Best Western Yokohama

Hotels
Best Western
7.9 (252 reviews)
Tsurumi-ku Tsurumi Chuo 4-29-1 , Yokohama , jp

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Ironing service
Massage services
Shared lounge/TV area
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Good price
Clean facilities
Cons:
Cleanliness issues
Small room

Categories

Cleanliness
6.65
Cleanliness was mentioned as poor in one review.
Service
8.65
Hotel staff were noted as good and friendly.
Location
8.65
Several reviews highlighted the location as very good and convenient.
Room Quality
7.15
Rooms mentioned as small with some issues like a leaking shower.
Amenities
7.65
Facilities were described as clean and the late check-out was appreciated.
Value for Money
8.15
Good price for the location and convenience mentioned.
Food and Beverage
8.15
Breakfast was noted as very good.
Overall Experience
8.15
Guests expressed a positive overall experience with intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:37

Property Description

Modern Rooms and Amenities
Best Western Yokohama offers modern rooms with a stylish wood-and-white decor, complete with a private bathroom, flat-screen TV with satellite channels, and a bathtub for relaxation. The rooms also include a fridge for convenience.

Convenient Location and Transportation
Located just 250 meters from JR Tsurumi Train Station, guests have easy access to various train stations for seamless travel around Yokohama. Whether heading to Yokohama Train Station for city exploration or Shin-Yokohama Shinkansen Station for further travels, transportation is a breeze.

Dining Options and Services
Guests can indulge in a Western breakfast buffet at Palm Tree, the hotel's restaurant, and enjoy other lunch options. Additionally, the hotel offers services like massages, luggage storage, dry cleaning, and a 24-hour front desk for a comfortable stay.

Book your stay at Best Western Yokohama for a perfect blend of modern comfort and convenience.

Important information:

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
LAN cables can be borrowed from the front desk, free of charge.

The full amount of the reservation must be paid at check-in.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HND

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs JPY 1650 per stay.

Location

Guest Reviews

7.9
Based on 252 reviews
Cleanliness: 6.65
Service: 8.65
Location: 8.65
Room Quality: 7.15
Amenities: 7.65
Value for Money: 8.15
Food and Beverage: 8.15
Overall Experience: 8.15
G
Gurung young couple jp
6
Pleasant
2025-08-03 via Nuitee
A
Audon solo traveller us
10
Good price and close enough to stay the night before a Haneda trip
Pros:

Good price good location

2025-07-23 via Nuitee
M
Matias group cl
9
Superb
Pros:

Very centric, close to metro station

Cons:

Maybe a little bit too small for two people with luggage but that's typical in Tokyo

2025-07-22 via Nuitee
H
Hezrina solo traveller my
9
Superb
2025-07-21 via Nuitee
J
Jinky young couple jp
7
Good
2025-07-16 via Nuitee
P
Petri young couple se
8
Very good
2025-07-13 via Nuitee
A
Ana review category business travellers us
5
Passable
2025-07-12 via Nuitee
C
Ciprian family with young children ro
10
Exceptional
2025-07-11 via Nuitee
P
Periyasamy solo traveller in
2
Over all stay good. however the communication and not interested in providing itemized bill was very
Pros:

Hotel staffs were good

Cons:

The hotel didn't provide an itemized bill, and the cleanliness was poor. Additionally, there was a broken sink in the hotel bathroom.

2025-07-09 via Nuitee
M
Marlon family with young children jp
9
Superb
2025-07-08 via Nuitee
M
Marlon family with young children jp
8
Very good
2025-07-05 via Nuitee
T
Takahide young couple jp
10
Exceptional
2025-07-04 via Nuitee
M
Marlon family with young children jp
8
Very good
2025-07-02 via Nuitee
S
Sandeep family with young children in
5
Passable
2025-07-01 via Nuitee
K
Kondo young couple jp
10
Thank you so much, I will come again.
Pros:

Location and convenience

Cons:

nothing specific

2025-06-24 via Nuitee
K
Kondo young couple jp
10
Thank you as always
2025-06-23 via Nuitee
J
John solo traveller au
8
Very good
Pros:

The facilities were clean. The staff were friendly and helpful. Close to the station.
Late check-out can be arranged till 1.00 pm at an additional cost of 1000¥ per hour.

Cons:

One side faces close to two railway lines, so it might be a little noisy at night. Fortunately my room was facing a different direction.
About 15-20 minutes from Yokohama and about 30 minutes to Chinatown.

2025-06-23 via Nuitee
E
Eri solo traveller us
9
Superb
Pros:

The location is great. It is very close to the JR and Keikyu station to get to Tokyo and the Haneda airport.

2025-06-20 via Nuitee
J
Jinky young couple jp
6
Pleasant
2025-06-18 via Nuitee
N
Neir young couple br
10
Exceptional
2025-06-18 via Nuitee