HB Aosta Hotel & Balcony SPA

Hotels
9 (244 reviews)
Via Malherbes 18/A , Aosta , it

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent breakfast
Cons:
Cleanliness issues
Spa pricing concerns

Categories

Cleanliness
8.39
There were mentions of the need for more attention to cleanliness in rooms, with some noted signs of wear and cleanliness issues.
Service
9.86
The staff was consistently described as friendly, accommodating, and helpful throughout the reviews.
Location
9.9
Multiple reviews praised the hotel's excellent location in the heart of the city, making it very convenient for guests.
Room Quality
8.35
Some reviews suggested that rooms were a bit tired and could use upgrades, impacting overall room satisfaction.
Amenities
8.38
Amenities received mixed feedback; while the spa was mentioned as expensive for its offerings, the breakfast was highly rated.
Value for Money
8.34
Some guests felt the pricing did not match the quality of certain amenities, slightly lowering the perception of value.
Food and Beverage
9.39
The breakfast offerings were specifically highlighted as excellent in multiple reviews.
Overall Experience
9.36
Overall enjoyment of the stay was high, with many guests indicating a desire to return despite minor criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:03

Property Description

Luxurious Accommodation
Indulge in stylish rooms with modern amenities and stunning mountain views, some even boasting in-room hot tubs.

Wellness Oasis
Relax and rejuvenate in the spa area with a sauna, hot tub, solarium, and massage services available upon request.

Ideal Location
Conveniently situated in Aosta's historic centre, with easy access to the train station and a cable car to the nearby Pila ski resort.

Experience the perfect blend of comfort and convenience at HB Hotel. Book now for an unforgettable stay!

Important information:

Please note that the hotel is located in a restricted-traffic area. Access by car is only possible through Piazza della Repubblica square.

When booking half or full board, please note that drinks are not included.

The wellness center is open from 16:00 until 20:00, and comes at extra cost.

New reception hours are temporarily from 07:00 to 22:00.

Please note that room service and breakfast service in the room may be subject to an additional charge.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TRN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 12 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 3 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 244 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.9
Room Quality: 8.35
Amenities: 8.38
Value for Money: 8.34
Food and Beverage: 9.39
Overall Experience: 9.36
G
Glenn solo_traveller fr
10
2026-03-07 via Nuitee
F
Florence solo_traveller ch
9
Toujours un plaisir d’y retourner!
Pros:

L’accueil
La literie
Le petit déjeuné

Cons:

Rien

2026-03-06 via Nuitee
B
Brian couple gb
7
Probably would stay again but with a hope that the issues were fixed.
Pros:

Good location, polite and helpful staff, parking available (albeit limited and costly given that it is not secure), good breakfast with a large variety and replenished regularly. The room was cleaned each day and the bed was comfortable.

Cons:

The bathroom is dated and the shower head holder did not do its job. The toilet kept running after flushing so had to be wiggled each time. These were reported to reception but didn’t change during our stay. The room was warm so the window had to be left open which meant we could hear the noise from the town at night and the bins being emptied early each morning - the glass bins were a jump scare. We did not use the spa as the 25€ fee per person seems excessive. Parking available but limited and costly given that it is not secure.

2026-03-05 via Nuitee
L
Lorenzo Sacco couple it
8
2026-03-05 via Nuitee
S
simone extended_group it
7
2026-03-04 via Nuitee
R
Robert extended_group gb
8
Very clean and comfortable stay!
Pros:

Good selection for Breakfast and the room was clean and comfortable

Cons:

Parking charge a little high..

2026-03-03 via Nuitee
D
dawn couple gb
7
Pros:

Location excellent, breakfast very good. Varied selection on offer.

Cons:

Room extremely hot, asked for it to be turned off or air conditioning put on. Was informed that this was not possible due to the time of year and advised to open windows. Which made it noisy. The breakfast staff was very rude, which was disappointing. Spa very expensive and as only a hot tub, sauna and steam room should be included or more affordable.

2026-03-01 via Nuitee
W
Wyatt couple us
9
2026-02-27 via Nuitee
M
Marina solo_traveller it
7
2026-02-26 via Nuitee
C
Carmelo couple it
8
Pros:

Ottimo struttura e colazione molto abbondante

Cons:

Rapporto qualità prezzo un po sproporzionato

2026-02-24 via Nuitee
F
Francssca solo_traveller it
8
Pros:

Posizione, molto centrale ma defilata dal kaos quindi molto silenziosa

2026-02-23 via Nuitee
S
simone couple it
10
Pros:

Tutto. Grande disponibilità e gentilezza dello staff, camere pulitissime confortevoli e silenziose. Il parcheggio riservato fuori dalla struttura. Un soggiorno con zero pensieri! Grazie

2026-02-23 via Nuitee
G
Gheorghe extended_group it
8
2026-02-22 via Nuitee
E
Emanuela couple ch
9
2026-02-12 via Nuitee
P
Pascal couple ch
8
2026-02-12 via Nuitee
L
Limor couple il
10
Pros:

Greatlocation, parking nearby. Real nice area, beautiful view from our window.

2026-02-12 via Nuitee
S
Sabrina solo_traveller it
9
2026-02-11 via Nuitee
G
Giovanni solo_traveller it
9
2026-02-10 via Nuitee
J
johan solo_traveller nl
8
2026-02-09 via Nuitee
R
Rachel family_with_children gb
7
2026-02-08 via Nuitee