Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Varied breakfast options
Cons:
Dirty common areas
Small and uncomfortable rooms

Categories

Cleanliness
7.51
Multiple mentions of dirty hallways and poor hygiene practices in dining.
Service
9.99
Friendly and attentive staff, despite being overwhelmed at times.
Location
9.02
Well-located, but some reviews suggest being far from the city center.
Room Quality
7.97
Small rooms with issues like uncomfortable beds and maintenance problems.
Amenities
8.49
Amenities exist but are often underwhelming, with some broken equipment reported.
Value for Money
7.46
Many reviewers believe the hotel is overpriced for the service and quality received.
Food and Beverage
10
Breakfast is a highlight with varied options, though hygiene concerns noted.
Overall Experience
9.98
Overall mixed experiences; some praises overshadowed by significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:58

Property Description

Luxurious Accommodations
Experience luxury at its finest at Sofitel Abidjan Hotel Ivoire. Each room is equipped with modern amenities such as a TV, air conditioning, and a balcony, ensuring a comfortable stay for every guest. The stunning city views from the rooms will leave you in awe.

World-Class Facilities
Indulge in the various facilities offered at the hotel, including an outdoor pool, tennis court, fitness center, and spa. Whether you're looking to relax by the pool or stay active during your stay, Sofitel Abidjan Hotel Ivoire has something for everyone.

Convenient Location
Located in the upscale district of Abidjan, our hotel is the perfect choice for both leisure and business travelers. With 4 restaurants, 3 bars, and event spaces available, your every need will be catered to seamlessly.

Book your stay at Sofitel Abidjan Hotel Ivoire now and elevate your travel experience to new heights.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ABJ

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 542 reviews
Cleanliness: 7.51
Service: 9.99
Location: 9.02
Room Quality: 7.97
Amenities: 8.49
Value for Money: 7.46
Food and Beverage: 10
Overall Experience: 9.98
A
Amadu kassim • couple • us
7
They need to clean the carpets in the rooms
Pros:

The room was not too clean

Cons:

The bed was an old bed and the mattress was very dirty

2026-04-24 • via Nuitee
E
Erin • couple • us
10
2026-04-22 • via Nuitee
P
Pascaline • solo_traveller • sn
9
2026-04-19 • via Nuitee
Y
Yewande • solo_traveller • ng
6
It was fair. Ended on
Pros:

The external aesthetics and the lobby area. There were also some very warm staff members who went out of their way to ensure my comfort.

Cons:

My room was bad and I had to change my initial room and also get a workman to fix the door of the room I changed to. General look and feel of the wing I was in did not justify the charge for the room and some of the staff were out rightly cold.
I also had an accident on the premises and noone made an effort to check and offer any assistance, other than when the ambulance came and a staff member had to lead them to my room.

2026-04-14 • via Nuitee
R
ralia • solo_traveller • dj
8
2026-04-11 • via Nuitee
• couple • ng
7
2026-04-11 • via Nuitee
O
Omar Cheik • solo_traveller • gn
4
Moyen
Pros:

La ponctualité du room service

Cons:

La nourriture, les tarifs

2026-04-11 • via Nuitee
N
Nasro • family_with_children • fr
9
2026-04-10 • via Nuitee
E
Estelle • solo_traveller • cd
7
Pros:

Le confort y et c’est accessible. Le personnel est également gentil

Cons:

Il y a trop de gens dans le hall. Et quand y a concert dans la salle de l’extérieur, tout le monde vient dans l’hôtel pour faire des photos, ça devient bruyant, on n’a pas l’impression d’être dans un hôtel classe où il y a du calme et des personnes d’une certaine haute catégorie

2026-04-09 • via Nuitee
M
Mamadou • couple • ml
8
2026-04-06 • via Nuitee
P
Pioneer723199 • Solo travel
10
Excellent Service
Pros:

Excellent Service from Rabiya. Clean Environment Friendly Staff

2026-04-03 • via Tripadvisor
W
Wanderer58706921130 • Solo travel • Dubai, Emirate of Dubai
10
Wonderful massage!! Great spa experience
Pros:

Amazingly relaxing yet firm massage from Steffi!! Absolutely brilliant. I’m definitely booking another session. Rabiya at the spa reception was also very nice. You’ve got a great team, Sofitel !! Impressed👍👍❤️

2026-04-02 • via Tripadvisor
S
Samadou • solo_traveller • bj
10
Pros:

Tout

2026-04-02 • via Nuitee
V
vhwltd • Solo travel • Kent, England
2
Worst experience of my life never ever stay at this hotel
Pros:

I can genuinely say this has been the worst experience in my lifestyle in this hotel… How on earth? They got their five star rating I have no idea the staff are rude ignorant patronising and racist.
The hotel rooms are not sound proved at all you may as well be sleeping in the road. It’s so noisy. The air-conditioning systems are so outdated that they sound like they’re on even when they’re off and if you’re a light sleeper you’ve got no chance of getting a wink of sleep because it sits inside a motorway
The Manager Jean francis Remi was nowhere to be seen when I requested him and it seems like none of them care and when you have an issue they just want you to go away and get on with it which is absolutely disgusting.
This is a five star hotel I have spent the last three nights without any sleep at all because of the noise levels and I will never return here. It’s absolutely awful awful awful awful.
When you try to explain to reception, what your issues they laugh at you they stare at you they make you feel uncomfortable. What a horrific experience one that I would never recommend.

2026-03-26 • via Tripadvisor
M
Michaël • extended_group • ch
5
A peine correct.
Pros:

La réception, le lobby et le service sont vraiment bons. Le personnel est souriant et aux petits soins. La nourriture et les boissons sont globalement satisfaisantes.

Cons:

L'hôtel est clairement trop cher par rapport aux prestations moyennes, notamment en terme de finition des chambres, de propreté générale et d'équipement. Salle de sport inaccessible car en travaux, SPA payant et indigne d'un hôtel 5* (bains à remous ne fonctionnant pas, eau à peine tiède et hammam à peine chaud...). En sus, intoxication alimentaire suite à un repas pris sur place...

2026-03-16 • via Nuitee
N
Nicolas • extended_group • ch
6
Surfait
Pros:

Confortable, propre, cadre joli

Cons:

Mal entretenu, ne correspond pas a un hôtel de ce standing, manque de personnel qualifié, services de qualité inégale, matériel qui se détache dans les salles de bains, ascenseurs déglingués, pas de savon pour les mains dans la salle de bain

2026-03-14 • via Nuitee
M
Mary Yacine • couple • ci
5
2026-03-12 • via Nuitee
M
MS2177 • Business
2
Very bad
Pros:

I will not recommend this hotel.

We were there for a business travel. We booked the hotel based on the images shown on the website only to arrive and see a compete different room. Not only was the room old, but malfunctioning. Tv not working, bad wifi, stains in the bath tub and an A/C that keeps you up at night. The employees at the reception were also rude a very un pleasant stay. For a 5-star rated hotel I was expecting better.

2026-02-27 • via Tripadvisor
Z
Zeynep • extended_group • tr
8
Güzel bir otel
Pros:

Kahvaltı çok iyiydi. Zengin bir açık büfe. Odalar çok rahat ve yeterince geniş.

2026-02-25 • via Nuitee
A
Attiman Yves • family_with_children • ci
10
2026-02-22 • via Nuitee