City Hotel Gouda, WorldHotels Crafted

Hotels
•
WorldHotels Crafted Collection
8.4 (775 reviews)
Hoge Gouwe 201 , Gouda , nl
+31 182 860 086

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
High prices for breakfast and amenities

Categories

Cleanliness
7.94
Several reviews mentioned issues with cleanliness, such as unclean bathtubs and a clogged sink.
Service
9.21
Generally positive feedback about the staff being friendly and accommodating.
Location
9.45
Multiple reviews highlighted a prime location near the city center.
Room Quality
8.4
Rooms generally received good comments but faced some issues like heating complaints.
Amenities
7.93
Some amenities were lacking, such as insufficient items in the minibar and issues with bathroom facilities.
Value for Money
7.39
Complaints regarding price versus services provided indicated perceptions of poor value for money.
Food and Beverage
7.94
Food options were noted, but breakfast was described as overpriced and not appealing.
Overall Experience
8.91
The overall experience was generally good, but there were notable areas that need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:36

Property Description

Luxurious Accommodation
Indulge in a stay at Best Western Plus City, where modern rooms with flat-screen TVs await you just steps away from the vibrant Markt square.

Convenient Location
Located by the picturesque Gouwe River, our hotel is a short stroll from Gouda Railway Station, offering easy access to Rotterdam, The Hague, and Utrecht.

Comfort and Convenience
Relax in sound-proofed rooms featuring cozy seating areas, box-spring beds, and complimentary Wi-Fi. Unwind in our bar, or explore the city with parking available on-site.

Experience the perfect blend of comfort and style at Best Western Plus Gouda - book your stay now!

Important information:

Please note that an extra bed is only possible in the Executive Rooms.

Please note that reservations for more than 10 rooms, group policies are applicable. For these reservations a 30% nonrefundable pre-payment is required.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Location

Guest Reviews

8.4
Based on 775 reviews
Cleanliness: 7.94
Service: 9.21
Location: 9.45
Room Quality: 8.4
Amenities: 7.93
Value for Money: 7.39
Food and Beverage: 7.94
Overall Experience: 8.91
B
Berthold • couple • at
9
Pros:

Sehr gute Lage

2026-08-29 • via Nuitee
M
Marie Christine • couple • fr
10
Magnifique et superbe séjour.
Pros:

Le personnel était très très agréable à l’écoute des clients. L’hôtel très bien placé.

Cons:

Un ennui cependant la salle de bain c’était une baignoire un peu dangereuse pour moi je préfère la douche.

2026-08-29 • via Nuitee
D
Dirk • solo_traveller • nl
9
2026-08-28 • via Nuitee
B
Bianca • couple • us
10
2026-08-28 • via Nuitee
F
Froukje • solo_traveller • nl
9
2026-08-28 • via Nuitee
G
Gomes • solo_traveller • nl
10
2026-08-28 • via Nuitee
M
Marie • extended_group • fr
7
Ce serait mieux si je pouvais récupérer une facture....
Cons:

En séjour professionnel, j'aurais aimé obtenir une facture à mon départ.... après de multiples réclamations, je n'ai toujours rien reçu....

2026-08-28 • via Nuitee
B
Berry • couple • nl
8
Helemaal goed.
Pros:

Fijne, ruime en schone kamer, vriendelijk personeel, goede bedden en ook een mooi hotel, prijs kwaliteit prima. . Dicht bij binnenstad en je loopt zo binnen 12 minuten naar ns station.Ja echt een fijn hotel.

Cons:

n iets

2026-08-28 • via Nuitee
D
Diána • extended_group • hu
9
2026-08-28 • via Nuitee
G
Gabriele • extended_group • nl
8
Pros:

location was perfect

Cons:

nothing to complain - everything we needed was there (including coffee capsules which were replaced every day).

2026-08-27 • via Nuitee
C
Cokaj • couple • al
8
Ser angenem
Pros:

Die lage war sehr gutt

Cons:

Lange fluh

2026-08-27 • via Nuitee
H
HANS • couple • nl
7
Prima
Pros:

Logistiek prima gelegen en parkeergarage onder het hotel

Cons:

Bed, matras erg wiebelig

2026-08-26 • via Nuitee
O
Oscar • extended_group • gb
9
Pros:

I booked two family rooms for a group of 50-year-old men cycling around the Netherlands, and unfortunately the arrangement didn’t quite work for us. However, Flora went above and beyond to help us out and find a solution.

The hotel itself is good, but what really stood out was the exceptional staff. Flora in particular was incredibly helpful, friendly and accommodating. Her efforts made a real difference to our stay, and we really appreciated it.

2026-08-26 • via Nuitee
J
Jeanette • solo_traveller • nl
9
2026-08-26 • via Nuitee
M
MJ • couple • ca
9
Overall fantastic stay but beds are really firm
Pros:

Location great. Staff fabulous. Clean and comfortable

Cons:

Beds are really firm

2026-08-25 • via Nuitee
K
KARINE • family_with_children • fr
10
Hôtel de luxe, emplacement idéal, chambre raffinée et personnel irréprochable : un vrai bonheur.
Pros:

Hôtel très luxueux, offrant de grands espaces élégants et confortables à disposition des clients. Un local à vélos sécurisé est prévu pour ceux qui voyagent à vélo, ce qui est un vrai plus. Le personnel est agréable, souriant et attentif. Chambre spacieuse, propre et très agréable : un séjour vraiment appréciable.

2026-08-25 • via Nuitee
A
Andrea • couple • de
5
Würde ich wieder besuchen.
Pros:

Gute Lage - Auto konnte in der Tiefgarage für mehrere Tage sicher parken. Den Parkplatz hatte ich im Vorfeld für eine Woche gebucht. Wir sind von dort zu einer mehrtägigen Radtour gestartet. Erster Knotenpunktwegweiser direkt am Hotel . Zimmer sind absolut ok. Personal hätte etwas aufmerksamer sein können.

2026-08-25 • via Nuitee
H
Hubrecht • couple • nl
8
prima accommodatie maar helaas viel ontbijt tegen.
Pros:

kamer was prima; netjes en mooi ingericht. Prima bedden waar we heel goed op geslapen hebben.

Cons:

Onbijt: rommelig vooral op moment dat er veel gasten waren; tafels bleven lang niet opgeruimd staan; bestek en servetten moest om gevraagd worden. We kregen idee dat er te weinig personeel was.

2026-08-25 • via Nuitee
M
Milja • couple • nl
7
Prima, behalve de open badkamer dan.
Pros:

Locatie

Cons:

Open badkamer, heel onsmakelijk om in bijzijn van iemand anders je tanden te poetsen en bovendien was de instap van het bad hoog voor veel kleine mensen een probleem.

2026-08-25 • via Nuitee
K
Klaus • couple • de
9
2026-08-25 • via Nuitee