Black Bull Hotel

Hotels
6.9 (620 reviews)
38 Market Steet , Kirkby Stephen , gb

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Pets allowed
Luggage storage
Darts
Non-smoking throughout
Shared lounge/TV area
Kid meals
Pet bowls
Pet basket
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food
Cons:
Cleanliness issues
Tired decor
Overpriced for some

Categories

Cleanliness
5.65
Concerns about cleanliness noted, including mould and unkempt areas.
Service
8.15
Friendly and helpful staff were frequently mentioned.
Location
8.15
A very convenient location, although some noise was reported.
Room Quality
6.15
Room decor needed updating; some rooms had issues.
Amenities
6.65
Basic amenities were available but some facilities needed improvement.
Value for Money
6.15
Mixed feelings regarding value; some reviews found it overpriced.
Food and Beverage
7.15
Food and drinks received positive feedback.
Overall Experience
7.15
Generally good stay with some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:58

Property Description

Garden Oasis and Exciting Activities
Experience the serene garden and shared lounge at Black Bull Hotel. Enjoy a delicious meal at the on-site restaurant and unwind at the cozy bar in Kirkby Stephen.

Recreational Fun for Everyone
Engage in a game of darts or tennis during your stay at this 3-star inn. Explore popular activities like fishing and canoeing in the surrounding area.

Nearby Attractions and Convenience
Visit Bowes Museum and Brougham Castle, both just a short distance away. With the Teesside International Airport within reach, your journey to Black Bull Hotel is made convenient.

Book now to indulge in a delightful stay at Black Bull Hotel, where comfort meets adventure.

Important information:

Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MME

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £0 per person per night when using an available cot.
    Children up to and including 17 years old stay for £0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.9
Based on 620 reviews
Cleanliness: 5.65
Service: 8.15
Location: 8.15
Room Quality: 6.15
Amenities: 6.65
Value for Money: 6.15
Food and Beverage: 7.15
Overall Experience: 7.15
R
Robert • family_with_children • gb
8
Pros:

Large, clean comfortable room, ideally situated in middle of town.

Cons:

Shower not working upon arrival but we were re-located to a different room and given a complimentary dessert with our dinner for the inconvenience, so it was all dealt with very well.

2026-03-25 • via Nuitee
J
John • couple • gb
8
Friendly staff clean and central location would definitely book again
Pros:

Central location

Cons:

Didn’t open till 12 to drop bags off

2026-03-23 • via Nuitee
A
Ann • family_with_children • gb
2
Give this one a miss .
Pros:

Location

Cons:

It was old and dated. The carpets were holding the floor boards together. The room was cold with no central heating only a tiny portable radiator. The bathroom floor was the same with ripped lino. . There was very little food on the menu as the claimed it hadn't been delivered. Looks like its on its last legs . I wouldn't stay there again

2026-03-03 • via Nuitee
H
Hukins • family_with_children • gb
4
Unfortunately we wouldn't stay again
Pros:

Bed was really comfortable

Cons:

The road outside the hotel was extremely busy all night the room wasn't worth for what we paid more like £60 for the night would of suited the lax doing breakfast tried his best but unfortunately we had to get our money back

2026-03-02 • via Nuitee
J
Jon • family_with_children • gb
1
2026-02-22 • via Nuitee
E
Elizabeth • family_with_children • au
8
2026-01-26 • via Nuitee
S
Shaun • couple • gb
9
2026-01-21 • via Nuitee
J
john • solo_traveller • gb
3
I expected better.
Pros:

The staff were friendly and helpful.

Cons:

The room had no bedhead lighting and the room light switch was on the other side of the door which only was found by the street lighting outside. The room had no chair to sit on. The bathroom was well equipped but the 'backlit' mirror did not appear to be connected to the mains electricity.

2026-01-19 • via Nuitee
S
Susan • solo_traveller • gb
5
I was directed to the room went to it then out for a meal. Had to buy breakfast in the morning elsew
Pros:

No breakfast available room clean

Cons:

Room too hot

2026-01-19 • via Nuitee
R
Richard • couple • gb
5
average
Pros:

The property was ok

Cons:

parking is horrendous and no breakfast for the money was poor

2026-01-19 • via Nuitee
L
Lucy • couple • gb
4
Pros:

Convenient location

Cons:

Room was worn and stuffy - no fan and the window in the bathroom didn't open to let in air.

2026-01-19 • via Nuitee
E
Evie • couple • gb
3
Pros:

The staff were lovely.

Cons:

The room had stained carpets, condensation and leaks by the window. Stains on the walls. TV had no channels. No wifi in room. Wrong breakfast order was given. Toilet in the room made noise for 10mins after flushing. Damp on the walls. Lamp didn’t work. No lampshade on main light so super bright in the evening.

2026-01-19 • via Nuitee
M
Mark • couple • gb
3
2026-01-19 • via Nuitee
A
Alan • couple • gb
6
2026-01-17 • via Nuitee
G
Gemma • couple • gb
3
2026-01-16 • via Nuitee
A
Alex • couple • gb
7
Nice staff clean room nice food
Pros:

Location

Cons:

Slightly dated

2026-01-08 • via Nuitee
D
David • couple • gb
9
enjoyable
Pros:

had a great time room was clean staff were friendly

2026-01-08 • via Nuitee
P
Philippa • family_with_children • gb
8
2026-01-08 • via Nuitee
L
Lynne • family_with_children • gb
10
Great Stay
Pros:

Everything was lovely 😍

Cons:

Actually thought breakfast was in the price, but it wasn't.

2025-12-30 • via Nuitee
R
Richard • couple • gb
7
Great pub/ accommodation needs tlc
Pros:

The pub including drinks food and staff was excellent. Unfortunately the room we had needed some work.
Wallpaper hanging down in the bathroom/ the bathroom tile paint peeling/ the mastic around the bathroom completely comes a way and the walls and doors marked and scratched. Tv and bed great just a pity the decoration and finish let the stay down. We was in room 6

Cons:

Tv

2025-12-30 • via Nuitee