expressotel

Hotels
8.6 (1531 reviews)
Corner Clive Square East and Tennyson St , Napier , nz

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Clean rooms
Cons:
Limited parking
Small bathrooms
Cleanliness issues

Categories

Cleanliness
7.99
Comments on cleanliness varied, with some guests noting issues with dirty bathrooms and unclean rooms.
Service
9.46
Many reviews appreciated the friendly and helpful staff.
Location
9.5
Location was frequently highlighted as excellent, near restaurants and attractions.
Room Quality
7.45
Some rooms were described as small and in need of renovation.
Amenities
7.98
Limited parking options were a common concern, though other amenities were generally well regarded.
Value for Money
8.44
Overall value is seen as fair, though some guests expressed disappointment due to amenities.
Food and Beverage
8.99
Not explicitly mentioned, assumed standard quality for this hotel tier.
Overall Experience
8.96
Despite some issues, the overall experience was positive for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:20

Property Description

Central Location in Napier
Expressotel is nestled in the heart of Napier, offering a convenient stay just minutes away from Clive Square and the vibrant Marine Parade waterfront.

Modern Amenities
The hotel boasts modern rooms equipped with flat-screen TVs, air-conditioning, and complimentary WiFi, ensuring a comfortable and connected stay for all guests.

Convenience at Your Doorstep
With key attractions like the Municipal Theatre, Hawke’s Bay Museum, and wineries like Mission Estate and Church Road within a short drive, Expressotel provides easy access to the best of Napier.

Book your stay at Expressotel now and experience the perfect blend of comfort and convenience in Napier.

Important information:

If you expect to arrive outside reception opening hours, please inform the property in advance, using the contact details found on the booking confirmation.

If you expect to arrive after 18:00, please contact the property using the contact details found on the booking confirmation.

Please note that there is a 2% charge when you pay with a credit card.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NPE

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.6
Based on 1531 reviews
Cleanliness: 7.99
Service: 9.46
Location: 9.5
Room Quality: 7.45
Amenities: 7.98
Value for Money: 8.44
Food and Beverage: 8.99
Overall Experience: 8.96
E
Emma • solo_traveller • nz
10
Great stay
Pros:

Very comfortable room. Plenty of space, comfy bed, bathroom was functional if a little tired. The best things though was the lady at reception. So friendly and helpful she is definitely the cherry on top here. The location is great with plenty of places to eat and shop

Cons:

The bathroom is a bit old and tired but clean. TV is old and had basic TV channels but not that major really. For the price it was great

2026-07-17 • via Nuitee
K
Kim • couple • nz
10
Pros:

The parking spaces were hard to navigate, big vehicles could not access. Had to pay for parking on the street.

2026-07-14 • via Nuitee
M
Mihaka • solo_traveller • nz
10
Pros:

Very inviting staff and tidy rooms

2026-07-13 • via Nuitee
R
Richard • couple • nz
7
Pros:

Good location. Very helpful member of staff (Evie) gave us free parking in the car park opposite

Cons:

TV channels are rubbish and fresh milk would always be appreciated more then UHT

2026-07-12 • via Nuitee
O
Owen • couple • nz
9
2026-06-28 • via Nuitee
I
Isabelle • couple • au
10
2026-06-27 • via Nuitee
J
John • couple • nz
8
Good value for money
Pros:

The rooms were clean and no smell of liquid used to clean rooms or bad airfreshener. Clean and they heated the room before our arrival as it was cold. Towels were fresh, new and no smell at all.

2026-06-26 • via Nuitee
C
Cara • couple • nz
8
Pros:

Good location, private, tidy.

2026-06-14 • via Nuitee
J
Jestine • extended_group • nz
10
Pros:

Location, modern and clean

2026-06-13 • via Nuitee
B
Buckley • solo_traveller • nz
8
Gr8
Pros:

NA

Cons:

NA

2026-06-10 • via Nuitee
V
Victor • solo_traveller • au
8
2026-06-05 • via Nuitee
P
Paul • family_with_children • nz
10
2026-06-04 • via Nuitee
B
Berni • couple • ie
9
Exceptional value, great rooms
Pros:

Beautiful roms, exceptional value, onsite restaurant, right in town

Cons:

Limited hours onsite reception - just a sign of the times!!

2026-05-31 • via Nuitee
K
Kadin • couple • nz
7
2026-05-31 • via Nuitee
D
Debra • couple • nz
8
Great staff great location
Pros:

Location is great and the room is spacious and clean

Cons:

Nothing really

2026-05-27 • via Nuitee
H
Hannah • couple • nz
9
2026-05-25 • via Nuitee
M
Mark • couple • au
10
2026-05-23 • via Nuitee
S
Sarah • extended_group • nz
7
Pros:

Location

Cons:

No toaster which surprised the 3 of us who stayed..an odd thing to not provide

2026-05-21 • via Nuitee
M
Maria • solo_traveller • nz
9
Great place to stay
Pros:

Great location, very clean and tidy rooms. Friendly staff, great having Portfino Restaurant right next door. Will definately stay here again.

Cons:

NA

2026-05-18 • via Nuitee
J
Josh • couple • nz
8
Clean spacious and good location
Pros:

Very clean spacious room, staff were incredibly friendly, special thanks to Evie on the front desk who was so friendly and helpful!

Cons:

Bathroom could do with a bit of a revamp

2026-05-18 • via Nuitee