Hyatt House Pittsburgh-South Side

Hotels
Hyatt House
9 (782 reviews)
2795 South Water Street , Pittsburgh , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent breakfast
Friendly and accommodating staff
Great location
Cons:
Issues with cleanliness
Problems with elevators
Price not meeting expectations

Categories

Cleanliness
8.33
Some reviews mentioned cleanliness positively, but issues like Wi-Fi and elevator maintenance affected perceptions.
Service
9.8
Staff received multiple positive mentions and were described as friendly and accommodating.
Location
9.34
Location was frequently praised for its proximity to downtown and attractions.
Room Quality
8.29
Rooms were generally well-furnished but had complaints regarding design and features.
Amenities
9.32
Amenities like the heated pool and breakfast were highlighted as positive aspects.
Value for Money
8.28
Comments indicated that while some amenities were good, pricing didn't meet expectations in all cases.
Food and Beverage
9.33
Breakfast was a highlight, with many enjoying the offerings, although some found it mediocre.
Overall Experience
9.3
The overall sentiment was positive despite some specific shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 09:54

Property Description

Modern Rooms with Fully Equipped Kitchen
Experience comfort and convenience in our modern rooms at HYATT house Pittsburgh South Side. Each room is designed with a contemporary flair and features a fully equipped kitchen, perfect for preparing your favorite meals during your stay.

Leisure and Fitness Amenities
Stay active and refreshed with our 24-hour fitness center and indoor pool. Whether you prefer a workout session at your convenience or a relaxing swim, we have you covered. Additionally, our outdoor grill provides a perfect setting for a cozy evening with delicious meals.

Complimentary Services and Dining Options
Enjoy a hassle-free stay with our complimentary grocery shopping service and daily breakfast. Unwind in the evenings at HBAR with cocktails and light snacks. For more dining choices, explore Ibiza Spanish Tapas & Wine Bar just a short distance away.

Book now to experience a seamless blend of comfort and convenience at HYATT house Pittsburgh South Side.

Important information:

Please note, the property hosts events April through October and guests may experience noise until 22:30 and the terrace may not be available, to guests, on some days.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PIT

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 20 per day.

Location

Guest Reviews

9
Based on 782 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.29
Amenities: 9.32
Value for Money: 8.28
Food and Beverage: 9.33
Overall Experience: 9.3
A
allisons783 NONE
4
Nice location, dirty room, poor check-in process
Pros:

Great location with beautiful river views and plenty of food options nearby. We felt safe walking everywhere.

Unfortunately, check-in was frustrating. I had completed it in the app, but the front desk wouldn’t finalize it because the reservation was in my husband’s name, even though he was right outside parking and came in immediately after. I’ve stayed at many Hyatts and have never had this issue before.

The room layout was nice, but cleanliness and details were disappointing: sticky kitchen floors, a dusty vent, glasses with condensation still on them, only one roll of toilet paper (we had to request more), no laundry bag in the closet, watered-down shower gel, and the room smelled like marijuana.

On a positive note, the breakfast area was clean and offered a decent selection.

2026-03-07 via Tripadvisor
A
Anna family_with_children us
8
2026-03-07 via Nuitee
B
Bobbiejo couple us
9
Pros:

Clean

Cons:

Price

2026-03-06 via Nuitee
A
Amanda Lake family_with_children us
7
2026-03-02 via Nuitee
M
Mariana family_with_children us
10
2026-02-23 via Nuitee
J
Jeff couple us
10
2026-02-12 via Nuitee
V
Vershaun couple us
10
I will be a repeat customer to this exact location in the future
Pros:

Big but quaint.

Cons:

I can’t fully describe what I mean, but it was the parking garage. I don’t think is a Hyatt house issue so much as a Pittsburgh way of life. I reside in a place that’s full of space and trees.

2026-02-10 via Nuitee
T
Timothy family_with_children us
10
2026-02-09 via Nuitee
J
Jennifer solo_traveller us
8
What a great place to stay.
Pros:

Wonderful welcome from John. He was super friendly and helpful and made me feel at home right away. Gave me some great ideas for places to see in the city. The room was incredible with a view of the river, very exciting for a first-time visitor to Pittsburgh! Access to the river trail right there was above and beyond. The hotel location made it very easy to come and go even in so much snow.

Cons:

It would be nice if there were amenities in the room like snacks and drinks even if for purchase, and more amenities in the bathrooms.

2026-01-31 via Nuitee
N
Nicholas solo_traveller us
8
2026-01-28 via Nuitee
N
Natasha extended_group us
10
2026-01-26 via Nuitee
C
Constance couple us
9
Had a very nice stay
Pros:

Location

Cons:

Had wings at the bar & they were cold inside

2026-01-21 via Nuitee
K
Karen family_with_children us
10
My stay was comfortable and relaxing
Pros:

The staff was friendly, professional and informative. The property was clean and well maintained

2026-01-20 via Nuitee
J
Joyce extended_group us
10
Great!
Pros:

The front desk was very professional and courteous. Stayed there for the Steelers game

2026-01-20 via Nuitee
T
Tammy family_with_children us
8
Overall the stay was good but there are a lot of other options at or below this price point
Pros:

Location of hotel. Gym and bar were very nice.

Cons:

One elevator was out of order during our stay. This was most inconvenient. We were not able to park in the hotel parking we had to park across the street. Again, this was inconvenient.

2026-01-20 via Nuitee
A
Alfreda solo_traveller us
7
Pros:

Breakfast was good, thanksgiving day I have up waiting for the kitchen to and went to mcDonalds.

Cons:

the price doesn’t meet the expectation of the rooms

2026-01-20 via Nuitee
D
Diana couple us
10
It is comfortable, convenient and very pleasant stay at Hyatt Pittsburgh South Side.
Pros:

Location, Room Space, Refrigerator, Kitchen utensils, etc.

Cons:

Breakfast is not to my expectation.

2026-01-19 via Nuitee
T
Tessa couple us
8
2026-01-19 via Nuitee
A
Attila couple us
10
Great hotel. Very comfortable bed and spacious room
Pros:

The room was very spacious and the bed was super comfortable. Very clean room. Very friendly and accommodating staff. Close to great restaurant and shopping options

Cons:

N/A

2026-01-19 via Nuitee
J
Joseph extended_group us
10
2026-01-19 via Nuitee