expressotel

Hotels
8.6 (1493 reviews)
Corner Clive Square East and Tennyson St , Napier , nz

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Clean rooms
Cons:
Limited parking
Small bathrooms
Cleanliness issues

Categories

Cleanliness
7.99
Comments on cleanliness varied, with some guests noting issues with dirty bathrooms and unclean rooms.
Service
9.46
Many reviews appreciated the friendly and helpful staff.
Location
9.5
Location was frequently highlighted as excellent, near restaurants and attractions.
Room Quality
7.45
Some rooms were described as small and in need of renovation.
Amenities
7.98
Limited parking options were a common concern, though other amenities were generally well regarded.
Value for Money
8.44
Overall value is seen as fair, though some guests expressed disappointment due to amenities.
Food and Beverage
8.99
Not explicitly mentioned, assumed standard quality for this hotel tier.
Overall Experience
8.96
Despite some issues, the overall experience was positive for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:20

Property Description

Central Location in Napier
Expressotel is nestled in the heart of Napier, offering a convenient stay just minutes away from Clive Square and the vibrant Marine Parade waterfront.

Modern Amenities
The hotel boasts modern rooms equipped with flat-screen TVs, air-conditioning, and complimentary WiFi, ensuring a comfortable and connected stay for all guests.

Convenience at Your Doorstep
With key attractions like the Municipal Theatre, Hawke’s Bay Museum, and wineries like Mission Estate and Church Road within a short drive, Expressotel provides easy access to the best of Napier.

Book your stay at Expressotel now and experience the perfect blend of comfort and convenience in Napier.

Important information:

If you expect to arrive outside reception opening hours, please inform the property in advance, using the contact details found on the booking confirmation.

If you expect to arrive after 18:00, please contact the property using the contact details found on the booking confirmation.

Please note that there is a 2% charge when you pay with a credit card.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NPE

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.6
Based on 1493 reviews
Cleanliness: 7.99
Service: 9.46
Location: 9.5
Room Quality: 7.45
Amenities: 7.98
Value for Money: 8.44
Food and Beverage: 8.99
Overall Experience: 8.96
T
TOM • couple • gb
9
Perfect place for a short stop in Napier
Pros:

The hotel staff were great, car parking on site, good restaurant on site

Cons:

The hotel was ideal for a 2 night stay

2026-04-15 • via Nuitee
T
Temarii • solo_traveller • nz
10
2026-04-14 • via Nuitee
P
Peter • couple • au
8
Pros:

Nice clean room in a good location.

2026-04-08 • via Nuitee
C
Clare • couple • nz
8
Great place, handy to everything, perfect for what we needed, great value for money, friendly staff
Pros:

Easy to find, staff were friendly and helpful. There was no parking at the hotel but there was free public parking across the road.

Cons:

Beds were a bit soft, street could be a bit noisy.

2026-04-06 • via Nuitee
M
Marjan • solo_traveller • nl
10
Geweldig!
Pros:

Locatie tov het Art Deco district en Intercity bushalte!

Cons:

Nvt

2026-04-03 • via Nuitee
R
Renata • solo_traveller • au
8
2026-04-03 • via Nuitee
M
Mary • couple • nz
10
FABULOUS
Pros:

EVERYTHING

Cons:

NOTHING

2026-03-31 • via Nuitee
A
Andy • solo_traveller • nz
10
2026-03-31 • via Nuitee
J
Justine • solo_traveller • nz
8
2026-03-30 • via Nuitee
M
Margareta • couple • nz
10
Pros:

Friendy staff

2026-03-29 • via Nuitee
M
Margareta • couple • nz
10
2026-03-29 • via Nuitee
C
Christopher • couple • au
9
2026-03-27 • via Nuitee
T
Tina • solo_traveller • nz
8
Very convenient location, and good facilities for what I was there for, would use again
Pros:

It was all very satisfactory

2026-03-26 • via Nuitee
R
Roy • couple • gb
7
Napier is well worth a visit
Pros:

The location was good easy to get to restaurants and shops, the room was clean and tidy. Parking wasn't easy as very limited parking space and reception had to organise parking facilities situated across the road.

Cons:

Parking, at first we were informed we had to pay for parking on the street, which was going to be expensive. Then we were able to use alternative parking facilities.

2026-03-25 • via Nuitee
R
Ryan • couple • ca
10
We enjoyed our stay !
Pros:

Great location.

Cons:

Could be more parking

2026-03-25 • via Nuitee
C
Cengiz • extended_group • de
8
Relativ vernünftiges Stadthotel mit schlechten Parkmöglichkeiten und eingeschränkt anwesender Rezeption (12:00 - 18:00h)
Pros:

Gutes Stadthotel für 1-2 Nächte. Besonderer Vorteil ist das beste Restaurant der Stadt, das gegenüber in der alten Feuerwehrwache ist.

Cons:

Die Rezeption ist nur zw. 12 und 18:00h besetzt. In Zeiten, in der Personal notwendig wäre, beim Checkout oder abends mit der überalterten Klimaanlage, ist niemand zu erreichen. Für den relativ hohen Preis ist das nicht ausreichend Service. Die Parksituation im Hof ist katastrophal……eng, kaum einzuparken.

2026-03-24 • via Nuitee
J
Jennifer • couple • ca
7
Pros:

Good location

2026-03-22 • via Nuitee
P
Pramuda • solo_traveller • lk
8
2026-03-19 • via Nuitee
N
Nicholas • couple • gb
9
Pros:

Good location to explore Napier. Standard hotel facilities, fridge, kettle.

Cons:

TV was a bit dated, not a smart TV.

2026-03-18 • via Nuitee
N
Natasha • solo_traveller • au
8
Good - would stay again
Cons:

Parking limitations, especially when you have a broken leg

2026-03-18 • via Nuitee