Hotel CasaEstablo by DOT Boutique

Hotels
•
DOT Hotels
9.4 (472 reviews)
Camino Pucón Villarrica km.6 , Pucón , cl

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Swimming pool
Room service
Terrace
Pets allowed
Luggage storage
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Beautiful views
Friendly staff
Spacious rooms
Good location
Cons:
Noisy neighbors
Breakfast options limited
Maintenance needed for some amenities

Categories

Cleanliness
8.6
Clean and tidy rooms but the absence of attention to detail in common areas noted.
Service
10
Friendly and attentive staff that enhances the overall experience.
Location
10
Stunning lakeside views and convenient access to local attractions.
Room Quality
9.87
Spacious rooms with beautiful views, although some noise issues reported.
Amenities
9.11
Basic amenities provided; however, maintenance of pool and sauna noted as lacking.
Value for Money
9.56
Good value for the beautiful location and service received.
Food and Beverage
8.09
Breakfast could improve with more homemade options.
Overall Experience
9.95
An enjoyable stay marred slightly by minor issues, overall highly satisfying.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:46

Property Description

Lake View Rooms
Enjoy breathtaking views of Villarica Lake from our bright and spacious rooms with large windows. Free Wi-Fi and plasma TVs ensure a comfortable stay.

Relaxation and Wellness
Unwind in our swimming pool, hot tub, and sauna, or indulge in a rejuvenating massage session. The perfect way to relax during your stay.

Scenic Garden and Dining
Savor a delicious buffet breakfast with local specialties in our garden overlooking the lake. Drinks from the bar add to the serene atmosphere.

Book your stay at Hotel CasaEstablo by DOT Boutique for a tranquil lakeside retreat.

Important information:

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZCO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for US$45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 472 reviews
Cleanliness: 8.6
Service: 10
Location: 10
Room Quality: 9.87
Amenities: 9.11
Value for Money: 9.56
Food and Beverage: 8.09
Overall Experience: 9.95
M
Maria • couple • us
10
Very nice hotel. The owners were very nice beautiful views
Pros:

Nice room beautiful rooms

2026-05-13 • via Nuitee
A
arturo • solo_traveller • cl
10
2026-05-04 • via Nuitee
J
Jorge • couple • ar
10
Pros:

Perfecto

2026-04-29 • via Nuitee
C
Claudia • solo_traveller • cl
6
Hermosas vistas y lamentable poco aidlamiento acústico entre habitaciones
Pros:

La ubicación y la atención del personal
La habitación con vistas .Amplia

Cons:

Se escuchan las conversaciones y otris ruídos de la habitación contigua.Difícil conciliar el sueño.Por eso no volvería

2026-04-23 • via Nuitee
C
Carlos • couple • cl
10
Todo muy lindo y acogedor¡ el personal muy amable¡
Pros:

El desayuno muy rico y variado, la tranquilidad del lugar es un lujo para descansar y desconectarse. lo mejor Dal͡

2026-04-14 • via Nuitee
T
Troncoso Mendez • couple • cl
10
2026-04-13 • via Nuitee
D
Damian • couple • us
10
Feel at home at this hotel! Great views and super comfortable!
Pros:

Great “Establo” theme little hotel.
You feel at home!
Great breakfast, super nice rooms with great view!
Fantastic!

Cons:

Nothing that I did not like, I would say that this is not lake side, but has great views because you need to go up a little road for 250 yards to get to the hotel.

2026-04-13 • via Nuitee
E
Elias • extended_group • br
10
Lugar encantador!
Pros:

Aconchegante e confortável!

2026-04-07 • via Nuitee
D
diego • family_with_children • cl
10
Lugar muy lindo y limpio.
Pros:

Vista y las instalaciones... Todo muy limpio y lindo

2026-04-02 • via Nuitee
J
Javier • couple • cl
10
2026-03-26 • via Nuitee
H
Hofmann • couple • cl
9
Pros:

Estubo muy bien

Cons:

La WIFI no tenia buen alcance dentro del hotel

2026-03-26 • via Nuitee
P
PAULINA • family_with_children • cl
9
Pros:

La gran acogida y preocupacion de su dueño maravillosa estadia

2026-03-19 • via Nuitee
C
Carolina Paci • family_with_children • cl
10
Un precioso hotel boutique atendido por sus encantadores dueños y petfriendly
Pros:

La vista, los dueños, la habitación, el baño, la cama, el desayuno...todo maravilloso como siempre

Cons:

Nada...todo perfecto

2026-03-13 • via Nuitee
M
Margozzini Guglielmetti • solo_traveller • cl
10
Tranquilo, muy lindo, simple, perfecto
Pros:

El desayuno muy bueno en calidad, con alternativas y bastante abundante.

Cons:

Tener alguna alternativa de alimentos en la tarde, sólo tienen el excelente desayuno pero nada más.

2026-03-10 • via Nuitee
F
font • couple • cl
10
El mejor hotel del sur de chile
Pros:

Nos gustó todo

Cons:

Excelente

2026-03-07 • via Nuitee
H
Hector • couple • cl
10
2026-03-03 • via Nuitee
C
Carolina Palma Orellana • family_with_children • cl
10
Descanso en Pucon
Pros:

Las instalaciones muy amplias y una vista maravillosa. El desayuno exquisito. Lo mejor fue el perrito Dalí que nos acompañó en la bajada y nos espero en las noches.

Cons:

El camino de subida al hotel, falta un poco de mantenimiento. Sugiero también limpiar las duchas ya que acumulan hongos por la poca ventilación. Aún así, el hospedaje es muy confortante.

2026-02-28 • via Nuitee
K
Katherine • couple • cl
10
Muy recomendable y pet friendly total.
Pros:

Limpieza impecable, atención excelente y desayuno perfecto. Se portaron muy bien también con nuestra perrita.

2026-02-26 • via Nuitee
O
Oliver • couple • cl
5
Regular con algunos problemas.
Pros:

La ambientación, muy lindo y las piezas amplias. Muy linda vista al lago, desayuno muy bueno aunque no espectacular.

Cons:

Servicios inexistentes, dicen que tienen tinaja y estaba en claro abandono. La picsina verde, inusable. Y el baño desprendió un olor horrible a desagüe. El olor se mantuvo en todo momento.

2026-02-26 • via Nuitee
F
Felipe • family_with_children • cl
10
Pros:

Excelente disposición. Desayuno espectacular.

2026-02-25 • via Nuitee