Museum Apartment Hotel, Independent Collection by EVT

Hotels
Independent Collection
8.1 (2450 reviews)
247-257 Wakefield Street , Wellington , nz

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Fantastic location
Amazing staff
Clean and tidy
Cons:
Inconsistent cleanliness
Some amenities need upgrading

Categories

Cleanliness
7.43
Several reviews indicate issues with cleanliness, such as the presence of cockroaches and an overall dated appearance in some areas.
Service
8.9
Staff were frequently mentioned as amazing, friendly, and helpful.
Location
8.94
Many reviews praised the fantastic location, close to attractions and convenience.
Room Quality
7.39
Some reviews indicated the rooms needed updates, with mentions of dated and uncomfortable bedding.
Amenities
7.92
Good amenities were highlighted, but there were mentions of the need for some upgrades.
Value for Money
7.88
While some complained about the lack of mini-bar and 11 PM room service closure, others appreciated the facilities.
Food and Beverage
7.93
The a la carte part of breakfast was noted to be excellent, enhancing the overall experience.
Overall Experience
8.4
Overall sentiment was positive, with many expressing a desire to return despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:25

Property Description

Luxurious Art and Technology Fusion
Museum Apartment Hotel offers a unique blend of luxurious art and cutting-edge technology, providing guests with a truly immersive experience.

Heated Indoor Pool and Day Spa
Relax and rejuvenate in style at the hotel's heated indoor pool and day spa, perfect for unwinding after a day of exploring the vibrant city of Wellington.

Gourmet Dining and Stunning Views
Indulge in exquisite French fusion dishes at the Hippopotamus Restaurant & Bar while enjoying breathtaking views of Wellington's beautiful harbour.

Experience the ultimate in luxury and comfort at Museum Apartment Hotel. Book now to secure your unforgettable stay in the heart of Wellington.

Important information:

If you need to put your travel plans on hold, you can relax knowing you're covered with fully flexible cancellation. For more information about flexible COVID cancellation and health & safety, please contact the Hotel directly to discuss or read our Terms of Use.

Please note that there is a 2% charge when you pay with a credit card. Please note that this property requires a NZD 300 credit card pre-authorization upon check in to cover any incidental charges.

Please note that on-site parking is subject to availability and can not be guaranteed.Access to the car park is via Cable Street. To pre-book valet parking you can use the Special Requests box when booking, or contact the property using the contact details found on the booking confirmation. If you have pre-booked valet parking please pull up to the main entrance and leave your car keys with the concierge.

For group bookings of more than 10 rooms / guests, different policies and procedures may apply. For further information please contact the property in advance using the contact details found on the booking confirmation.

This hotel continues to support and be guided by government public health advice https://covid19.govt.nz. Please check the guidelines before you book to be clear on the requirements for hotel stays.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WLG

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 20 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for NZD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs NZD 50 per day.

Location

Guest Reviews

8.1
Based on 2450 reviews
Cleanliness: 7.43
Service: 8.9
Location: 8.94
Room Quality: 7.39
Amenities: 7.92
Value for Money: 7.88
Food and Beverage: 7.93
Overall Experience: 8.4
J
Julia family_with_children nz
9
Beautiful and rejuvenating.
Pros:

Beautifully presented, spacious rooms and giant beds - easy to fit our family of four into a double room. Spa, sauna, gym and swimming pool complex much appreciated by all. Fabulous bathroom.

Cons:

The pillows were too high so I had to sleep on a spare towel. We had to go out of the hotel to find a late night snack for the kids as we arrived so late and room service had closed. Be great to have a pillow menu and an on-site 24/7 snack shop.

2026-04-24 via Nuitee
K
Kayla couple nz
10
2026-04-24 via Nuitee
G
Gail couple us
10
It was great
Pros:

Location and amenities in apartment

Cons:

Nothing

2026-04-22 via Nuitee
A
Andrew solo_traveller ae
9
Quiet, good location, no one stole my car
Pros:

It was quiet, I got a great night's sleep

Cons:

Nothing really

2026-04-22 via Nuitee
M
Mia solo_traveller nz
10
2026-04-22 via Nuitee
R
Rebecca solo_traveller nz
9
2026-04-20 via Nuitee
W
Wood couple nz
9
very good all round
Pros:

rooms and facilities very pleasant staff

Cons:

Disappointed no lunch menu or wasnt made clear, expensive parking considering room tariff

2026-04-20 via Nuitee
K
kevin couple nz
8
2026-04-19 via Nuitee
V
VJ family_with_children nz
7
Acceptable
Cons:

One staff was accomodating but the duty manager was very indifferent as it was a chore to be at work

2026-04-18 via Nuitee
C
Charlaine couple nz
9
Comfortable in the CBD
Pros:

Close to Courtney Place.

Cons:

The door needed fixing and dragged along the floor.

2026-04-18 via Nuitee
W
Wirihana Te Rei-Porter family_with_children nz
10
2026-04-18 via Nuitee
M
Markus family_with_children de
10
2026-04-18 via Nuitee
B
Bertrand couple fr
6
Juste le nécessaire pour dormir à l’abris
Pros:

Le responsable à notre check-in n’était pas très agréable et peu collaboratif ! Tout le monde ne parle votre langue jeune homme et il me semble que vous êtes le premier contact avec les visiteurs !

Cons:

Pas de machine à café type expresso , la télé pas bien installée par rapport au lit. La boxe de breakfast le matin sans boisson chaude (café) c’est très cher payé

2026-04-17 via Nuitee
H
Hanna family_with_children nz
8
Our stay was excellent.
Pros:

Location is fabulous, walking distance to everything we needed. Well priced, apartments had everything we needed.

2026-04-17 via Nuitee
R
Rachel family_with_children nz
8
Great for a family holiday
Pros:

Great spot for a family trip! It was awesome to have access to the facilities of the QT but with more space of an apartment. Our five year old loved the waffles for breakfast and the pool.

Cons:

While it was cool to have a bath, the bathroom layout was a bit awkward and we ended up with water on the floor after every shower.

2026-04-17 via Nuitee
D
Darrienne family_with_children nz
10
Absolutely loved it!
Pros:

Everything! Rooms had all the essentials, were very quiet and the beds were so comfortable! The pool/spa was amazing and the staff were top notch. Location was 10/10!

Cons:

Nothing

2026-04-17 via Nuitee
N
Nicola couple nz
8
2026-04-16 via Nuitee
N
Nora couple us
10
If you love art, check this out
Pros:

Interesting art works cover the walls giving the property a unique, non-cookie cutter feeling. Room was comfortable and well equipped. There was a laundry machine in the room which was perfect in the middle of a long trip.

Cons:

Nothing

2026-04-16 via Nuitee
E
Erena couple nz
8
2026-04-16 via Nuitee
P
Puāwai family_with_children nz
8
Great
Pros:

Location

Cons:

Dark lightning

2026-04-16 via Nuitee