Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Family rooms
Hiking
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good onsen facilities
Spacious rooms
Attentive staff
Cons:
Poor cleanliness
Food safety issues
Old furnishings

Categories

Cleanliness
7.26
Multiple reviews mention dirty carpets, stained sofas, and general lack of cleanliness.
Service
8.73
Some reviews highlight kind and attentive staff, but a few report poor emergency response.
Location
9.77
A few guests mentioned the convenience of being close to ski resorts.
Room Quality
8.22
Rooms are noted to be spacious but also mentioned as old and worn out.
Amenities
9.25
The kitchen amenities are appreciated, and onsen facilities were considered good.
Value for Money
8.71
Some guests feel the pricing is high for the quality provided, especially given the condition of the rooms.
Food and Beverage
6.26
A serious complaint about food poisoning on site; overall food quality is viewed negatively.
Overall Experience
8.23
Diverse experiences reported, ranging from very positive stays to severe complaints, leading to an average sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:34

Property Description

Mountain Views and Hot Springs
One Niseko Resort Towers offers stunning mountain views from spacious rooms equipped with a kitchenette and balcony. Enjoy relaxation in the hot spring baths after a day of skiing or hiking in the area.

Adventure and Relaxation
Guests can partake in thrilling activities like rafting and rock climbing, or simply unwind in the open-air hot spring bath surrounded by nature. The hotel's serene atmosphere provides the perfect balance of adventure and relaxation.

Luxurious Accommodations
Indulge in luxurious rooms with neutral-toned interiors, large windows, and a cozy living area. With amenities like a flat-screen TV and tea maker, the rooms offer comfort and convenience for a memorable stay.

Book now to experience the perfect blend of adventure and relaxation at One Niseko Resort Towers!

Important information:

To use the hotel's free shuttle from Kutchan Station, please make a reservation at the time of booking.

When booking 10 rooms or more, or for 20 people or more, different policies and additional supplements may apply. Please contact the property directly for more details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.3
Based on 475 reviews
Cleanliness: 7.26
Service: 8.73
Location: 9.77
Room Quality: 8.22
Amenities: 9.25
Value for Money: 8.71
Food and Beverage: 6.26
Overall Experience: 8.23
C
Clara • family_with_children • us
5
Pros:

Rooms are big

Cons:

Dated needed some upgrades

2026-07-12 • via Nuitee
M
meng sung • extended_group • tw
9
Pros:

優質的溫泉

2026-07-12 • via Nuitee
T
Toshio • family_with_children • jp
9
快適
2026-07-10 • via Nuitee
S
Seemright • couple • th
9
Pros:

Breakfast

2026-07-01 • via Nuitee
L
Lam • family_with_children • hk
10
2026-06-28 • via Nuitee
T
TAKATOSHI • couple • jp
8
2026-06-26 • via Nuitee
K
Keisuke • family_with_children • jp
9
2026-06-26 • via Nuitee
H
Hiroto • extended_group • jp
7
2026-06-25 • via Nuitee
A
Alex • solo_traveller • au
8
2026-06-24 • via Nuitee
S
Suan • couple • au
8
Just another hotel but it’s clean & spacious.
Pros:

Big & spacious room. Kitchenette was useful. Onsen a bonus.

Cons:

Nothing to comment

2026-06-20 • via Nuitee
蝦夷ぽん太 • solo_traveller • jp
8
Pros:

山も海も近い！温泉♨️付き
清潔感、車なら買い物に
不自由しません。

Cons:

ありません。

2026-06-15 • via Nuitee
Y
Yuri • family_with_children • au
10
家族５人で泊まりましたが、部屋が広く景色も良く、素敵な時間を過ごせました。
Pros:

温泉が付いてるのが最高でした。景色も完璧でした。

Cons:

温泉の前の段差が見えづらく躓きそうになりました。

2026-06-14 • via Nuitee
哈吉 • extended_group • tw
9
Pros:

空間很大，還有廚房跟廚具餐具可以使用，整體乾淨，雖然不是很新的飯店但住起來舒服，浴場空間也很不錯，整體很喜歡。

2026-06-13 • via Nuitee
Y
YING CHANG • solo_traveller • tw
9
適合家庭旅遊住宿
Pros:

視野不錯，滿眼翠綠，房間空間大又明亮，有小廚房（可惜沒有調味料），一樓有洗烘衣設備，備有停車場，適合家庭旅遊

Cons:

連住兩晚，原訂早餐為5份日式，有提早前一晚跟櫃檯更改其中兩位為西式，但最後送餐仍是5份日式

2026-06-10 • via Nuitee
B
Brian • solo_traveller • nl
9
Zeer comfortabel
Pros:

Personeel zeer behulpzaam en aardig. Heerlijke onsen en zeer ruime kamer alles was geweldig.

2026-06-07 • via Nuitee
丹野 • solo_traveller • jp
8
Pros:

眺望、客室

Cons:

朝食

2026-05-28 • via Nuitee
I
IWATA • solo_traveller • jp
9
Pros:

温泉とコスパがいい

Cons:

べットがイマイチ

2026-05-20 • via Nuitee
S
Shirato • family_with_children • jp
8
2026-05-12 • via Nuitee
V
V • solo_traveller • us
10
2026-05-12 • via Nuitee
M
Mizuki • family_with_children • jp
6
Pros:

和洋室の部屋に宿泊しました。
とても広く子連れでも伸び伸び過ごせました。
また冷蔵庫も大きくキッチン用具があったのも良かったです！
温泉も良かったです！

Cons:

和室に布団2組と案内がありましたが
敷布団がペラペラで床に寝ているような寝心地で残念でした。
またカバーがついておらず、汚れがかなり目立っていて不快感がありました。
フロントに電話で確認し、カバーはつけることができました。

2026-05-10 • via Nuitee