Museum Apartment Hotel, Independent Collection by EVT

Hotels
•
Independent Collection
8.1 (2548 reviews)
247-257 Wakefield Street , Wellington , nz

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
Heating
See all facilities

Review Highlights

Pros:
Fantastic location
Amazing staff
Clean and tidy
Cons:
Inconsistent cleanliness
Some amenities need upgrading

Categories

Cleanliness
7.43
Several reviews indicate issues with cleanliness, such as the presence of cockroaches and an overall dated appearance in some areas.
Service
8.9
Staff were frequently mentioned as amazing, friendly, and helpful.
Location
8.94
Many reviews praised the fantastic location, close to attractions and convenience.
Room Quality
7.39
Some reviews indicated the rooms needed updates, with mentions of dated and uncomfortable bedding.
Amenities
7.92
Good amenities were highlighted, but there were mentions of the need for some upgrades.
Value for Money
7.88
While some complained about the lack of mini-bar and 11 PM room service closure, others appreciated the facilities.
Food and Beverage
7.93
The a la carte part of breakfast was noted to be excellent, enhancing the overall experience.
Overall Experience
8.4
Overall sentiment was positive, with many expressing a desire to return despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:25

Property Description

Luxurious Art and Technology Fusion
Museum Apartment Hotel offers a unique blend of luxurious art and cutting-edge technology, providing guests with a truly immersive experience.

Heated Indoor Pool and Day Spa
Relax and rejuvenate in style at the hotel's heated indoor pool and day spa, perfect for unwinding after a day of exploring the vibrant city of Wellington.

Gourmet Dining and Stunning Views
Indulge in exquisite French fusion dishes at the Hippopotamus Restaurant & Bar while enjoying breathtaking views of Wellington's beautiful harbour.

Experience the ultimate in luxury and comfort at Museum Apartment Hotel. Book now to secure your unforgettable stay in the heart of Wellington.

Important information:

If you need to put your travel plans on hold, you can relax knowing you're covered with fully flexible cancellation. For more information about flexible COVID cancellation and health & safety, please contact the Hotel directly to discuss or read our Terms of Use.

Please note that there is a 2% charge when you pay with a credit card. Please note that this property requires a NZD 300 credit card pre-authorization upon check in to cover any incidental charges.

Please note that on-site parking is subject to availability and can not be guaranteed.Access to the car park is via Cable Street. To pre-book valet parking you can use the Special Requests box when booking, or contact the property using the contact details found on the booking confirmation. If you have pre-booked valet parking please pull up to the main entrance and leave your car keys with the concierge.

For group bookings of more than 10 rooms / guests, different policies and procedures may apply. For further information please contact the property in advance using the contact details found on the booking confirmation.

This hotel continues to support and be guided by government public health advice https://covid19.govt.nz. Please check the guidelines before you book to be clear on the requirements for hotel stays.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WLG

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 20 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for NZD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs NZD 50 per day.

Location

Guest Reviews

8.1
Based on 2548 reviews
Cleanliness: 7.43
Service: 8.9
Location: 8.94
Room Quality: 7.39
Amenities: 7.92
Value for Money: 7.88
Food and Beverage: 7.93
Overall Experience: 8.4
T
Tracy • couple • nz
9
Recommend staying here and we used parking across road under cover at Te papa
Pros:

Pool sauna and gym used as it was raining .Staff great

Cons:

Mix up with price but ok

2026-06-27 • via Nuitee
S
Sarah • couple • nz
10
2026-06-26 • via Nuitee
T
Tim • solo_traveller • nz
8
It was very cool.
Pros:

The quirky nature of it.

Cons:

Nothing.

2026-06-25 • via Nuitee
M
matt • couple • nz
7
2026-06-24 • via Nuitee
C
Chrissy • solo_traveller • nz
10
2026-06-23 • via Nuitee
A
Andrea • solo_traveller • nz
10
A visual treat with art at every turn. Great location and highly professional staff.
Pros:

A stunning hotel with spacious apartment and staff who are supremely polite, informed and customer focused. The restaurant staff were excellent. I had dinner with wine matching and it was superb and staff exceptional. The art was a complete surprise - large works at every turn with great lighting to enjoy the pieces.

Cons:

Like many rooms the lighting is too low and hard to see AC controls withoiut a phone torch. Not unique to this hotel - seems to be an interior design trend and it doesn't work for older guests with eyesight that needs good lighting. I would also like USB, USB-C cable connections at bedside, rather than having to bring a plug.

2026-06-23 • via Nuitee
C
Christine Haxton • solo_traveller • nz
8
Pros:

The hotel decor, art etc, very stylish

Cons:

The spa was out of action

2026-06-22 • via Nuitee
K
Katene • solo_traveller • nz
10
2026-06-22 • via Nuitee
D
De lautour • solo_traveller • nz
8
Pros:

Location, facilities and atmosphere

2026-06-22 • via Nuitee
K
Kim • couple • nz
8
2026-06-21 • via Nuitee
D
Deborah • solo_traveller • nz
10
Pros:

Awesome

Cons:

Location was awesome

2026-06-21 • via Nuitee
N
Neil • couple • nz
4
Wouldn't stay there again
Pros:

Location

Cons:

Parking was expensive if went for the valet option or complicated for the self park option. Room had interconnecting door to the room next door and there was very little sound insulation. We heard way too much from next door. The beds need replacing as have lost their support from too much use. Just a normal old hotel room repurposed with some extra kit to call it an apartment. But its not what I would call an apartment.

2026-06-21 • via Nuitee
C
Celeste • family_with_children • sg
10
Pros:

A great hotel in a great location with super friendly and efficient staff who were able to accommodate our requests efficiently. Would definitely stay here again.

2026-06-21 • via Nuitee
L
Lane • couple • nz
10
2026-06-21 • via Nuitee
M
Michael • couple • nz
10
Top of the line hotel and excellent location
Pros:

The Hotel is a fantastic place, facilities excellent and the room was brilliant.

2026-06-21 • via Nuitee
K
karen • family_with_children • nz
8
Pros:

Location perfect and art work is impressive

2026-06-21 • via Nuitee
K
Ken • couple • nz
10
Exceptional accommodation in a great location
Pros:

Right from the minute we arrived the level of service and the quality of the accommodation was obvious. We asked for an early check in and they were able to provide that. The reception staff were friendly and helpful and we felt like valued guests.
We will be back

Cons:

Very little we didn’t like. Only the low lighting in the rooms would be the thing we would change.

2026-06-20 • via Nuitee
K
Kelli • extended_group • nz
10
2026-06-20 • via Nuitee
K
Kamariera • solo_traveller • nz
9
Pros:

The bath and the bed

Cons:

No windows

2026-06-18 • via Nuitee
R
Rachael • solo_traveller • nz
9
2026-06-17 • via Nuitee