City Hotel Gouda, WorldHotels Crafted Collection

Hotels
WorldHotels Crafted Collection
8.4 (645 reviews)
Hoge Gouwe 201 , Gouda , nl

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
High prices for breakfast and amenities

Categories

Cleanliness
7.94
Several reviews mentioned issues with cleanliness, such as unclean bathtubs and a clogged sink.
Service
9.21
Generally positive feedback about the staff being friendly and accommodating.
Location
9.45
Multiple reviews highlighted a prime location near the city center.
Room Quality
8.4
Rooms generally received good comments but faced some issues like heating complaints.
Amenities
7.93
Some amenities were lacking, such as insufficient items in the minibar and issues with bathroom facilities.
Value for Money
7.39
Complaints regarding price versus services provided indicated perceptions of poor value for money.
Food and Beverage
7.94
Food options were noted, but breakfast was described as overpriced and not appealing.
Overall Experience
8.91
The overall experience was generally good, but there were notable areas that need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:36

Property Description

Luxurious Accommodation
Indulge in a stay at Best Western Plus City, where modern rooms with flat-screen TVs await you just steps away from the vibrant Markt square.

Convenient Location
Located by the picturesque Gouwe River, our hotel is a short stroll from Gouda Railway Station, offering easy access to Rotterdam, The Hague, and Utrecht.

Comfort and Convenience
Relax in sound-proofed rooms featuring cozy seating areas, box-spring beds, and complimentary Wi-Fi. Unwind in our bar, or explore the city with parking available on-site.

Experience the perfect blend of comfort and style at Best Western Plus Gouda - book your stay now!

Important information:

Please note that an extra bed is only possible in the Executive Rooms.

Please note that reservations for more than 10 rooms, group policies are applicable. For these reservations a 30% nonrefundable pre-payment is required.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 12 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 645 reviews
Cleanliness: 7.94
Service: 9.21
Location: 9.45
Room Quality: 8.4
Amenities: 7.93
Value for Money: 7.39
Food and Beverage: 7.94
Overall Experience: 8.91
R
Ruud solo_traveller nl
7
2026-07-18 via Nuitee
J
Julie solo_traveller ca
9
2026-07-17 via Nuitee
A
Anonieme levensgenieter couple nl
6
Prima hotel voor functionele overnachting.
Pros:

Parkeren bij het hotel; vooraf te reserveren. Iets eerder inchecken dan normaal. Fijne bedden en schone kamers.

Cons:

Receptie is niet bereikbaar; gebeld; geappt. Geen reactie. Er was na 1 nacht geen aanvulling van toiletpapier; na herhaaldelijk appen met household zelf maar de gang op gegaan op zoek naar een medewerker.
Ontbijt valt tegen; zou tot 11 uur zijn, maar om 10 uur begonnen ze al op te ruimen en werd er niets meer aangevuld. Beperkt assortiment terwijl je een behoorlijk bedrag voor het ontbijt moet betalen.

2026-07-17 via Nuitee
A
Anja solo_traveller de
6
Pros:

Die Lage ist perfekt

Cons:

Es war nicht sehr sauber, nur oberflächlich, viel Staub, Flecken an den Wänden, Tiefgarage kostet extra, keine Vergünstigung

2026-07-17 via Nuitee
M
Małgorzata couple pl
8
2026-07-17 via Nuitee
R
Rosine extended_group be
8
Zeer tevreden
2026-07-17 via Nuitee
T
Thorsten couple de
9
Nettes Hotel für einen schönen Aufenthalt in Gouda.
Pros:

Das Zimmer ist gut ausgestattet; bequemes Bett, gute Aufteilung, mit Kühlschrank und Klimaanlage.

Cons:

Das Frühstücksbuffet war reichhaltig, allerdings wurden unterschiedliche Dinge erst auf Nachfrage ans Personal aufgefüllt. Zudem waren die Angestellten nicht besonders aufmerksam.

2026-07-16 via Nuitee
S
Stoimenoff solo_traveller au
9
2026-07-15 via Nuitee
J
John couple nl
10
Alles naar wens .
Pros:

Het ontbijt zeer goed .

Cons:

Niks ,het was goed .

2026-07-13 via Nuitee
A
Anthony couple gb
9
Secure bike storage. with a central location
Pros:

Central location with secure bike storage. Short walk to the market for restaurants drinks etc. Good room with air conditioning which helped with the heat wave. lots of choice at the buffet breakfast.

Cons:

All OK

2026-07-13 via Nuitee
E
Esther couple sg
8
Great value for money. Excellent choice for Gouda
Pros:

Great location and the staff were super friendly & helpful.

Cons:

Nothing.

2026-07-12 via Nuitee
K
Kaiser solo_traveller au
9
2026-07-09 via Nuitee
K
Karen couple gb
8
2026-07-07 via Nuitee
P
Peter couple nl
7
Zeer goede locatie
Pros:

Zeer gunstige ligging t.o.v. centrum Ook parkeergarage gekoppeld aan hotel

Cons:

Veel te druk in ontbijtzaal Veel dingen moesten eerst worden aangevuld De geautomatiseerde receptie (twee computers) werkte niet goed. Uiteindelijk na 10 minuten toch door personeel geholpen.

2026-07-07 via Nuitee
J
Jean-Jacques solo_traveller fr
10
Bel hôtel.
Pros:

Très grand et bel Hôtel. Bien situé. Très propre. Excellente literie..

Cons:

Le lavabo est placé immédiatement dans l'entrée de la chambre. SDBNS ouverte.

2026-07-07 via Nuitee
A
Andras Karoly couple hu
10
2026-07-06 via Nuitee
A
Alessandra family_with_children it
3
Non vi fate ingannare
Pros:

Vicinanza al centro

Cons:

Bagno destrutturato: water in uno stanzino lavabo in camera e doccia in un angolo della camera aperta. Pavimento in camera in cemento e parte in finto legno. Sembra di soggiornare in un ex convento o istituto.Rapporto qualità prezzo pessimo: a Roma quanto dovrebbero chiedere?
Nessuna cuffia per capelli accessori bagno od altro….minimal

2026-07-04 via Nuitee
I
Ian couple gb
6
OK
Pros:

Good location, room was comfortable, air conditioning was only just coping

Cons:

Teabag system was dreadful in restaurant. Wasn't impressed with spreads for toast etc. Automatic check in is faceless and not a good start. Parking system could not cope with a motorcycle. I checked this in advance and was told it would work perfectly. It didn't because it only had cameras that read the front number plate

2026-06-30 via Nuitee
J
john extended_group gb
8
Comfortable.
Pros:

A/C in room as heat wave. Large clean room. Somewhere to store our bicycles.

2026-06-30 via Nuitee
M
Maciej couple pl
7
krótki szybki pobyt na jedną noc z zwiedzaniem miasteczka
Pros:

Hotel ma swoje miejsca parkingowe w hali garażowej , koszt 18 eur doba . Piękne stare miasto , uliczki , atmosfera , historia miasteczka , dużo obiektów które warto zobaczyć

Cons:

niedziela rano , w miasteczku brudno po sobotnich imprezach

2026-06-29 via Nuitee