expressotel

Hotels
8.6 (1519 reviews)
Corner Clive Square East and Tennyson St , Napier , nz

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Clean rooms
Cons:
Limited parking
Small bathrooms
Cleanliness issues

Categories

Cleanliness
7.99
Comments on cleanliness varied, with some guests noting issues with dirty bathrooms and unclean rooms.
Service
9.46
Many reviews appreciated the friendly and helpful staff.
Location
9.5
Location was frequently highlighted as excellent, near restaurants and attractions.
Room Quality
7.45
Some rooms were described as small and in need of renovation.
Amenities
7.98
Limited parking options were a common concern, though other amenities were generally well regarded.
Value for Money
8.44
Overall value is seen as fair, though some guests expressed disappointment due to amenities.
Food and Beverage
8.99
Not explicitly mentioned, assumed standard quality for this hotel tier.
Overall Experience
8.96
Despite some issues, the overall experience was positive for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:20

Property Description

Central Location in Napier
Expressotel is nestled in the heart of Napier, offering a convenient stay just minutes away from Clive Square and the vibrant Marine Parade waterfront.

Modern Amenities
The hotel boasts modern rooms equipped with flat-screen TVs, air-conditioning, and complimentary WiFi, ensuring a comfortable and connected stay for all guests.

Convenience at Your Doorstep
With key attractions like the Municipal Theatre, Hawke’s Bay Museum, and wineries like Mission Estate and Church Road within a short drive, Expressotel provides easy access to the best of Napier.

Book your stay at Expressotel now and experience the perfect blend of comfort and convenience in Napier.

Important information:

If you expect to arrive outside reception opening hours, please inform the property in advance, using the contact details found on the booking confirmation.

If you expect to arrive after 18:00, please contact the property using the contact details found on the booking confirmation.

Please note that there is a 2% charge when you pay with a credit card.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NPE

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.6
Based on 1519 reviews
Cleanliness: 7.99
Service: 9.46
Location: 9.5
Room Quality: 7.45
Amenities: 7.98
Value for Money: 8.44
Food and Beverage: 8.99
Overall Experience: 8.96
M
Mark • couple • au
10
2026-05-23 • via Nuitee
S
Sarah • extended_group • nz
7
Pros:

Location

Cons:

No toaster which surprised the 3 of us who stayed..an odd thing to not provide

2026-05-21 • via Nuitee
M
Maria • solo_traveller • nz
9
Great place to stay
Pros:

Great location, very clean and tidy rooms. Friendly staff, great having Portfino Restaurant right next door. Will definately stay here again.

Cons:

NA

2026-05-18 • via Nuitee
O
O'Brien • couple • nz
9
We really enjoyed our day. The beds were comfortable. Everything was clean. Everything operated as per normal in the bat
Pros:

Location

Cons:

The building was a
Little tired perhaps due renovation soon.

2026-05-18 • via Nuitee
J
Josh • couple • nz
8
Clean spacious and good location
Pros:

Very clean spacious room, staff were incredibly friendly, special thanks to Evie on the front desk who was so friendly and helpful!

Cons:

Bathroom could do with a bit of a revamp

2026-05-18 • via Nuitee
M
Marie • couple • gb
9
Great hotel at an excellent price, would definitely recommend
Pros:

Reception staff helpful, restaurant next door amazing, clean room in great location

2026-05-11 • via Nuitee
K
Kay • solo_traveller • nz
5
Suppose to be a nice get away mother's day trip... but i was so tried from the first night noise.
Pros:

Location is great

Cons:

The rooms facing the road are extremely noisy from traffic. I noticed it immediately after checking in, before I had even unpacked. I went to the front desk to ask if it was possible to move rooms, but was told that the garden-facing rooms would not be much better because road works would supposedly begin at 7am, even on a Sunday, and she said she did not want me to be woken up by that instead.
Ironically, I was still woken up at 4:30am on Sunday morning by what sounded like drunk people loudly talking and laughing outside.

Since the front desk staff member was not working again until 12pm, I ended up calling the sister hotel instead, and they happily arranged a room change for me straight away, which made it even more frustrating that this could apparently have been resolved much earlier.

To be honest, after living in New Zealand for more than five years, I found the explanation about Sunday road works difficult to believe. The response felt dismissive rather than genuinely helpful.

2026-05-11 • via Nuitee
J
Jodi • family_with_children • nz
8
Great location. Friendly staff. Great price
Pros:

Great location. Friendly staff. Great price

2026-05-10 • via Nuitee
M
Mairead • couple • gb
10
2026-05-10 • via Nuitee
G
Gavin • couple • nz
8
2026-05-08 • via Nuitee
J
Jessica • couple • nz
10
2026-05-07 • via Nuitee
A
Aimee • couple • nz
10
It was clean, close to town… and easy checking after hours. And really big kind bed that was super comfy. Awesome!
Pros:

It was clean, close to town… and easy checking after hours.

Cons:

Nothing

2026-05-07 • via Nuitee
S
Sally • couple • au
8
2026-04-29 • via Nuitee
M
Michelle • solo_traveller • nz
8
2026-04-29 • via Nuitee
J
Jess • couple • au
5
Pros:

Location was ideal, we liked the toaster, microwave & good size fridge in the room.

Cons:

There were very loud road works happening right outside our window which shook the whole building. I had booked the reservation back in December and at no point were we made aware of this disturbance. I would have address this upon check out however it was very rare you would find a staff member on reception.

2026-04-20 • via Nuitee
T
TOM • couple • gb
9
Perfect place for a short stop in Napier
Pros:

The hotel staff were great, car parking on site, good restaurant on site

Cons:

The hotel was ideal for a 2 night stay

2026-04-15 • via Nuitee
T
Temarii • solo_traveller • nz
10
2026-04-14 • via Nuitee
P
Peter • couple • au
8
Pros:

Nice clean room in a good location.

2026-04-08 • via Nuitee
C
Clare • couple • nz
8
Great place, handy to everything, perfect for what we needed, great value for money, friendly staff
Pros:

Easy to find, staff were friendly and helpful. There was no parking at the hotel but there was free public parking across the road.

Cons:

Beds were a bit soft, street could be a bit noisy.

2026-04-06 • via Nuitee
R
Renata • solo_traveller • au
8
2026-04-03 • via Nuitee