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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Ironing service
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Meeting/banquet facilities
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Sauna
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Dry cleaning
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Massage services
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Spa/wellness center
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Barber/beauty shop
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Currency exchange
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Valet parking
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Karaoke
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Non-smoking throughout
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Private parking
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Outdoor pool
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Daily housekeeping
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Minimarket on site
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Concierge service
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Evening entertainment
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Physical distancing rules followed
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Thermometers for guests provided by property
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Indulge in elegantly designed guest rooms with free WiFi and modern amenities like flat-screen TVs and minibars. Some units even come with a cozy seating area for added comfort.
Dining Options
Savor delicious Japanese cuisine at Kishin-Tei or enjoy a hearty buffet breakfast at Cafe Para Para, which is also open 24 hours for your convenience.
Wellness Facilities
Unwind with pampering massages, foot reflexology, or hair treatments. Take advantage of the karaoke lounges for some entertainment or seek assistance from the friendly reception staff for local insights.
Book now for a luxurious stay at Grand Paragon Hotel Johor Bahru, located just a short distance from major shopping centers and the airport.
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
Location
Guest Reviews
The room is nice, city view. The rest quite good.
Found ants on the table, on the bed just 3-4 of them. The lighting all orange, quit difficult to do makeup in the room, need to use bathroom to do makeup. The breakfast menu i think can improve more.
Nothing special
Our stay was unfortunately affected by a very unpleasant experience during breakfast. At the entrance of the hotel restaurant, a staff member was standing with a walkie-talkie assigning seats. As we entered, I was briefly ahead with my son, while the rest of my family followed behind. We are a family of six.
Without listening or asking, the staff member rudely assigned us a table for two. When I tried to explain that we were six people and politely requested a different table, he did not take the time to listen and responded in a very dismissive and rude manner. There was no effort to understand the situation or show basic courtesy.
What made this worse is that the restaurant was not full at all, so there was no reason for such behavior. We had checked in late at 9:00 pm and planned to check out early at 8:30 am, so we ate breakfast early at 7.30
This staff member clearly lacked the minimum level of customer service expected in a hotel. I hope the management takes this feedback seriously and provides proper training to ensure guests are treated with respect.
Rooms are comfortable
Slippery tile on the shower area.
Room space was decent. Hotel was showing its age but things in the room still functional and condition not too bad. Bedsheets clean, bed was comfortable, aircon works fine. Quiet at night so sleep was not disturbed.
Ground floor lobby was spacious and had lots of seats to rest and relax/wait around.
The location is not bad, 7min straight walk down a street to KSL City Mall. Not too far a drive from MY-SG Causeway.
Free parking, just need to validate TNG card 15min before departure.
Reception staff were friendly and helpful.
The Sunday morning breakfast scene was a nightmare - so many people that the staff were overwhelmed. We had to take a while to find available seats and cutlery ourselves. Can't really blame the hotel but just a heads-up. Maybe exacerbated by June school holidays period.
Room bathroom amenities were rudimentary (couldn't use toothpaste provided and toothbrush bristles were quite hard) and room slippers not great quality - paper that barely qualifies as footwear LOL.
Gym supposedly opens only at 8am, though we saw people already running on the treadmills when we arrived at 8am. Closes at 8pm which is also kinda early.
The hotel is near to malls and shops. Very convenient.
All good.
Clean
Nil
As most review has mentioned, the overall hotel surrounding gives off a Senior Grand Classic Hotel feel once step into it. Ceiling was high and area was spacious. Yes, it may have run its journey since 2008 and brings you back to the days where hotel look and feel grand in every aspect of image. But dont be concern that room may b old and run down, in fact to my surprise the room was clean and also spacious with all the hotel room thingy available all in which many newer hotels has scraped it now. Like not providing iron board, toiletries...etc. The room though is carpeted but it felt clean and there was no stained smell and stepping on it FEELS new too which meant it must hv been swell maintained or vacuum regularly. Next, the pool was big enough for lap swim and it was wonderful. The gym was spacious and equipment was abundant. There was also a good spread of food for Breakfast and staff clearing the plates was almost immediate. The location wise...it is a 8-10mins downhill walk to KSL or a RM$6 grab ride. But due to its location..it is also not as crowded as in staying in KSL
Actually nothing
No comment
No comment
Food not so good
Yes
The view
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