The Majestic Hotel Kuala Lumpur, Autograph Collection

Hotels
•
Autograph Collection
8.8 (4255 reviews)
No.5, Jalan Sultan Hishamuddin, City Centre , Kuala Lumpur , my
+60 3-2785 8000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean room
Spacious room
Variety of amenities
Cons:
Issues with cleanliness
Expensive food and laundry
Communication challenges with staff

Categories

Cleanliness
8.13
Several reviews cited issues with cleanliness, including dusty rooms and unclean showers.
Service
9.6
Most reviews highlighted friendly and helpful staff, though there were minor communication issues.
Location
9.64
Reviews consistently praised the hotel's great location, especially near key attractions.
Room Quality
8.59
Rooms were noted as spacious and comfortable, with some issues related to cleanliness.
Amenities
8.62
Amenities such as the gym and tea room received positive feedback, but expensive laundry services were a downside.
Value for Money
8.08
Some reviewers felt the hotel was overpriced for the services provided, especially regarding food.
Food and Beverage
8.63
Breakfast variety and food quality were generally well received, though some found prices high.
Overall Experience
9.1
While there were some complaints, the overall sentiment leaned towards a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 15:14

Property Description

Luxurious Accommodations
Experience modern colonial-style décor and Neo-Classical details in our spacious guestrooms featuring top amenities for a comfortable stay.

Dining and Entertainment
Savor delicious meals at our in-house restaurant, enjoy drinks at the bar, and indulge in in-room dining with our room service.

Relaxation and Wellness
Unwind by our outdoor swimming pool, stay connected with free WiFi, and pamper yourself with a massage at our spa. Book your stay at The Majestic Hotel Kuala Lumpur, Autograph Collection.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Location

Guest Reviews

8.8
Based on 4255 reviews
Cleanliness: 8.13
Service: 9.6
Location: 9.64
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.08
Food and Beverage: 8.63
Overall Experience: 9.1
O
Obaid • solo_traveller • ae
10
Pros:

الغرفه نظيفه واسعه التعامل ممتاز
شيك ان وشيك اوت سهل سريع

2026-08-29 • via Nuitee
Z
Zaifatul Sarah • family_with_children • my
10
2026-08-29 • via Nuitee
M
Mamdouh • couple • au
10
Wonderful
Pros:

Spacious, with a beautiful view of the city and excellent amenities that made our stay very comfortable. The staff were exceptionally friendly and attentive, which really enhanced the overall experience. Room was big, and comfy. They even prepared the room for our honeymoon as I had requested in advance.

2026-08-29 • via Nuitee
S
Siti Azlinah • solo_traveller • my
10
2026-08-29 • via Nuitee
O
Omar • couple • sa
9
Cons:

the staff came inside the room twice without my permission

2026-08-29 • via Nuitee
S
Siti Azlinah • solo_traveller • my
10
2026-08-29 • via Nuitee
M
Maurizio • couple • it
9
2026-08-28 • via Nuitee
A
Abdalla • family_with_children • ae
10
2026-08-28 • via Nuitee
A
Ainsley • couple • au
9
Good alternativr place to stay with a Colonial look and feel.
Pros:

Room and Breakfast was excellent. Bed very comfortable. Rooms need a little work to be carried out. Overall, was a good hotel to stay at.

Cons:

Location was not central to shops etc. However a shuttle bus was provide to take you there.

2026-08-27 • via Nuitee
N
Nabilla • couple • my
10
Pros:

My room was upgraded to junior suite FOC (thanks Majestic!), spacious room, cleanliness on top and not to mentioned varieties selection for breakfast. Oh we opt for dinner buffet too which i really love food spread (their salmon sashimi cut are tick and bottomless hehe)

2026-08-26 • via Nuitee
M
Mohd Nazir • couple • my
10
2026-08-25 • via Nuitee
K
Kanageswary • family_with_children • my
8
2026-08-25 • via Nuitee
S
Shaziahtul • couple • my
10
A lovely and relaxing stay with great service and a beautiful atmosphere.
Pros:

Had a wonderful stay at The Majestic Hotel Kuala Lumpur. Beautiful hotel, comfortable room, great service, and a lovely atmosphere. Everything felt elegant and well taken care of. Definitely enjoyed my stay and would happily come back again! 🤍

2026-08-25 • via Nuitee
A
Adam • family_with_children • gb
10
2026-08-24 • via Nuitee
H
Haris • solo_traveller • se
10
2026-08-24 • via Nuitee
A
Andrea • solo_traveller • it
10
Pros:

Tutto

Cons:

Un po' fuori dal centro

2026-08-24 • via Nuitee
E
Ediana Jentya • couple • my
8
2026-08-24 • via Nuitee
M
Mohamed Amine Anouar • solo_traveller • dz
10
2026-08-24 • via Nuitee
V
Vanessa • family_with_children • de
8
2026-08-24 • via Nuitee
N
Nadia • family_with_children • my
10
2026-08-24 • via Nuitee