City Hotel Gouda, WorldHotels Crafted Collection

Hotels
WorldHotels Crafted Collection
8.4 (645 reviews)
Hoge Gouwe 201 , Gouda , nl

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
High prices for breakfast and amenities

Categories

Cleanliness
7.94
Several reviews mentioned issues with cleanliness, such as unclean bathtubs and a clogged sink.
Service
9.21
Generally positive feedback about the staff being friendly and accommodating.
Location
9.45
Multiple reviews highlighted a prime location near the city center.
Room Quality
8.4
Rooms generally received good comments but faced some issues like heating complaints.
Amenities
7.93
Some amenities were lacking, such as insufficient items in the minibar and issues with bathroom facilities.
Value for Money
7.39
Complaints regarding price versus services provided indicated perceptions of poor value for money.
Food and Beverage
7.94
Food options were noted, but breakfast was described as overpriced and not appealing.
Overall Experience
8.91
The overall experience was generally good, but there were notable areas that need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:36

Property Description

Luxurious Accommodation
Indulge in a stay at Best Western Plus City, where modern rooms with flat-screen TVs await you just steps away from the vibrant Markt square.

Convenient Location
Located by the picturesque Gouwe River, our hotel is a short stroll from Gouda Railway Station, offering easy access to Rotterdam, The Hague, and Utrecht.

Comfort and Convenience
Relax in sound-proofed rooms featuring cozy seating areas, box-spring beds, and complimentary Wi-Fi. Unwind in our bar, or explore the city with parking available on-site.

Experience the perfect blend of comfort and style at Best Western Plus Gouda - book your stay now!

Important information:

Please note that an extra bed is only possible in the Executive Rooms.

Please note that reservations for more than 10 rooms, group policies are applicable. For these reservations a 30% nonrefundable pre-payment is required.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 12 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 645 reviews
Cleanliness: 7.94
Service: 9.21
Location: 9.45
Room Quality: 8.4
Amenities: 7.93
Value for Money: 7.39
Food and Beverage: 7.94
Overall Experience: 8.91
A
Andy solo_traveller gb
8
2026-07-25 via Nuitee
P
Preben solo_traveller be
8
2026-07-24 via Nuitee
H
henry z solo_traveller se
9
Pros:

I liked everything. Very nice room and bed and super nice staff. The upper mattress is moving during the night but it is easy to pull it back. Good breakfast too.

Cons:

There was nothing I didn't like.

2026-07-23 via Nuitee
A
Anne family_with_children nl
7
Nicht viel erwarten, dann freut man sich auf jeden Fall ueber die Zimmerausstattung und die Lage.
Pros:

Die Lage ist wirklich super, ruhig genug fuer eine so zentrale Lage. Zimmer sind gut ausgestattet, Kaffemaschine und Heisswasserkocher und kleiner Kuehlschrank sind gut.

Cons:

Sauberkeit des Badezimmers war nicht ansprechend. Kenntnisse des Personals bezueglich Gouda war unterirdisch, man wusste nicht einmal ueber den Kaesemarkt Bescheid. Fruehstueck war vorhanden, aber wirklich nicht besonders lecker.

2026-07-23 via Nuitee
J
Jill extended_group us
10
Pros:

The staff was so incredibly helpful. The location was good.

Cons:

The shower setup. No privacy. Sink outside of bathroom. HVAC didn’t work well.

2026-07-23 via Nuitee
J
Jeanette solo_traveller nl
8
2026-07-23 via Nuitee
D
Dominika couple cz
7
Pros:

Prostě hotelový pokoj. Čistý. Dostatek odkládacího místa. Klimatizace, mini lednička.

Cons:

Zvláštní řešení sprchy. Snídaně byly spíše podprůměrné. Cena za pokoj byla poměrně vysoká.

2026-07-23 via Nuitee
J
Jan (J.A.) solo_traveller nl
8
Goed. Een lekker verend bed
Pros:

Nvt

Cons:

Nvt

2026-07-23 via Nuitee
D
Daniel couple ch
10
Freundliches Personal, moderne und saubere Zimmer.
Pros:

Sehr schönes und interessantes Gebäude an perfekter Lage, nahe bei Altstadt und Bahnhof. Sehr umfangreiches Frühstück, gepflegtes Inventar, überall sauber.

Cons:

Das Einstellen der Bikes ist etwas umständlich.

2026-07-23 via Nuitee
C
Costa Cangombe solo_traveller nl
9
Maravilhosa
Pros:

A decoração, disposição dos quartos, só apesar do quarto estar quente mas é confortável. Gostei

Cons:

A temperatura do quarto

2026-07-23 via Nuitee
C
CATTEAU family_with_children fr
7
Pros:

Bon petit déjeuner. Emplacement au calme et pas très loin du centre ville.

Cons:

Manque d'accueil : pas de réception. L'inscription sur ordinateur n'est pas évidente et impersonnelle surtout que le néerlandais n'est pas notre langue et il n'y a pas de traduction française.
L'entrée dans la baignoire est difficile car elle est haute et étroite et le fond glissant.
Les tasses de la chambre n'ont pas été lavées.
1 drap de bain manquait, ainsi que les gobelets sur le lavabo.

2026-07-22 via Nuitee
M
Mohamed solo_traveller be
8
Beau séjour découverte en famille de la ville de Gouda
Pros:

Localisation et accès rapide

Cons:

Serveur trop à l’ouest

2026-07-22 via Nuitee
A
Andréa family_with_children se
9
Pros:

Väldigt bra frukost med färskpressad juice, bra läge och smidigt med parkering precis under hotellet.
Badkar!

Cons:

Lite ”svartmögel” längs kanterna på badkaret.

2026-07-21 via Nuitee
S
Suzanne solo_traveller nl
7
Verder prima verblijf!
Pros:

De ligging

Cons:

Verkeerde kamernummer via de mail doorgekregen waardoor het inchecken moeizaam verliep

2026-07-21 via Nuitee
S
slamet solo_traveller id
7
2026-07-21 via Nuitee
M
Marilia Genebra solo_traveller br
10
Muito confortável!
Pros:

Localização ótima, perto de tudo. Mas o que mais me impressionou foram as instalações: quarto, lounge, recepção. Tudo muito confortável e bonito. Equipe maravilhosa, muito sorridentes e prontos a auxiliar a qualquer momento. Só não provei o café da manhã, mas imagino que seja ótimo.

Cons:

Eu consegui o quarto com preço muito bom pelo Booking, mas o valor normal é um pouco salgado.

2026-07-20 via Nuitee
T
Tamás couple nl
10
2026-07-20 via Nuitee
V
van den Hove family_with_children nl
8
Prima hotel. Prijs/kwaliteit oké.
Pros:

Erg goede locatie. Tegen het centrum aan. Behulpzame medewerkers. Bagage opslag. Parkeergarage bij het hotel.

Cons:

Ontbijt werd slecht bijgevuld. Gebruikte tafels werden zeer langzaam opgeruimd. Beide bekend probleem in hotels.

2026-07-20 via Nuitee
S
Silke couple us
9
Great location
Pros:

Good breakfast. Easy access to the room. You can hear the frogs at night. Excellent quiet location with easy walking to the center.

2026-07-19 via Nuitee
R
Ruud solo_traveller nl
7
2026-07-18 via Nuitee