Refinery Hotel - New York

Hotels
63 West 38th Street , New York , us

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Spacious rooms
Family-friendly amenities

Categories

Cleanliness
8.51
The reviews did not explicitly mention cleanliness, but standard quality for this hotel tier applies.
Service
9.48
Exceptional service as noted by multiple guests, who felt attended to and welcomed.
Location
9.52
Location was highlighted as excellent, being close to key attractions, making travel easy.
Room Quality
8.47
Rooms were described as large and well laid out, contributing positively to the overall experience.
Amenities
8.5
Amenities referred to were generally positive, although not detailed extensively.
Value for Money
8.46
Value is inferred as suitable for the quality and location provided.
Food and Beverage
8.51
Mention of the complimentary lobby drinks gives a positive outlook on food and beverage offerings.
Overall Experience
8.98
Overall experiences were highlighted as joyful and stress-free, indicating high guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:29

Property Description

Luxury in the Heart of Manhattan

Rooftop Lounge with Stunning Views
Experience the glamour of New York City at The Refinery Hotel's rooftop lounge, offering breathtaking views of the iconic Empire State Building.

24-Hour Fitness Center and On-Site Dining
Stay active at any time with our fully equipped fitness center, and indulge in delicious meals at our convenient on-site restaurant.

Convenient Location near Major Attractions
Just a short walk from Times Square and Bryant Park, our hotel provides easy access to the best of Manhattan. Book now for an unforgettable stay at The Refinery Hotel.

Important information:

Please note, guests must be at least 21 years old to check in.
Please note, a fully refundable deposit of USD 300 per stay is required upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Location

Property Video

Guest Reviews

Cleanliness: 8.51
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 8.51
Overall Experience: 8.98
B
Brandie • extended_group • us
10
Beautiful place to stay. Great location and friendly helpful staff. Has the rooftop bar and restaurant as well as jazz b
Pros:

Location was perfect

Cons:

The room smelled a little musty

2026-08-22 • via Nuitee
A
Anna • solo_traveller • am
10
2026-08-21 • via Nuitee
J
James • couple • us
10
Center of the universe
Pros:

Location

Cons:

Both my friend and myself were charged for mini bar items which neither of us ever take. I was in room 814 and he was in room 817.

2026-08-19 • via Nuitee
G
Garry • couple • gb
10
Pros:

Hotel was great.
Location is excellent.

Cons:

Liked roof top bar.
But can be extremely loud.

2026-08-19 • via Nuitee
N
Niklas • solo_traveller • at
8
2026-08-19 • via Nuitee
T
thorold • couple • gb
10
2026-08-18 • via Nuitee
Y
Yaron • family_with_children • il
10
2026-08-18 • via Nuitee
O
Ovadia • couple • il
7
2026-08-14 • via Nuitee
A
ASTRID • extended_group • es
9
2026-08-13 • via Nuitee
J
Joseph • extended_group • gb
9
2026-08-11 • via Nuitee
J
Joseph • extended_group • us
10
Pros:

Cool, boutique vibe of the property. Easily accessible(with exception to the Dominicana parade) to MSG and Altair. Cool rooftop bar and breakfast spot.

2026-08-11 • via Nuitee
C
Charles • couple • us
8
2026-08-09 • via Nuitee
G
Guy • extended_group • il
8
2026-08-09 • via Nuitee
J
Jane • couple • gb
8
We really enjoyed staying at The Refinery Hotel, however our stay was somewhat marred at the Rooftop
Pros:

Location
Downstairs bar and restaurant

Cons:

Arrogant staff in the roof top bar/restaurant

2026-08-09 • via Nuitee
P
Peng • family_with_children • us
9
Perfect to experience NYC vibes in a hotel with character and jazz club with great music and cocktails
Pros:

Nice design with industrial elements inspired from when it was a milliner. The Jazz Club on the ground floor was exceptional. Convenient location for Broadway shows and midtown business meetings.

Cons:

Gym is very basic

2026-08-08 • via Nuitee
C
Christophe • family_with_children • be
8
2026-08-08 • via Nuitee
D
Dan • family_with_children • us
9
The Refinery is a very cool, retro style hotel in a great location of midtown Manhattan.
Pros:

The retro atmosphere was very stylish. The rooms were larger than average and very comfortable. The staff were friendly.

Cons:

Nothing

2026-08-08 • via Nuitee
D
Dan • solo_traveller • us
9
2026-08-08 • via Nuitee
D
Di • couple • nz
10
Fabulous location and extremely comfortable
Pros:

Love the Refinery Hotel, fabulous beds and pillows. The team are fabulous and can’t wait to visit again sometime

Cons:

Nothing!

2026-08-07 • via Nuitee
V
Valérie • extended_group • fr
10
Au top!
Pros:

La gentillesse du personnel, l’ambiance générale, les chambres et la literie

Cons:

Rien

2026-08-02 • via Nuitee