Sure Hotel by Best Western Angouleme

Hotels
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Sure Hotel by Best Western
7.5 (1222 reviews)
2 Rue du Gond , Angoulême , fr

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Calm environment
Friendly staff
Good value
Comfortable beds
Cons:
Heating issues
Limited breakfast variety
Cleaning concerns

Categories

Cleanliness
7.08
Mentioned concerns about odors and humidity in the hallways.
Service
8.05
Service noted as pleasant but with a complaint about room access by housekeeping.
Location
8.09
Good location highlighted in several reviews, especially for parking.
Room Quality
6.54
Concerns about heating issues and outdated decor noted.
Amenities
7.07
Mixed feedback on amenities, with complaints about the heating and shower temperature.
Value for Money
8.03
General perception of good quality given the price, but some issues raised.
Food and Beverage
7.58
Breakfast variety noted as limited but acceptable.
Overall Experience
7.55
Satisfactory overall experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 01:34

Property Description

Riverside Charm and City Convenience

Discover the charm of Hôtel Saint Antoine, nestled along the picturesque Charente River.

Luxurious Accommodation and Dining

Indulge in spacious guestrooms equipped with modern amenities like LCD TV, free WiFi, and the option for in-room dining. Enjoy a delightful breakfast in the garden or by the cozy fireplace.

Exploration and Recreation at Your Doorstep

Explore the historic Angouleme on foot with easy access to landmarks, museums, and shopping. Unwind in the hotel's fitness room or opt for outdoor activities like boat rides on the river and visits to the nearby Comic Strip Museum.

Experience the perfect blend of relaxation and adventure at Hôtel Saint Antoine - book your stay now!

Important information:

Reception opening hours:
From Monday to Saturday: 06:30 to 12:30 and 15:00 to 22:00
Sunday: 07:30 to 12:30 and 18:00 to 21:00

If you plan to arrive outside reception opening hours, please inform the property in advance to obtain the necessary access codes. Contact details can be found on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    People no matter the age stay for € 15 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 1222 reviews
Cleanliness: 7.08
Service: 8.05
Location: 8.09
Room Quality: 6.54
Amenities: 7.07
Value for Money: 8.03
Food and Beverage: 7.58
Overall Experience: 7.55
J
Jorge • family_with_children • ca
7
2026-04-04 • via Nuitee
H
Herve • extended_group • fr
9
2026-04-04 • via Nuitee
J
Jonathan • solo_traveller • be
8
2026-04-01 • via Nuitee
G
Gérard • family_with_children • fr
8
Pros:

Accueil

Cons:

Parking non sécurisé

2026-03-30 • via Nuitee
L
Laura • extended_group • fr
8
2026-03-30 • via Nuitee
A
Alexis • couple • fr
8
Pros:

Le petit déjeuner
Le confort du lit

Cons:

Literie de 140 un peu petit

2026-03-28 • via Nuitee
C
Charrier • family_with_children • fr
8
Pros:

Emplacement

2026-03-27 • via Nuitee
G
Gwenaelle • solo_traveller • fr
1
Médiocre
Pros:

Pas grand chose

Cons:

J’ai demandé une baignoire, je me suis retrouvée avec une douche sans chauffage dans la salle de bain, sans rideau ou parois de douche. J’ai demandé à changer de chambre, l’hôtesse m’a répondu que l’hôtel était complet alors qu’il restait des chambres en ligne sur booking. La salle de bain sentait tellement le tabac froid que je n’ai pas pu prendre ma douche, j’ai dû me préparer devant le lit car l’odeur est insupportable. J’étais censé avoir un lit King size je me suis retrouvé à tomber au milieu de la nuit entre deux matelas … et pour couronner le tout j’ai vu des rats sur la terrasse de l’hôtel pendant le petit déjeuner !

2026-03-26 • via Nuitee
C
Charline • couple • fr
9
2026-03-25 • via Nuitee
V
Vincent • family_with_children • fr
10
2026-03-23 • via Nuitee
J
Jocelyne • family_with_children • fr
8
Pros:

Propreté, isolation phonique pour l'extérieur

Cons:

Isolation phonique intérieur, nous entendions les bruits de portes et des chocs dans les murs. Mais rien de grave. Il faut bien écrire quelque chose🙂

2026-03-23 • via Nuitee
J
Juan Carlos Otero Rodríg • solo_traveller • be
6
Sin complicaciones
Cons:

La persiana no cierra

2026-03-22 • via Nuitee
I
INGRID • solo_traveller • fr
6
2026-03-22 • via Nuitee
J
Jane • couple • gb
8
2026-03-22 • via Nuitee
J
javier • couple • es
8
2026-03-21 • via Nuitee
B
belin • family_with_children • fr
7
Pros:

L'accueil de votre employée

Cons:

Le parking complêtement défoncé et donc avec une voiture au chassis très bas impossible de ne pas accrocher.

2026-03-20 • via Nuitee
D
diego • extended_group • it
8
Pros:

It's ok.
I'm going to chose another time this Hotel, for a new trip in Angouleme.

Cons:

There is no internal parking

2026-03-19 • via Nuitee
B
Bernard • family_with_children • fr
7
Cons:

Le wi fi

2026-03-15 • via Nuitee
A
Aymen • extended_group • nl
1
2026-03-14 • via Nuitee
D
delphine • family_with_children • fr
5
Pros:

The bed was very comfortable and the breakfast perfect.big shower.
Parking easy

Cons:

Too many pb with tv (remote didn't work even after asking for another one, the antenna connexion was tempremental)

The sink plug mechanism we had to fix right from the first use.

The price

2026-03-11 • via Nuitee