The Black Bull Hotel

Hotels
Independent
8.4 (50 reviews)
Church Gate, Moffat, Scotland, DG10 9EG , Moffat , GB

Pets allowed

Facilities

Meeting rooms
Express check-out
Free WiFi
Terrace
Garden
Luggage storage
Express check-in/check-out
Concierge service
Breakfast available (surcharge)
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Convenient location
Dog-friendly amenities
Cons:
Communication issues
Delays in service
Mixed feedback on food quality

Categories

Cleanliness
7.8
Rooms were clean and well-maintained, although there were minor maintenance issues mentioned.
Service
8.3
Staff were friendly and attentive, although some guests had communication issues and delays in service.
Location
8.3
Convenient location with easy access to key landmarks and public transport.
Room Quality
8.3
Rooms were comfortable and well-equipped, with positive comments about bed quality.
Amenities
7.6
Satisfactory amenities provided, with particular praise for dog-friendly facilities.
Value for Money
6.9
Mixed feedback on pricing, with some guests feeling it was reasonable and others found it expensive.
Food and Beverage
7.5
Varied reviews on food quality, with some guests praising the meals and service, while others criticized the taste and presentation.
Overall Experience
7.9
Most guests had a positive overall experience with the hotel and were likely to recommend it to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-04 10:21

Property Description

Discover the charm of The Black Bull Hotel, where comfort meets picturesque views in the heart of Moffat.

Relaxing Atmosphere
Unwind on our scenic terrace or beautiful garden, ideal for soaking in the serene surroundings.

Culinary Delights
Indulge in exquisite dining at our on-site restaurant and enjoy quick bites from the snack bar/deli. Don’t forget to relax with your favorite drink at our bar/lounge!

Modern Comforts
Stay in one of our 15 stylish guestrooms, equipped with flat-screen TVs, free Wi-Fi, and luxurious private bathrooms, ensuring a memorable experience.

Book your stay today at The Black Bull Hotel for an unforgettable getaway!

Important information:

  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: EDI

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.4
Based on 50 reviews
Cleanliness: 7.8
Service: 8.3
Location: 8.3
Room Quality: 8.3
Amenities: 7.6
Value for Money: 6.9
Food and Beverage: 7.5
Overall Experience: 7.9
N
Nicola
8
Honesty is the best policy
Pros:

The Hotel is obviously in new hands the room was fresh.
Ate in there the first night , then cancelled breakfast for the rest of the stay as the standard of food was poor mainly deep fried.

2020-08-04 via Nuitee
L
Lee family_with_children
10
Pros:

Food was great , room was large and our family loved the fact that as soon as we arrived the staff were more than helpful getting all our wedding stuff out of the cars and into the room

2020-03-18 via Nuitee
V
Verified traveler
6
Mixed experience
Pros:

The hotel has been refurbished to a high standard but there appears to be little attention paid to standards of customer service. A number of items were not available on the food menu although food served was good pub standard .Requests for items for the room were not met by housekeeping staff until further requests made. Room including bed not re-made during 3 night stay. This may be acceptable on New Years Day but not on next day. When bookings are taken for the festive period guests should expect that hotel would be staffed and services available to cover their stay. Clean towels were provided when requested. Some staff were very helpful and efficient but others do not appear to give the hotel much of a priority. Could be it was a bad time of year to visit but the festive period is surely important to the hospitality trade.

2020-01-04 via Nuitee
V
Verified traveler
6
OK but could be better
Pros:

Hotels.com showed a 14.00 check in but it was only from 15.00. We waited in the bar and eventually we were taken up. The room had been ready from 12.00 so completely unnecessary to have kept us waiting. The room was clean and functional but will be staying elsewhere on our next stopover in Moffat

2020-01-02 via Nuitee
V
Verified traveler
4
Disappointed with Room
Pros:

Nice pub and friendly staff, but the room was tiny. Would have been okay for one person but far too cramped for two people.

2019-11-25 via Nuitee
V
Verified traveler
10
Wonderful family stay
Pros:

We had an absolutely lovely stay at the black bull, the family room was perfect for us and the service and warm welcome was fantastic.

2019-09-24 via Nuitee
E
Emily
6
Noisy live band til late every Friday night
Pros:

Our room was small but comfortable. Breakfast was really good, especially the porridge and omelettes. We know that when you stay in a pub it can be noisier than a hotel or B&B but it would have been good to have been warned at check in that there would be a live band playing until 12.30am in the bar which was immediately beneath our room. It wasn’t mentioned at all, and yet it apparently happens every Friday. Be prepared if you book for a Friday night that you won’t get much sleep as the amplified music and the crowd joining in with the singing will keep you awake until the early hours

2019-09-16 via Nuitee
S
Sandra
10
Black Bull Hotel and Moffat - Perfect!
Pros:

OMG Amazing! Wish we had booked longer. Nothing was too much trouble for the lovely staff. Room was just beautiful. Amazing food. Perfect spot and so comfortable. Can't wait to go back. VERY HAPPY. Moffat is just beautiful also.

2019-09-16 via Nuitee
V
Verified traveler partner
8
Pros:

This was a lovely stay and staff were friendly. Has a nice and relaxing bar area which was full of lovely people. The room was average but booked room for a king bed and ended up with a room that had two single beds put together which was disappointing.

2019-09-09 via Nuitee
V
Verified traveler partner
10
Pros:

It was a really nice room (a little small) but very well presented and would stay again. There was just a minor fault the door handle to the bathroom was broken.

2019-08-26 via Nuitee
V
Verified traveler
10
Good South west 300 stop over.
Pros:

Lovely place , loved the decor ,the ambiance and food.
Room was clean lovely done out , had everything we needed.
Best to book breakfast and evening meal if needed.
Both were really nice.
Moffat is a beautiful town , very relaxed walk about.x

2019-07-27 via Nuitee
B
Beverley
10
One night in heaven
Pros:

Fantastic stay in a fantastic place. The room was clean, the food was fantastic, fully recommend the sticky (Moffat) toffee pudding best I have ever tasted!!!
There is a nice gin bar next door and Moffat offers plenty for a short stay

2019-07-18 via Nuitee
V
Verified traveler self
10
Pros:

Clean, friendly staff, quality facilities and good food.

2019-07-10 via Nuitee
V
Verified traveler
8
Pros:

Fine place to stay. Small room yet comfortable. Friendly helpful staff who were great in spite of being very busy.

2019-06-30 via Nuitee
V
Verified traveler partner
10
Pros:

Lovely room and great that we were able to securely store our bicycles.

2019-06-30 via Nuitee
V
Verified traveler partner
10
Pros:

Very attractive historic inn. Excellent food and service, the rooms were very well equiped and comfortable

2019-06-26 via Nuitee
V
Verified traveler friends
10
Pros:

Room outside was great and very spacious. Staff are very friendly and willing to help. Would definately book here again.

2019-05-20 via Nuitee
V
Verified traveler partner
8
Pros:

Nice old building but with modern facilities. Live music on the night of our stay which was very good.
Evening meal and breakfast were excellent. Staff very friendly

2019-05-18 via Nuitee
L
Lynne
10
Excellent Stay
Pros:

Stayed at this hotel for two nights on our way to Glasgow to see Glasgow Rangers as the trains were not running. Really enjoyed the stay, the hotel and location are excellent. We will definitely be staying again

2019-05-13 via Nuitee
V
Verified traveler partner
10
Pros:

Hotel has been refurbished to a high standard,our room was lovely and bright,.breakfast was really nice and tasty and dinner at night was just fab

2019-04-13 via Nuitee