

Cons:

Frukosten är typiskt Italiensk men den här var sämre, kan ni ta bort betalning på rummer för frukost gör det.

2026-10-22 • via Nuitee
N
nick • solo_traveller • us
8
Central Station Value Stay, Well Run, Good Breakfast
Pros:

Great location and Value. Very good free breakfast. Early open Coffee across the street

Cons:

WIFI in room #10 didn;t work, Lobby was fine.

2026-10-22 • via Nuitee
C
Chao • solo_traveller • it
7
Ottimo posizione, buono colazione, staff super gentile
Pros:

molto vicino a stazione. Staff sono molto gentili

Cons:

Mura un po sottile

2026-10-20 • via Nuitee
K
Klaus-Gerald • solo_traveller • at
2
2026-10-20 • via Nuitee
C
Clément • solo_traveller • fr
7
2026-10-20 • via Nuitee
Z
ZETA1970 • extended_group • it
10
2026-10-19 • via Nuitee
B
Bruno • solo_traveller • it
8
2026-10-18 • via Nuitee
V
Veronique • couple • be
4
Très décevant
Pros:

Pas grand chose hormis le petit déjeuner dit continental....j'aime déjeuner avec du salé

Cons:

J'ai payé 97€ la nuit pour une chambre avec lits jumeaux...nous nous sommes retrouvés avec des lits superposés dans une chambre de moins de 8m2.....les matelas à ressort pfff....pas confortables du tout. Pour une autre chambre il fallait débourser 25€ de plus par nuit....dans notre cas, 100€ c'est de l'abus. Pour le petit déjeuner, au vu de la tête des personnes qui s'en occupent, on évite de demander un second café...donc hop un peu plus loin pour avoir un café de taille "normale". Une des personne tousse non stop sans jamais se cacher la bouche devant ou à côté des aliments ! L'entrée de l'établissement fait déjà reculer...mais ça, Booking ne le montre pas. Les murs abîmés, le gobelet pour le rinçage des dents dégoutant, la bonde de douche jamais nettoyée, la poubelle cassée....l'entrée en elle-même fait peur. D'autres clients se sont plaints mais la "gérante" ne veut rien savoir et dit qu'elle n'est pas responsable. J'estime qu'à ce prix-là, il y a un minimum de respect pour le client

2026-10-18 • via Nuitee
T
Turrini • couple • it
7
2026-10-15 • via Nuitee
M
MACARIE • solo_traveller • ro
9
Pros:

Personalul,locația

2026-10-14 • via Nuitee
P
pascal • couple • fr
8
Cons:

Pas d'eau chaude le matin

2026-10-12 • via Nuitee
M
Marco • couple • it
2
Notte da incubo: rumori forti, puzza e zero professionalità
Pros:

Nulla

Cons:

Ho passato una notte orrenda in questo posto che non merita 1€.
È come dormire in un ostello: si sente ogni rumore proveniente dalle altre stanze, dalla reception (per entrare dal bellissimo ingresso della foto in allegato è obbligatorio citofonare e tutte le stanze sentono il campanello - anche la mia, la più lontana).
L’aria condizionata è anche molto rumorosa, le dipendenti della struttura urlano dalle 7 del mattino e una luce verde resta accesa tutta la notte (seconda foto).
Insomma un incubo. Non rovinatevi le vacanze e prenotate altrove!

2026-10-11 • via Nuitee