Holiday Inn Express Pembroke by IHG

Hotels
•
Holiday Inn Express
9 (539 reviews)
8 International Drive , Pembroke , ca
+1 613-629-1990

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Good breakfast
Cons:
Limited breakfast options
Issues with room amenities

Categories

Cleanliness
8.58
Clean room and clean hotel lobby were mentioned positively, but frustrations with room conditions affected overall perception.
Service
9.55
Staff was friendly, helpful, and attentive in multiple reviews.
Location
9.59
Consistently praised for its great location near amenities.
Room Quality
9.04
Rooms were noted as clean and well-maintained, with only minor issues mentioned.
Amenities
9.07
Positive comments about gym and pool facilities, though some breakfast options were limited.
Value for Money
8.53
General sentiment was positive but some guests felt the value could be improved.
Food and Beverage
8.58
Breakfast options received mixed reviews but noted as generally good.
Overall Experience
9.05
Overall experience was positive despite some minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 07:25

Property Description

Convenient Location
Situated directly off Highway 17 in Pembroke, Ontario, our smoke-free hotel offers easy access for travelers. Explore nearby attractions like Canadian Forces Base Petawawa and Bonnechere Caves during your stay.

Modern Amenities
Enjoy a comfortable stay with a hot breakfast, free Wi-Fi, and a flat-screen TV in every guest room. Relax in our indoor heated pool or make use of the microwave, mini-fridge, and coffee-making facilities provided in each room.

Business-Friendly Services
Our hotel features an on-site business center with fax and photocopying services, ideal for corporate guests. Plus, take advantage of our free on-site parking for added convenience.

Book your stay at Holiday Inn Express Pembroke for a seamless blend of comfort and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YOW

Location

Guest Reviews

9
Based on 539 reviews
Cleanliness: 8.58
Service: 9.55
Location: 9.59
Room Quality: 9.04
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 9.05
M
Mhea • family_with_children • ca
10
Thank you for letting us enjoy our stay
Pros:

Amenities are all good with laundry too.

2026-08-14 • via Nuitee
P
Pilar • extended_group • es
4
Solo una noche, menos mal!
Pros:

Desayuno muy escaso,

Cons:

Ascensor, moqueta, sucio

2026-08-13 • via Nuitee
A
Alex • couple • ca
10
Highly recommended
Pros:

Cleanliness, breakfast was the best we’ve had yet.

Cons:

Nothing

2026-08-04 • via Nuitee
L
Laurence • family_with_children • ca
10
2026-07-24 • via Nuitee
S
Savannah • couple • ca
10
2026-07-20 • via Nuitee
G
Ganeshan • couple • ca
8
2026-07-14 • via Nuitee
S
Sri Sivachandran • family_with_children • ca
10
Pros:

Everything was perfect.

2026-07-09 • via Nuitee
S
Shawn • solo_traveller • ca
8
Pros:

Easy access to hotel and plenty of parking. Hotel room was clean and the maintenance staff very accommodating.

Cons:

The staff that was working this visit wasn't very friendly, compared to staff on other visits.

2026-07-08 • via Nuitee
C
Clarence • family_with_children • ca
9
2026-07-06 • via Nuitee
R
Richard • couple • ca
9
2026-07-06 • via Nuitee
H
Heather • family_with_children • ca
8
2026-07-05 • via Nuitee
T
Terence • family_with_children • ca
8
2026-07-04 • via Nuitee
G
garykuney • Business
10
Customer service makes it
Pros:

Customer service you wish every hotel offered

Michelle M on front desk
Warm and friendly
Courteous, polite and listening
Efficient and professional
Outstanding customer service

Absolutely made the stay

2026-07-02 • via Tripadvisor
W
Wolfgang • couple • de
9
2026-06-29 • via Nuitee
J
Joan • couple • us
10
Very good
Pros:

Nice stay

Cons:

Missing a spa

2026-06-28 • via Nuitee
P
Pit • family_with_children • au
9
Good hotel
Pros:

Clean rooms, comfortable beds, friendly employees

Cons:

-

2026-05-31 • via Nuitee
A
ANGELA • family_with_children • ca
10
Fanatic
Pros:

Staff was great, room was very clean, beds comfortable and excellent hot breakfast. Overall we will return!!!

Cons:

Nothing, it was all fantastic.

2026-05-31 • via Nuitee
J
James • extended_group • gb
8
A decent room with great staff running the hotel.
Pros:

The room was bigger than i expected and allowed for me to be real comfortable.

Cons:

The breakfast was slim pickings in terms of choice with not much on the side of healthy.

2026-05-27 • via Nuitee
D
deathracer • Business • Montreal, Quebec
10
Returning after 11 years and I like it even more
Pros:

I returned to the Holiday Inn Express Pembroke after 11 years. There have been a few updates since then and overall, the excellent quality of this property has been maintained to a high standard.

What's improved even more; the staff engagement, friendliness and helpfulness. ALL staff had such a great positive attitude!!

This time, I was in a bigger suite with a kitchenette area. Although these suites have connecting room doors, those doors appear to be heavy steel construction and I never heard anyone. (the room was very quiet).

Liked:
- Bed Comfort
- HVAC system
- Updated high def. TV
- Extremely clean
- Large breakfast area with adjacent lounge area

2026-05-23 • via Tripadvisor
J
JoAnne • solo_traveller • ca
10
Another time will make use of pool and exercise facilities.
Pros:

Good location easy access, close to Irving Gas Bar and Restaurant (the best pies!)

Cons:

Would have preferred bar soap, but small disappointment.

2026-05-19 • via Nuitee