Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Nice pool
Cons:
Problems with some room features
Inconsistent breakfast quality

Categories

Cleanliness
8.41
Some reviews mention cleanliness positively, but there are concerns about the bathroom facilities.
Service
9.08
Numerous positive comments about helpful and friendly staff.
Location
8.92
Many reviews highlight the hotel's convenient location close to attractions.
Room Quality
8.57
Rooms are described as clean and spacious, but some mention issues with the bed and tired bathrooms.
Amenities
8.8
Positive remarks about the pool and gym facilities.
Value for Money
8.26
Some guests feel the price is high for the quality received.
Food and Beverage
8.11
Breakfast received mixed reviews, with some food praised and others criticized.
Overall Experience
8.68
Most guests enjoyed their stay, with a few notable complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:52

Property Description

Luxurious Accommodation
Experience modern air-conditioned rooms at EdenStar Saigon Hotel & Spa, featuring a flat-screen cable TV, minibar, and elegant en suite bathrooms with free toiletries.

Relaxation and Recreation
Unwind at the outdoor swimming pool, fitness centre, sauna, or with a pampering massage at the spa. The hotel also offers meeting facilities for business travelers.

Culinary Delights
Savor delectable Vietnamese and international cuisines at the in-house restaurant, or enjoy snacks and beverages at the pool bar. Room service is available for a cozy dining experience.

Book your stay at EdenStar Saigon Hotel & Spa for a perfect blend of comfort, convenience, and luxury.

Important information:

Eden Star Saigon is currently undergoing enhancements to improve guest experience. During this period, noise may occur between 09:00 11:30 & 13:30 – 16:30- Daily
We sincerely apologize for any inconvenience and appreciate your understanding.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: SGN

Location

Guest Reviews

8.6
Based on 2508 reviews
Cleanliness: 8.41
Service: 9.08
Location: 8.92
Room Quality: 8.57
Amenities: 8.8
Value for Money: 8.26
Food and Beverage: 8.11
Overall Experience: 8.68
A
Alexander solo_traveller no
10
2026-08-07 via Nuitee
J
Jo couple au
5
No hot showers a very noisey stay…. Hopefully they are changing rooms to remove baths and have free standing showers.
Pros:

The staff were lovely and the pool was one of the best city hotel pools we have stayed at

Cons:

The Hotel is undergoing huge refurbishment which we were not informed about at time of booking, the jack hammering starts after 8am and went until after 4pm and most days started earlier than they stated.
When I booked I was suppose to pay at property, but money came out of card a month before so you couldn’t cancel or change. We only had one hot shower in the 5 nights we stayed, probably because of the works which was very disappointing. If you are elderly ensure you check room, as we had our shower in spa bath and a very uneasy bottom to stand in, not suitable for people with mobility problems

2026-08-07 via Nuitee
C
Catherine couple au
10
2026-08-07 via Nuitee
J
joaB7607QZ Couples Traralgon South, Gippsland, Victoria
6
Undergoing noisey refurbishments from 8-4pm no hot water
Pros:

We booked and weren’t informed that hotel was under going restoration works jack hammering from around 8am until around 4 pm not pleasant being in rooms. We stayed 5 days and only had hot showers once, informed staff we couldn’t be moved so had to suck it up. Staff were beautiful and pool is probably the best we have had in city accommodation.

If you have mobility issues ensure you don’t have room with spa & shower in one as not a level surface to stand and shower .

We would go back once Reno’s are completed

We booked on booking.com and hotel took $$$ payment out month before our stay so we couldn’t change accommodation even if we were aware of refurbishment

2026-08-06 via Tripadvisor
T
TDSDK solo_traveller dk
9
Dejligt ophold. Fantastisk pool på toppen.
Pros:

Absolut det fantastiske personale og det gældende overalt hvor vi mødte et personale. Alle gjorde deres til at vi fik så godt et ophold som vi gjorde.. Tak for det..

Cons:

Ikke noget jeg ikke kunne lide, men man kunne godt "friske" værelserne lidt op. De er fine, rene og forholdsvis store, men de må godt "peppes" lidt op. Lidt lys maling, lettere gardiner etc. Og så kunne vi godt have ønsket os lidt udsigt, vi kiggede direkte over til naboerne, vist en kontorbygning. Det kunne man godt have oplyst da man lavede bookningen.

2026-08-06 via Nuitee
X
Xiaoxin family_with_children cn
7
Pros:

房间整体还是不错的、床品舒适,房间也够大。

Cons:

早上七点半楼上房间开始打冲击钻,非常吵。完全没有考虑到住客需要休息。

2026-08-06 via Nuitee
T
TOMOHARU couple jp
8
Pros:

朝食が美味しかった!

Cons:

改装工事中で音がうるさかったが、それを除けば特になし!

2026-08-05 via Nuitee
M
Marion couple nl
9
2026-08-05 via Nuitee
A
Ann-Kathrin family_with_children no
9
Great choice
Pros:

Really nice hotel with great pool and roof top with fantastic view of city. Very clean and comfortable rooms. Great location. Would definitive stay here again. Nice breakfast

Cons:

The service at the top roof is slow - we had to walk over and ask for menu, ask for bills etc as the personell seems to be occupied with their phones

2026-08-05 via Nuitee
J
jackman family_with_children au
7
We enjoyed this stay, the rooftop pool is a nice place to relax great location
Pros:

The location is great and overall quite comfortable and clean. The staff we great

Cons:

Nothing

2026-08-04 via Nuitee
C
C8942LLmichaels Couples
10
Great Hotel and great staff
Pros:

A great Hotel and well located near all of the things to see in Saigon . Surrounded by great restaurants and cafes and the facilities at the Hotel were also very comfortable and convenient.
Hy and Ivy were great staff members and helped my wife and I during our stay with local information and also assistance with a room change . Very dillegent and helpful .

2026-08-03 via Tripadvisor
6
625warwickh Solo travel
8
Staying at the EDEN STAR HOTEL
Pros:

Staying at the Eden Star Hotel was apleasant. On arrival i was greeted by two door man KABI and FERG who handled my bags while booking in and showed to my room after a complimentary drink and snack . The room was well layed out and very clean and serviced each of my 4 days. The breakfast had a large variety of food . Up on the pool deck was great with plenty of room to move about and a cocktail bar after for food and drinks after 5 .
Even though I was travelling along there a number of families enjoying the versilities available . My two door man where able to assist in some direction I needed and on leaving brought my bags down ready for my departure . Over all a nice place to stay while visiting the city. My vist was June / July 2026 . Warwick Harrison
Queensland Australia.

.

.

2026-08-03 via Tripadvisor
W
Wendy couple au
7
Unfortunately the bus the hotel had organised for our group was not correct from airport pick up. But they got it correc
Pros:

Location

Cons:

Could hear guests in next rooms & also water running from other bathrooms

2026-08-03 via Nuitee
M
michel couple fr
9
Splendide
Pros:

Accueil confort

2026-08-03 via Nuitee
S
Steffen solo_traveller de
10
2026-08-03 via Nuitee
G
Giulia family_with_children it
9
Pros:

bell’hotel, bellissima la piscina roof top, personale gentilissimo, abbiamo pranzato l’ultimo giorno al ristorante dell l’hotel e i piatti erano veramente molto buoni (ban mi e spaghetti alla bolognese)

Cons:

un po’ di rumore al mattino per dei lavori nell’hotel ma ci avevano avvisato e si erano scusati in anticipo

2026-08-02 via Nuitee
2
27quangt Solo travel
10
A Relaxing and Enjoyable Stay
Pros:

I had a great stay at this hotel. The atmosphere was warm and relaxing, and everything was very clean and well maintained.
A special thanks to Trinh and Binh for their outstanding hospitality. They were always friendly, helpful, and made me feel genuinely welcome throughout my stay.

I would definitely recommend this hotel and look forward to staying here again!

2026-08-01 via Tripadvisor
W
Wander26881241627 Solo travel
10
Decent stay
Pros:

The room was clean, comfortable, and well-equipped. The location is quite near central area and the breakfast was good. Hy was the most helpful guy among the staff. This place is a solid choice and I would come back here again.

2026-07-30 via Tripadvisor
O
Odyssey62616330251 Family
10
Experience staying at EdenStar
Pros:

friendly staff, room was very comfortable , overall good experience. Staff Nghien-Dat was very approachable and helpful as well.

2026-07-27 via Tripadvisor
D
Daydream46339611906 Business
10
A good time in VietNam
Pros:

“The room was clean, the staff were very friendly, and breakfast had many choices. I would stay here again. Especially thank to Truong & Hieu.

2026-07-26 via Tripadvisor